Used 2024 Subaru Outback for sale near Arlington Heights, IL

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

Car has an excellent ride. It is quiet. The comfort, interior quality is very good including leather seats. Fit and finish is very good. I enjoy the quality.

Great buying experience. Darren Conwell, sales rep., was outstanding. He went out of his way in several instances to make the buying experience tolerable. Hope he is there next time I'm in the market.

Excellent car, wish it came with more interior color choices. I waited to buy until the interest rates went down, very good deal. I highly recommend!

My husband went into the dealership this afternoon and worked with a member of the sales team named Victor. He was able to work with our credit and our trade in to get us into a reliable vehicle that we could afford. He was thorough and efficient and we were well taken care of. We appreciate his help and couldn't be happier with the experience.

I have an 3,000 miles on my new basic 2024 Outback. (My only add on was a rock chip protection.). I drove from North Utah across Wyoming to Colorado Spring & learned that my vehicle has plenty of power without a turbo. It ran true and handled efficiently at the speed limit of 80 miles per hour. I added a Cargo cover (as insisted by my lady to hide valuables from prying eyes in our parking garage). One comfort problem discovered the absence of a car charger for a passenger up front. A 2nd missed item on my basic 2024 Outback are the smaller visors (The Sun in my eyes was difficult to block.). I notice road noise which interferes with my hearing conversations from my console. I am not sure if Subaru insulates the “loaded” models better? My trip took me to Galveston where We parked in a hotel long term parking for a week long Cruise. Getting to know the car this way… the driving back thru I 45 & I 35 to Waco & Dallas had me wishing I had negotiated for a few more creature comforts than the basic model provides.

Staff is always polite and accommodating. Has kept me updated with repairs on my car and have done an excellent job. I have always trusted their expertise.

My first Subaru, My opinion is the 2.5 DOHC lacks the power to move this vehicle. The auto start/stop feature is slow to respond and take off thus almost causing me accidents. Today’s markets have smaller engines with a turbo that give better mileage and horsepower.

Excellent from start to finish. Walked in the door, met with Leo. Test drove the vehicle. Agreed the deal. Financing went through smoothly. Would highly recommend this dealership. And I will be back to upgrade my son’s RAV4 when the new model is released next year

Brought my car into Napleton Subaru Service for a follow-up check of my transmission, plus a check of excess noise upon warm up. The service center did a thorough job of assessing the problems and adjusting my transmission and engine, resolving both issues efficiently. Just yesterday I definitely noticed the engine improvement, so I’m very satisfied with the result. I’m also impressed that the dealership is focused on preventive maintenance, this has worked well for me. The service technicians are good explainers, so I’m a more knowledgeable car owner and attuned to my long term relationship with Napleton, which is working quite well. Thank you.

Got the car I wanted at the finance rate I wanted. Not offered enough for my trade-in

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I wouldn't take my time to write this review, but after I saw the negative reviews I decided to share my opinion. I had a great experience at Herz and I always send anyone asking there. Today a friend of mine showed me the bad reviews on this website and asked me if I am sure that this is the place. I showed him great reviews that Hertz has on other websites and decided to write this one.We purchased 2017 Altima and they even called us when they received the second key. THere was no presure for getting warranty, etc and we got a great rate. You should go and check for yourself.

Ive bought many cars from many dealerships. This one was one of the easiest of my life. They were attentive, honest, and very helpful.

First time getting a car under my name. Expectations were high, I believe standards were met. A little strict than others I have visited but overall happy with my purchase. Wendy did a good job

They are very helpful and they tell you what is wrong with your car and fix it

Dealt with grand subaru mostly through E-mail. My salesman Gabriel gave me all the information i asked for. Was very helpful with information and was quick to respond. They had to dealer locate my WRX. Car was there cleaned and ready to go. I would for sure recommend Grand subaru for anyone looking for a subaru.

Definitely, it is the place you fell at home and in a good hands! We just got an used car over there with German! He is the best! I can call him a friend right now! The all team are amazing! They will take care of you and your car!

We currently own the Outback 2024 XT, and it’s a great car to drive. However, its turbo CVT engine does produce a slight lag in acceleration and when slowing down. Just a matter of getting used to. Also had issue with the lift gate button, which broke after only two months in possession. My wife and I are in our 60s, and all our kids have their own families, so thank goodness we don’t have to drive those 8 seater SUVs anymore. This outback has been the best alternative for us.

Afiza was a true pleasure to work with exhibiting knowledge, patience, and warmth. We never felt pushed or overly steered to anything other than what we came to see. She was candid and made the experience one that helped us decide to work with her and Grand Subaru.

Great. No pressure. Found a car for my budget. Picked out car for a lease on Thursday, papers ready to sign and car ready Saturday. Friendly. Very nice experience.

We had an amazing experience here getting an Outback with Iustin. They were very busy, but the whole team was very helpful and easy to work with. Much better than many other dealers we interacted with as a part of our buying process. No weirdness or tricks in the process and we were quite impressed.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

As always, I was very pleased with the professional and accommodating assistance rendered by my premier and preferred Service Exec - Sylvester, who certainly maintains his valuability to the Toyota of Lincoln Park organization! Thank you Sylvester!!

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.