Used 2022 Lexus LS 500 for sale near me

This review is specifically for Jessica Stagliano at Fitzgerald Toyota. She was GREAT. I ended up purchasing another vehicle, but she was the first (and one of the only) salespeople who could answer ever question about the car I test drove. She also provided MUCH more information than any of the male sales people I encountered. I am genuinely sorry I couldn't work with the car she had available.

Excellent service, friendly courtesy. Attention to details concerning vehicle repairs, honest regarding vehicle repairs, did not try to sell me repairs that were not necessary!!

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

This was my second year in a row doing business with AutoNationUSA-Katy, and it turned out to be even better than the first year. Our salesperson, Jeremiah Ragona, was personable, extremely knowledgeable, and (according to my grandson) even fun to spend time with. The car I ultimately picked to purchase was a bit of an unexpected choice, but one that my wife was quite happy with. Big ups to Jeremiah and the AutoNationUSA-Katy team for a very satifying car-buying experience.

courteous. timely pleasant organized. thank you . i enjoyed the waiting area . b the greeting receptionist were right at my car before i could stop the car

Joe and Isaac are great customer service guys they take care of your problems and listen to you. Thanks, Mr. Stover

I am always impressed with the superior customer service but this visit my service rep , Jim D. Went above and beyond! He was friendly, professional, and listened to my concerns.

My family and I recently moved to Columbia, SC and we were shopping for a reliable SUV. We went to Jim Hudson Lexus of Columbia and our experience was fantastic! Elijah Black helped us navigate through the process which made our experience so much easier. I test drove a few SUV’s and was considering the NX350h, but ended up getting the RX350h which I am so glad I did! After deciding on the model and trim, the vehicle had to be shipped from a different location. Elijah helped us from the start all the way to the final delivery of the car. It took a couples of weeks for the vehicle to arrive, but it was well worth the wait. I highly recommend Jim Hudson Lexus of Columbia to anyone who is shopping for a comfortable and reliable vehicle.

Great expert telephone calls! Gave good advice and did what I asked! Good price on car, just could not work out details for delivery!

I had a great experience and I highly recommend anyone looking for a new or used vehicle to look no farther than Lexus of Birmingham.

Angelina d Zach were wonderful to deal with. Give them a try if you are looking for a new Lexus.

Quality service provided by Sammy. Very P professional all the away around. So far, so good.

Had synthetic oil change, tire rotation , and multi point inspection completed on 2015 Camry . TJ was the service advisor and was extremely friendly and helpful. The tech was Matt Nunamaker and got everything done in record amount of time . I had dropped vehicle off at about 1040 and everything was complete by 1117. Only 37 minutes to complete all that , usually it takes at least 1 hr - 1 1/2 hours at other Toyota dealers. Thanks for everyone being professional and servicing my daughter’s vehicle that she uses to get from college in Knoxville back home to Virgina . Appreciate it very much !!!

I remotely purchased a 2026 certified car from this dealership. They walked me through the process very thoroughly, courteously, and patiently. Their level of service was exceptional. Blake Hutter and Andrew Jones are both top notch. I would recommend this dealership to anyone looking for a car in Hilton Head.

John was a very good salesman. Answered all our questions and was not high pressure at all.

Tommy was kind and more than willing to get us what we wanted! I had a nice time during the process. I would recommend to friends everywhere!

Just bought my new 2026 NX350h from Lexus and had an awesome experience with Nicholas Hughes. He made the whole process super chill and easy; really took the time to listen to what I wanted and helped me find the perfect car. No pressure, just solid advice and great customer service. I Definitely recommend Nick if you're thinking about getting a Lexus." Also, a special mention to Greg who helped my cousin and I with great advice on purchasing a car. Thank you both for this wonderful experience.

I’ve been a BMW driver for decades. Just purchased a 2024 x1 28i through Tonya Murray, a most professional and pleasant person to deal with. She tenaciously searched out the vehicle with my preferred colors exterior and interior and managed to get me exactly what I wanted delivered within a week. The car is gorgeous. And fun to drive.

Working with Bentley Paramus and Rolls Royce was a great experience. My salesperson, George Pillajos was professional and very attentive to my needs. Business Manager Patrick Ott was a pleasure to work with as well,