I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.
Bought a 2018 Wrangler JK. This was the easiest car purchase ever. Angela Smirz was a pleasure to work with as was Kenny and Lauri. Everyone from the dealer was professional and very polite. Thank You All.
Came in with my friend who was planing to get a car and while i was waiting for her i got to talking with Max B and ended up getting on for my self! Max was super friendly and the whole gang was amazing. This was my first time buying a car and i dont have the best credit but max was able to get me approved and help me to make it so i could drive home in a car i LOVE!!!!!!
I have been looking at getting a wrangler for some time now. max has been a great help i have been working with him the last 3 months to pick the right jeep and when this pre owned wrangler came in i was the first person he called- soon as i saw it i knew it was the car for me! thank you max and every one on your team for letting me see if the car fit in my garage before buying and making it a easy fun experience!
Great price on an awesome new Chrysler Pacifica Hybrid. Paperwork was fast and easy. The only thing that took a while was them cleaning and gassing the car. Otherwise we would have been out of there in about an hour.
Good experience. Went to another Dodge dealer earlier that day, but they didn't have a good selection of colors for the model I wanted. I headed over to Glenn E Thomas and they had the one I was looking for. Still took a while to get everything taken care of, but that's to be expected. The free popcorn made it worth waiting. Also, they had catered lunch and had left over KFC and offered it to us (since they knew we had started our day at 12pm and was not around 8pm). The only negative for me was that I would have liked a higher value for my trade in, but it was within a reasonable value.
Howard Choi was the most helpful in sharing his knowledge, very courteous, and just catered to us till the very end. Cindy Kim was such a Doll, very outgoing and fun to do business with. We will recommend many people to this location.
Bought my brand new challenger RT , for a GREAT deal, 9k off msrp, the sales associate (Joseph) was awesome! The whole process was easy and I was in an out .. I was hassled or harassed into buying a car like some dealers, I didn't feel pressured at all, I felt in control of my buying experience the whole time.. I would recommend them any day to anybody.
I special ordered the 2017 Ram 3500. Glenn Thomas Dodge had the lowest price in all of California. They really easy to work with, friendly and professional. This is the second vehicle that I have purchased from this dealership, and they never cease to impress me with their customer service and willingness to deal.
Everyone who helped me purchase my vehicle was extremely friendly (but not phony) and very genuine. They were honest and spoke to me about my financing options. I WILL be referring everyone I know who's in the market for a new or used vehicle to this dealership! Special thanks to Luke, Hugo and Alice : )
Im a very cautious and particular customer. I spent a year researching cars until I found one I liked. I was buying used and GET dodge happened to have what I wanted in stock. I was in contact with a sales rep, Peter, who was very responsive. I had emailed over 2 dozen dealers and Peter was the only one who saw value in a customer even if they weren't on the lot. He was willing to discuss features and negotiate price even through email. Peter was the single reason I made the trip from Glendale. Once I reached the dealer Peter was running late and suggested I work with Kurt, who was very friendly, professional, and patient to deal with all the questions I had as a first time buyer. I had some snafus with my trade in which became a huge ordeal but it was no fault of theirs and Kurt and his management team worked with me to find a solution so I could leave my trade in down there in long beach until I got it straightened out and still take my new car home with me! As a first time buyer from a dealership I was highly anxious and stressed but peter, Kurt, and the rest of the Glenn E Thomas staff helped put me at ease and made this buying process painless for me! Thanks again guys!
Took my truck in for the airbag recall. George San Martin handled the transaction quickly and professionally. Repairs were done in one day.
Thank you for the great service
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