Used INFINITI cars for sale near Frankfort Square, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

I just bought this Suv this week. wow what a beautiful vehicle, it feels soo Good to be driving in Luxury .IM so very Excited know the I upgraded from my dodge suv.

Very professional and courteous sales staff. Some behind the scenes issues with info I'd received by email being incorrect, but it was solved quick enough.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

The work was done well and quicker than I thought. I've come rely on their service department and have been their customer for many years

Amir is great i went in looking to help out my son get a car ended up buying 2 cars. 1 for my son and 1 for my wife.

The Sensory trim model offers excellent amenities and comfort options. A very quiet and smooth ride not lacking of power. The electronics are simple to learn and easy to use.

Very helpful, easy to work k with and prices are just right. I will be buying again.

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Took my mom to buy a pre-driven Camry. Car was there, clean, and ready to go. Test Drove, no issues. In and out fast, no games. No pressure. Good Sales Price. Worked with Mike Rubino, good experience! Would Highly Recommend Him!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Great Service . HIGHLY RECOMMEND TY. If you are looking for something that is reliable please come here !

Very good car so far with more amenities than I knew rides well with great acceleration and gas mileage. There are blind spots that’s take getting use to. Love it

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

The best dealer experience I’ve ever had, fast honest and straight to the point. They really go out of their way. My salesman Byron, was very professional, courteous and honest, no pressure, no bull, just accommodating and willing to go the extra mile, if there were an option for 10 stars, I would have gave them that. Thanks to Byron and Star Auto Works. I’ll definitely be back.

This rig is tight and comfortable as xxxx. It drives tight and handles like it is nobody's business. Yea it does not have remote start and navigation system. I just have to get a 2019 Infiniti pure base that is. I did not pay attention about those amenities. It is not a big loss. You can get a navigation sysem for nothing. And remote start in the winter time I suppose can a be a great thing to have. As you can warm up your car before hand. I guess it is not the end of the world. But the rest this behicle is cat's meow.

These guys are great! All conversations were very professional, yet personal. It was a very smooth and comfortable process and transaction. They helped me to complete a pre-purchase inspection with my mechanic and went out of their way to assist and ensure that I was comfortable with the car and the process.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Owned this car for over 10 years and had 0 issues. Great family car that will fit 3 car seats across the middle seat. So much leg room for older kids as well and was a top selling feature. Numerous bells and whistles that are similar to newer cars like lane departure, blind spot and 360 camera view.

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Excellent Customer Service from manager. She returned my call back the very next morning from my online inquiry.

The car looks and drives excellent. This is our second qx60. Great quality and comfort lots of features and plenty of room for the family to stretch out.

First of all, this is a beautiful SUV. We bought a used 2019 Luxe with 41,000k miles. I actually prefer it than the 2022 version in terms of exterior styling. Many consider that interior to be outdated, but I think the proper word is outlasted. There's a reason why they haven't changed this interior very much over the years. It is extremely reliable. It has physical buttons. Sometimes an upgrade in technology isn't always the best especially in a vehicle where reliability is paramount. The legendary VQ V6 is still top notch averaging us a combined 22-23 mpg which is great. My friend's 2015 QX60 has 206,000 miles and has no issues with proper scheduled maintenance. The CVT on this one great compared to its Nissan counterpart. The ride is plush but not as plush as a Lexus RX350. It is a bit more on the sporty side, and that's ok. You do not want to be too disconnected to the road. I think what tops it off is the incredible value it offers compared to our other options that we've looked at: Nissan Pathfinder Platinum, VW Atlas, Lexus GX460, and Audi Q7. Overall this beat all of them.

Murphy is best salesman will come back again highly recommend everyone looking for Murphy.Chris finance did good job too thank you so much guys!i like my honda civic

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

Great service got the car we wanted, will be recommending to Al my friends and family.

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.