Used 2022 Lexus LS 500 for sale near me

Jim (Sales) and Christian (Finance) were fantastic to work with at West Side Lexus. I worked with Jim during the week to secure a Saturday appointment. Arrived at 1109a and was driving off the lot in my “new to me” car at 12:35p. Everyone there was friendly and the customer waiting area is great, lots of space and a pretty decent hot chocolate in their fancy coffee machine :D 10/10 recommend

Patrick was very professional and easy to deal with. He understood my needs and accommodated them.

Great attention, efficiency and answers to my questions. Very friendly and professional to deal with.

Good service. Told me cost upfront. Had car done on time.

LaTisha was very knowledgeable and helpful and had a very good attitude. I liked her work ethic. She clearly explained the process and kept us updated.

GREAT JOB Keep up the Work Salesperson was very Helpful and Quickly Response Take Care!

Great sales and management team, customer centered and oriented, Honored their price, Sales person went out of her way to make sure we picked up the car and drove when we arrived. Will buy again next time.

The staff, customers service, and the whole facility was nice,kind, and lots of friendly faces, and we didn't have to stand around and wait, they went over and and explained everything to us. I would recommend ? them to anyone, they got my approval!!! Thank you Audi Plano!

Had a pleasurable experience with them.no xx.buying a car there was easy and fairly quick.would buy another cas there.

Good place to buy a car. Freddy Young was a pleasure to work with. You need to purchase better water for your guests. Pasadena tap water. Your bottle water tastes nasty.

Great experience, only downside was how busy they were. I recommend making an appointment beforehand. Other than that everyone was super friendly and very helpful.

I didn't end up buying a car this time but they were very helpful with all my questions. There was no pressure. It seemed as if they wanted to make sure that I would not get the car unless it was perfect for me.

Great service at the dealership. very happy with the car prep prior to puchase. I liked the people I met there. ;lakfgroihoreim ljde lkaj ;lkje

Adam was excellent salesman. He was interested in what our thoughts of buying a new car. He treated us like friends.

Brion was very nice and helpfull service was great Highly recommend Car is great great

Diane was responsive and easy to work with. Ultimately the car I was looking at wasn’t the right fit for me, but would be willing to work with LR Richfield again.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.