Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
like it alot
by vanyelgb7 from green bay, wi
December 24, 2018
I really like the car just couldn't afford it right now. I am hoping to find another one in my price range. Really like cars.ccars.cocars.com.
Update after writing this review the manager contacted me that night . He wanted to hear the full story and after hearing it he honored the original terms. They did try to tack on another charge once i was there but after a little arguing it was removed. They reimbursed me for my uber and even got me a lower interest rate on my financing than what I had previously had coming into the deal. Andrew was very knowledgeable and it was refreshing to hear someone know their stuff instead of just faking it or giving generic info . Dora with the aftermarket was amazing and very helpful . She truly wants to make sure you are taken care of !
My 2nd Mini. Even more excited about this new one.
by Mini Bob from Baltimore, Md
July 15, 2018
This is the second Mini I’ve owned I put over 100,000 on the first one had it for nine years now my new car I love just the same. The new technology is great , I just wish they offered mor options that could be added at the dealer like backup camera and navigation systems.
You are treated by Ford Bredemann as if you were royalty! They do their best constantly to insure complete and total satisfaction. They are committed to their customers!!!
Coolest car I've ever owned.
by Hampole from San Francisco
December 19, 2018
Amazing car. So cool and cute at the same time. It drives just like a BMW with all the options added in. Can't recommend the Cooper S any more than is possible. The turbo charge is incredible and the drive is immaculate.
We were in the market for what would be our 4th Mini vehicle and checked two other dealers in the Chicagoland area. A blind email to Mini of Chicago set us up with Ric Tryce, and we could not be happier with our experience. Ric was very friendly and VERY knowledgeable about the entire Mini line and was great to work with. He was quick to answer all of our questions and would not give an answer without knowing the right one first. The entire dealership was friendly and welcoming. This dealership "gets" what it is to own and drive a Mini. We also had new accessories installed on our vehicle and service department was great and easy to work with. Mini of Chicago is our new Mini dealership of choice!
I love mi Mini
by petunia from phoenix, az
December 4, 2018
I love my mini, drove it for over 5 years and It was a blast! reliable, not a single recall, never failed. Fast to drive, excellent to accelerate and pick up speed in the freeway. Easy handling
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
This car suits me perfectly. This is my 3rd Mini - I've been a loyal customer for many years. First I owned the convertible. As much fun as it was to have, it wasn't practical. There was very little space for cargo or passengers. Then I had the Countryman and it was perfect. I didn't think I could do better until I got my second Countryman and this time bought the Sport. It's an incredible ride. I have great control behind the wheel. And although I don't have the convertible anymore, I have the sunroof and I love the look of the hardtop.
I test drove all the different models of this car & instantly knew I wanted it but I needed 4 doors because no room in the back of the 2 door, the sunroofs give the illusion of a bigger car. It's so much fun to drive, the sport option makes it very nippy. I love the style too. Comfortable seating & lots of extra options made it the perfect car for me. You can park it anywhere. Awesome!
Mitch at Bill Jacobs is the best. He went above and beyond to help me get my beloved Mini back on the road again. I am so impressed with the quality of service which Bill Jacobs provides. I am especially appreciated of how dedicated Mitch is on providing the best service possible. I can't think Mitch and Bill Jacobs enough. I also owe the Mini corporation a big thank you too for standing beside their Mini products. I will now be a Mini customer forever. Thanks again Mitch and Bill Jacobs. Words can never adequately express my sincere gratitude for servicing my Mini and getting it operable again.
The maxi-mini (Countryman S) is very nice!
by CountryWoman from Glenmoore, PA
November 20, 2018
I am looking to replace a BMW X3 with manual transmission. Not many cars fit the small SUV niche with manual transmission. But the Countryman S does! Though, I think I'll buy the 2017 rather than the 2016, just to get a wee bit more space.
Mitch Shefveland keeps us coming back for ALL of our MINI needs. He does a "top job" in keeping us happy and our MINI Cooper running at it's BEST!!!
Best car I’ve ever purchased
by Shauna from Wappingers Falls, NY
January 7, 2019
My Mini Cooper is the first car I’ve purchased entirely on my own and it is worth every penny. Not only is it a beautiful car on the inside and out, it handles the road like no other. These cars may seem small on the outside, but they are very spacious on the inside. I have had multiple people tell me how comfortable it is! I purchased the 4 door hardtop which has plenty of room in the front and back, along with a nice sized trunk. I test drove many other makes of cars because I wanted to make the right decision, and I am so happy with my choice. I do not think I’ll ever buy another car that is not made by Mini. If you are on the market for a new car, stop by Mini of Dutchess County, you won’t regret it!!!!
Representative is very knowledgeable with courtesy.
So excited to get my Clubman!!
by Baby_Bopz from Hollywood, FL
August 5, 2018
The very first time I test drove this car, was when I was 15. It was in Nantucket, on the beach... in the sand. Now, I just turned 25 and I’m having one made! This car is great to go anywhere and it’s saftey features are top notch. I’ve always been an SUV type of person, and the Clubman gives me that SUV feel more than how the Mercedes GLA did (thank god that car was just a lease). I had completely forgotten about my experience with Mini Coopers, but upon remembering... I plan on having this car for a long time.
When my new car of three days had a flat tire, I was frustrated. Mitch at Bill Jacobs did everything he could to get me and my new Mini back on the road. I would highly recommend Bill Jacobs to you.
offensive small from the air system
by Martin from Toronto
December 27, 2018
great car, unfortunately terrible smell from the air filter. dealer changed the filter etc etc 4 times. still stinks. Mini refuses to take responsibility of the fact. they are aware but, is your problem now.after driving BMW for years , first time that I have to say, this mini STINK.
I had a great experience. Aldo was my service advisor. He took me to the technician to be sure we fixed the root of my Mini’s problem. He also set me up with a loaner vehicle to make the repair as seamless as possible. I will definitely be coming back the next time my car needs work.
by Piddy from Zebulon, NC
May 12, 2018
This vehicle is o pricey for the mileage on this 2016 Mini by BMW. Just not worth the premium price for a three year old vehicle.
The driver came and hiked my car back to Naperville on Tuesday. It was repaired and ready when I drove in on Thursday. The new windshield was perfectly installed and other issues resolved quickly. Mitch Shefveland is one of the most amazing service reps you have! At any dealer! (I used to go to the St. Louis area, no comparison.) He keeps an eye out for upcoming issues and we resolve them as needed when I am in Naperville. Since I am 2.5 hours away, this is important to me.
Responsive - Stylish - Spacious cockpit.
by Mini Me from Fort Myers Florida
October 12, 2017
This Vehicle can make the quick trip to the grocery store to pick up dinner for the night or is a great weekend long distance get away driver. It has pick up in town and on the highway, and drives like a little sports SUV. Nearly perfect.
Taking my car to Bill Jacobs is always a pleasant experience. Mitch, my Service Advisor, is kind and respectful. He has gotten to know and always asks about the family. He keeps me informed. He will always go to bat for me to do the best he can for my car. He even calls her by her name, “Dory” ! You are great at what you do, Mitch!
Most Fashionable Car I've Owned
by Bob's Mini from Manhattan Beach, CA
June 23, 2017
This car is so fun to drive! I have always been a lover of the Mini brand and finally a 4-door came out, thank you. It's great for my beach city living but also great for the occasional long commute. Plus my two twin 4 year olds love it!
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