I recently purchased a vehicle at Dan Perkins, and I can't say enough great things about my experience. I greatly dislike going to dealerships. If only I had known better-I would have come here first! Not only, was Adam Arsenault super helpful in explaining all my options, he showed me all the AWESOME details about the car, and he never pressured me to buy or try to sell me some gimmick. I am new to the Subaru family, and definitely see myself coming back. From start to finish, I was always greeted by friendly people and they all made the process easy and comfortable. Shout out to the very helpful and super nice lady in financing dept. who gave me even more peace of mind selecting coverage options!
The whole purchase process was made seamless by Marc. He was efficient, friendly and helpful. George Irizarry was also very knowledgeable. He provided a lot of information about the warranty process so we could make an educated decision. Both these gentlemen made us feel that we came to the right dealership.
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
We have been customers of County Line Nissan for over twenty years.The staff is very professional and know their business. We did not feel rushed or pressured when the salesman, Tyrone Patterson, was showing us around and explaining things to us.Scott McCann was extremely helpful in getting us what we wanted for the price we were willing to pay.
Leroy was excelent to deal with . He listened to what I wanted to spend, never presured me into anything more. We ended up as a family buying 3 cars from Leroy that day. Very good salesman to deal with.Sal is the manager and he also came over to us to work the deal with us . Both were excelent to work with . Thanks guys We love our new cars
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
The people there were very helpful and none of them were pushy like they are at other dealerships. I didn't feel pressured into buying anything I didn't want. They were also very accommodating when I needed a ride there to pick up my vehicle.
I have a pleasant experience as a first time car buyer at Bruce Bennett-Nissan. I have found the perfect car for my daily commute. The process was done with ease and David and Sue as well are very professional explaining to me every important detail . Highly satisfied!
This is my second vehicle lease with Bruce Bennett Nissan, and my second experience working with David. I can't recommend him highly enough. David was so flexible with my busy schedule and was willing to get 80% of the offer ready via email which was ultimately the most convenient for me. When I went to pick up my vehicle David was friendly, warm and professional just as he was the first time I worked with him.
Purchased a CPO 370Z two days ago. The buying experience with Senior Sales Consultant Norbert Rivera could not have been better. He accompanied me on an extended test drive and, the next morning, picked me up at home half an hour from the dealership to take me to take possession of the car. Norbert gets 6 stars, and the other people in the dealership were friendly and helpful. Until the signing of the final paperwork with Business Manager Matthew Manuele. There was nothing complicated here. The price and the final punch list had already been agreed to, and I was paying cash. The problem arose when Matt started pushing an expensive extended warranty. His approach was an obsolete hard sell approach, and he very definitely did not want me to go home and think about whether I found it worth while. I finally had to tell him "back off," and when he didn't I simply said "No!" In the end he apologized and I accepted his apology, but that did not do much to remove the sour taste he'd created.
David was very pleasant to work with. His knowledge of the cars and friendly personality made leasing a car a great experience. He treats everyone like family.
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