Used 2020 Jeep Grand Cherokee for sale near Willoughby, OH

This is my first time working with Dustin Hamilton. He treated me very professionally and also was friendly and willing to help. He was also available when I called to make the appointment for service and the process was handled efficiently. Most of all he thanked me for my business and made me feel valued as a customer. Dustin is now my preferred customer service representative for future visits. Thankyou!!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Barry was amazing from start to finish. Exceptional customer service. Thank you so much X

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Best experience I ever had The dealership is excellent The people were kind and the paperwork went extremely smoothly

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

My car needed an important repair of my brakes, because of something that I did to the brakes. I stopped there on a Wednesday and they worked on the brakes and found the main reason, it needed a part replaced. They did not have the part that needed replaced. They told me that they would have the part by Friday, and set a time for me to bring the car back. I asked them if they would please do the repair while I waited, I didn't want to rent a car. They said yes they would work on it right away. While I waited they kept me informed of what was being done. They got it done sooner then the time they thought it would take. They did a great job and my brakes work great now. Thank you so much Travis Liddington ! I appreciate the great job you did and I didn't have to leave my car there to have it fixed. Thanks, Don

Had an amazing experience working with Kevin Davis. He went above and beyond for me while purchasing the Durango. He answered all my questions and not once did I feel pressured. We drove over 2 hours from PA and everything he told us was true. From the moment we arrived we felt welcomed. Everyone was friendly and helpful with the process! I would definitely drive another 2 hours to buy another vehicle there!

What a great experience, Matt was very helpful and knowledgeable. I appreciate the that all my questions were answered. The truck was clean and runs well. The dealer provided a Carfax. A very smooth and easy transaction.

Buying a car from Mario at Carface Auto Sales was a surprisingly smooth experience. He wasn’t pushy at all just honest, easygoing, and genuinely helpful. He answered all my questions clearly and made sure I felt confident about the car I was choosing. If you’re looking for someone who’s straightforward and knows what they’re doing, ask for Mario. Highly recommend!

Great people with great service. Everyone was friendly. I liked how they didn’t hound u like most car dealerships. Everything was quick and easy and they had great cars to choose from.

Bought a VW beetle (used) here, was helped by Dallas, and his manager Brian. Easy and fast deal, they even stayed after hours since we came in last minute. Great overall experience!

Engine light still on and an issue but service team is very responsive, just need my 2023 Wagoneer fixed. Thank you for the opportunity to provide feedback.

Best car buying experience of all time! No pressure, great salesman (Ryan), very happy with the entire process. Thank you!

I wasn’t even planning to buy a car that day, but Marcia at Carface Auto Sales made everything so simple and clear that I ended up driving one home. She was super knowledgeable but never overwhelming, and I really felt like she had my back throughout the process. No games, no weird fees just straight-up good service. Honestly, one of the easiest car-buying experiences I’ve had. Thanks, Marcia!

I purchased the 2017 GMC Yukon XL then great shape I had 90,000 miles I purchased the vehicle the following day drove it home and later that evening had issues with the transmission I contacted the dealership it told me to bring your vehicle back in after checking the vehicle they realized that they're definitely was an issue they gave me another car they service the transmission took 10 days to get my vehicle back the dealership drove it to me which was an hour and 15 minutes away I've had it for 5 days now and haven't had any issues as of yet hopefully there will be no further issues

The entire team made me feel comfortable. There was no pressure and Chris O'Connor was fantastic working with us! Highly recommend to anyone looking for new or used car!!!

I bought my dream truck today! And to tell ya the truth this was the best experience I’ve ever had buying a truck! I want to thank the guys that worked with us. Outstanding customer service

I ordered my 2024 GMC Sierra 2500 diesel from Junction Auto almost a year ago. Corey Turnbull was my salesman and he did a wonderful job helping me through the ordering process. He is very knowledgeable and made the whole experience enjoyable. This is now the 2nd truck I have ordered from Junction, and both times it has been a good experience! Douglas Haw D.W. Haw Construction

I take my vehicle to Ashley. She?s very professional and what she does how she talks to people and how she explains what needs to be done .