Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
Sales and dealers are very welcoming. Their finance dept and Bankers used for your car are pushy.
Tried to sell me a car not even close to the car I wanted just so the bank can approve. Not listening to my requests. Be cautious to negotiation.
The Ross staff were very helpful. This is our second Nissan from Ross, and we are very satisfied. Salesperson Imber Rojas was particularly attentive and knowledgeable. For the second time, Imber explained the functions of the vehicle and accommodated all of our requests and answered all of our questions.
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
Clean Location, Excellent Service, Good Deals= : )
by G. Taylor from Lancaster, Ca
August 2, 2018
The facility is Very Clean. Which is important as a buyer. They have a very clean Office. They employees dress to impress. "Chris Ramirez" is a excellent sales men. The Customer Service is what you look for at a dealership. They have some really good Deals. The Management is very helpful. They are very lenient to your standards. I am certainly happy with my Purchase. For now these are my thoughts. As a new buyer, I will be shure to write a update on my overall experience. I drove all the way from Lancaster, Ca. It was worth s risk but It was well worth the drive. I would recommend friends and family to check out there inventory onsite or online. You are able to get pre approved before hand or just take care of everything on site. Good luck to everyone out there. I hope you find what you are looking for. I will write another review once I get more overall driving experience with my purchase. I will definitely update you. Good luck to all & Thank you LA Auto Exchange #2 in El Monte, Ca......
Great experience she helped me as soon as i walked in since it was my first time i was kinda lost , she helped me and explained everything that was happening .. good experience i know who i coming to next time i go again
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!
I'm so excited about my recent purchase I want you to feel the same abou your purchase as well. Thanks again guys. You all are the best.
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