Used compact SUVs for sale near East Hazel Crest, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

It was very good. Everyone was friendly and professional. The whole buying process was quick and easy. We had bought vehicles there before and will go back again

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

I was impressed with the professionalism of Pola he is a great salesman .. keep up the good work

I have had this vehicle for 4 years and couldn’t be happier with my decision to buy it. It drives great, more like a sports car which I have owned. It’s been extremely reliable with no expenses other than maintenance thus far and it looks great. Best looking SUV out there.

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

Fantastic service! Polite knowledgeable individuals who get you in and out of the Quick Lane shop as soon as possible!

2023 Mitsubishi Outlander SEL BLACK EDITION. I bought mines brand new on Nov 2022. So far it had a recall for firmware update. As of now. Almost 15 k miles and no issues. I love all the features and was told ot doesn't have the issues its predecessor had. Mitsubishi invested millions in the 2023 models so hopefully I can get 200k or more miles out of it.

Everything worked out great, the service was done on schedule and they kept me informed of the progress throughout.

I've owed the rogue SV for some 9 months and I'm very pleased with the ride, performance and reliability . Prior to me purchased this car I rented a bunch of competitors to narrow down my choice. The Rogue has alot of features that really come in handy. It's a very thought out vehicle. On long highway trips it holds the road very steadily at 90 MPH and my gas consumption was in the low 40's. For the money to me it's the best value out there

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

My wife and I absolutely Love our RDX. Unfortunately we recently had a mechanical issue and the part is on back order, 3 weeks later and still no part. So our vehicle is great but not sure about corporate??????

Wonderful atmosphere, they have everything from Luxury, sport, and reliable. I’ve been doing business with Baha Auto for a years now. Service is always excellent!

Having now over 202,000 miles I can say this is a great car to own and drive. Friends never believe the mileage that is on the car because it rides and drives so amazing. The interior quality of materials and fitment are also exceptional and have held up perfectly over the years. These cars do require maintenance but if properly taken care of they will last a long time and be very reliable!

Great service!! Very good customer support. I’m very pleased. I will come back again. I will talk to nazar. Very nice person.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

For a car made in China, with their reputation for putting out shoddy products and looking at their buildings and roads that's falling apart as we speak, I was totally surprised at the quality built into this car, not knowing at the time of purchase that it was made over there, which would have made me pass on buying it. But we are talking GM here, that built the plant in Shanghai, who took every part over there just to use their labor only to assemble it, and they did an excellent job. I figure that GM pays them better than all other jobs in that country and they don' t want to lose that job, so they do the best that they can when putting it together. We are at 105,000 miles now, and did all the oil changes and did go through the hundred thousand mile checkup and all fluids changed, and it has yet to have anything to go wrong with it except for changing out the 5 year gel filled very expensive battery *at 5 years on the dot, and the second set of tires. Even still has the original front pads on the brakes, but due to my real easy driving and feathering them coming up to stop lights, trying not to let the stop/start system engage at full stop, and have been doing an excellent job in timing lights and breaking one law by doing 'rolling stops' at stop signs with no cross traffic in sight. I'm a person that drives a vehicle until it rots down, like I did my '84 Toyota diesel pickup that I put over 800K on it until finally the box frame under it rusted in two, forcing me to park it forever, with the engine still running in it. And with this car I'm shooting for the same mileage before it falls apart just from so many miles on the body.

George McElroy Sales Specialists did a Great Job and Professional on this Sale today Gloria D Johnson 2023 Malibu. Keep up the Great Work I will Refer more Business to George Kingdom Chevy Dealership.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

The process was very easy and quick. Kenny really helped out a lot and got us exactly what we were looking for. Definitely will be coming back in the future and recommending to others.

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

They found me a 2024 Cadillac XT4 and I love it. My husband and I switch to Napleton Cadillac because they have wonderful followup and my salesperson Jimmy was very helpful and got us in and took great care of us. Isaac made the transaction seamless. Now Napleton has two Cadillac owners for life. It was a wonderful experience at Napleton Cadillac in Oak Lawn.

Very impressive mid sized SUV. Very solid handling, great on gas, and looks solid. Very happy with the purchase. I looked at many others in the same class and I thought this was the best looking, had the best interior set up and is economical. Very happy with the purchase. Definitely would recommend.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

CAME TO BAHA TO GET APPROVED AND THEY STOOD ON BUISNESS!!!!!! WONDERFUL TEAM GOT ME INTO THE CAR I WANTED!!! THANK YOU BAHA

Great bang for the buck. I went with the Advanced package. Lots of convenience features like heated steering wheel, automatic dimming hi beams, adaptive cruise control, etc. Touch screen would be nice but I use Android Auto so most of what I do is voice command. Regardless, the touch pad is pretty easy to learn. Handles great. Sport Mode is fun to drive with SH-AWD and Adaptive Suspension. Looked at Mercedes, BMW, Audi, Lexus and Infinity. Reliability was near the top of my list so that eliminated Infinity and the 3 German cars. Just put $4500 into my wife's BMW for various repairs and wanted to try to avoid doing that with my SUV. Also wanted something to last 200K or more. Liked the Lexus but even the F Sport left me feeling like I wasn't connected to the road. That was what I liked about the Acura, it was fun to drive.

Great service,highly recommend the dealer,Joe G was very helpful and car was delivered at my clinic

I give George Elroy 10 stars if I could he's a awesome sales person, very patient and kind and gets the deal done!

We are 12,000 miles into our new GV70, and so far we love it. We had a Volvo XC90 for 13+ years, and we loved it, too. But the GV70 is quieter, faster, and more comfortable than our Volvo. Our only complaint is the level of electronic control for almost everything. I long for the days of analog controls in a car. Other than that, I HIGHLY recommend the Genesis GV70.

We just bought a high mileage TESLA from star motors. The entire experience and the car itself was great. Alex can actions as very reliable, open and ready to help always. Payment and shipping were managed in a very honest and trustworthy manner.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.