Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
Run and hide from it.
by Brent from Grandview,MB
January 10, 2019
Engines recall-material left in engine during the build. Hyundai and their dealers are no help to you. Stay away from hyundai. Did not get any straight answers about the problems. Called customer help line and was on hold for 45 minutes and i gave up.
Rolled in for an oil change. Victoria was very good at explaining all aspects. Needed a new air filter as well. The team washed the car and I paid and drove away. Easy. Thank you!
Friendly, Helpful, Hard working people there
by Kelli from Honolulu, HI
November 2, 2018
Great Family Car, sales department, service department, parts department everyone at Tony Hyundai Waipio and Honolulu so friendly, helpful and understandable, always like going to service my car at Tony Hyundai Waipio. Thank you everyone there at the Waipio location
I brought my car to the dealership after having some troubles with the car starting. I scheduled an appointment online with no problems and within 2 days of the problem. I was very nervous to bring the car in as I???ve never had a car under warranty. Jamie greeted me with with a smile and a very reassuring tone as I???m sure he could tell I was nervous. I was sent to lounge and only waited about 1.5 hours. Jamie came in and told me exactly what was done, what he would recommend gets done soon, along with estimates. My car was washed, vacuumed and heated up once I got back into it. While being reassured everything was covered by warranty, Jamie informed me there was a small problem with their system and that he couldn???t print anything at the moment. Jamie was quick to send me the printed documents to my email as well as sending it to my address. It is safe to say that I am very satisfied with my trip and I feel like I will forever be a Hyundai driver. Give Jamie a raise, he deserves it!
Decently reliable ..
by PCESS from Blackstone, ma
December 19, 2018
Just Carmel and I need that the time! It is very largely roomie with a third row in the back the leather heated seats are nice !
Only downfall, wish I had a sun roof
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
car very comfortable and reliable.
by AndersonMatos from Windermere/FL
January 8, 2019
car very comfortable and reliable, good response on the road, comfort, spacious, desing bold, economical for a 6 cylinder motorcycles, easy and intuitive command, good car for all occasions.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Fun vehicle for the family
September 22, 2018
This car works for a full family but at the same time its powerful and fun to drive, we love it. It is also the quietest in the cab that we have experienced.
Wished the manufacturer warranty was as good as mitsubishi's
Why does does the steering wheel start to wear out before it even hits a 100000km
My Mazda had 350000km and that never happened. Come on Hyundai. Really
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
Great vehicle, good value and high quality.
by Joe W 240 from Hudson, FL
November 26, 2018
This vehicle has all the bells and whistles that a luxury SUV has at an affordable price. It has more safety and hi tech features than I had in a previous owned luxary SUV.
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
I like it!
November 13, 2018
The car is comfortable, handles well, lots of storage space for luggage or groceries. I especially like four-wheel drive for winter driving as we live in the mountains.
I was going to give 1 star because My first experience with Luther Bloomington was terrible. But i met dave boogren who worked very professionally and really cared customers. Working with him was very pleasant, and i felt very respectful. I wish i met Dave Boogren first so that i did not have to go through the terrible service from Austin
Great Safety Features, Comfortable Car
by pilotjpd from Collegeville, PA
January 12, 2019
Great Vehicle, Has many safety features that are excellent and lend to a substantial insurance savings. Interior is roomy and comfortable with all of the latest in technology.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Most frustrating Hyundai that I’ve ever owned it a
by M&l from Massachusetts
January 9, 2019
Ever since the day that I purchased this car I’ve been getting contacted probably about once a year for some sort of an update or some BS that Hyundai says needs to be done to the car although it may be free never had a new car need so much stuff done to it I put down three stars and reliability because they have known mechanical issues that don’t rear their head until just after the drivetrain warranty is up! I personally brought the vehicle and had the timing chain tensioner is changed and it was actually a cam phaser problem and now it’s 2600 miles over the original warranty and I will probably have to pay for it out of my pocket
I worked with both Joe and Leland when trying to buy my first car, and they were both very helpful and friendly! They made the process very easy, and made sure I was comfortable with everything before leaving the dealership! I would definitely recommend both of them for anyone buying a car!
Dependable and Classy
by MommaLeisure from Maryland
August 9, 2018
A lot of perks for an affordable price. Lots of leg room and storage from front to back. GREAT warranty and a very classy looking vehicle. (Mine is white with black leather interior)
My wife and I stopped in to check out a Kona as we saw a positive rating for it. Jacob Hornstein helped us with a test drive. The car sold itself but Jacob sold us to the dealership. When I first saw Luther name I thought,???Yuck!??? as they lied to me about a car not being smoked in and were rude at one of their North Metro dealerships. Jacob changed my impression as his approach was how I like to be treated. He was not pushy, could speak to the fine details of the car and company, I felt he looked out for my interests and I trust him. When it is time to buy I am certainly going to be back as I want to give him my business. Big thanks to Jacob for making it a positive experience.
by MONKA from Cleveland, Ohio
January 11, 2019
The Santa Fe Limited has all the bells whistles I wanted and was more affordable than other cars in its class. Love the panoramic sun roof.
It was good. I would have liked a little more effort. I said what i was looking for and they never showed me those vehicles
All over the road and no pick up.
by Andrew Goldstein from Davie, Florida
June 27, 2018
Acceleration was horrible when getting on the highway. Interior was too small. I felt like my head was touching the ceiling. I am 6 foot tall, and felt cramped in this vehicle, especially in the back seat.
This was my first time at a Walser Hyundai, so was unsure of what to expect walking in. Tyson Jeffers was my customer sales rep and he was literally with me from the very beginning (greeted me at the entrance) to the end of the process. Tyson was very accommodating and patient with my requests to test drive multiple cars and answered all of my questions and concerns... never once pressuring me to make a purchase. Tyson was very pleasant to work with and in the end, he helped me "create" the perfect car for me!
very nice car
by RM from Valencia,CA
December 11, 2018
good family car . 3rd row has lots of leg room. Apple Car play is awesome and 360 car view very helpful for back up parking
I took my older brother with me car shopping since he loves to haggle, ( which he attempted to do) We were introduced to Tyson when we got there and from then on Tyson made the entire process very enjoyable. Tyson is very knowledgeable, and went out of his way explaining everything about each car we looked at and those we test drove. He was also very patient with me, and showed me how to set everything up using my iphone. I would highly recommend this young man, since he was able to make what could have been an awful experience into something that I enjoyed. He also went through the process of finance and allowed me to check with my credit union at the same time. I give this young man 5 stars since he sold me the perfect car which I love!! Thank you Tyson.
Il ways bought a gm product I'm 59 years old
by Henry the car guy from Hoffman estates il.
May 2, 2018
This is the first foreign vihicle I owned driving 1 year it drives and performs better then the gm vehicles it drive like new lovenit
Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!
Can not believe how many repairs it’s required
by MichelleE from Toronto Ontario
November 21, 2018
I purchased this car 1 year ago, with only 60,000km on it. It now has just over 80,000km and has given me SO many problems. I’ve spent about 7000 fixing this car over the last year, doing everything from replacing the rear differential to replacing the struts to replacing the ball joints. I can’t seem to go a month without a hefty repair. I drive the car about an hour a day MAX and have hardly put any kilometers on and it’s still a piece of trash.
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