Used SUVs for sale near North Potomac, MD

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Good experience at this dealership with Richard and Alberto. I just purchased a car and got a quote for a new insurance.

The SUV has exceeded all expectations. Great Road Car, excellent handling and comfort. The Acceleration was surprising, I have no issues passing or returning to Hwy speed after slowing down or stopping. Happy Customer.

Gary is amazing! Great customer service every time! I am always seen at my preferred time and date. Everyone is super nice! Been a customer for ten years!

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

I purchased this car in the spring of 2022 for my teenager driver. This is a fantastic car for a young driver. It won't win any street races (nor do I want it to for a teen), gets fantastic mileage, is nimble (particularly nice for them parking at school) and is packed with features that you find on more expensive cars (such as wireless Apple Car Play0---which my wife's 2022 Audi Q3 doesn't even have). Add the long term warrant coverage and this is a very good buy. At just over $21k, I am very pleased with this car almost a year after buying it.

Such great and beautiful people especially Jose Herrera like oh my gosh what a sweetheart Personality, Looks and smile are amazing He treated me Great

Performance is not what I expected though. But everything else is very nice and smooth ride. I would buy again until the day I die.

Thanks to Naseer and the Safford Brown team for taking the time to make sure my family got a great car and a great deal. They all went above and beyond what any average car dealer would do to ensure our complete satisfaction. Being treated like a person and not just a business transaction makes all the difference. I have already suggested Naseer and Safford Brown to many friends and will always look there first for my cars from now on!

This is a beautiful car. Our car is the mid level. Not totally sure it is as luxurious as it's price point. Drives and feels very nice. Feels nimble and safe. Visibility all around is great. Safety features such as the pacing cruise control and lane management are excellent. The gage cluster is minimal with a lot of empty space where they should have put a real fuel gage, not the miniscule 4 dashes that go unlit as the fuel is used. The car has no written user manual. It relies on a very limited one on board which cannot be accessed when the car is moving. Hybrid system is not immediately understood how to make it perform well. Bu once you solve that puzzle it is really good. We found a complete 900 page one on line that goes into the detail we wanted. Also the on board one does not have an index so you get to hunt and guess to find what topic your question is under. This was a major frustration for us. The back seats are very firm, which was surprising at this price point. That is why I knocked the comfort level down. Front seats are wonderful. Lots of rear leg room though. There is a lot of room behind the second row seats when the 3rd row is down, and this suits our travel cargo needs very well. 360 camera is excellent. Fit and finish is superb. The turn signal stalk has too many functions such as head light control. A switch on the dash would be much better easily showing which mode the headlights are in. The various functions are not as intuitive to control or find. There is a learning curve, not a difficult curve, but just jumping into drive it might be the wrong approach. Perhaps it is standard Volvo like not standard BMW like as we were used to. Now that we know the car better we would buy it again.

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

I had an excellent experience with Alex Abbaszadrh. He answered all my questions and never pressured me to buy. He helped me find a car that met my needs at a fair price.

Despite a small misunderstanding Jason and the team were able to get me in a car within no time. They were super supportive and the process was quick and easy.

Smooth ride and performance Good mpg for size of vehicle Seating for 8 Great family vehicle for anything from travel to around the town Would recommend this vehicle over and over

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Pretty Chill experience overall. They Made stuff easy to get done and stress free. Steven guided me in the perfect direction ! I Overall all of the Staff is pretty good

I just bought this car and am happy with my experience purchasing it! Great place. Can’t go wrong with a Toyota! I’m loving everything about it

Today I had my 2014 Lexus ES 350 Mark Jacobson package serviced for the 80,000 mile checkup. Today my mechanic Camaou surprised me with a video of the work he was performing on my car. What an astonishing idea and extra tool to take care of the customer. From Scott Crabtree, to Gary Whipkey General Manager of the complex, Dawn Gary's Assistant, Sierra receptionist, to the Service Manager Kyle Claudle I offer my sincerest thanks for your superb demonstration of excellence throughout your operation. As always I have unparalleled comfort, satisfaction and extreme joy dealing with my Service Rep Hetty Stoner. She is an extremely very proactive professional and thoroughly behind the customer. Kudos to Gary and Scott for your outstanding staff. Keep up the fabulous tradition. Robert "STEIN" Rothstein Retired CIA

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Friendly, professional staff. Very easy to work with. Sales team was very helpful and willing to help each other to do whaat is best for the customer.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

My 2nd RX350. My 2019 RX350 was very nice, but my seat was uncomfortable. I purchased a used 2018 RX350 F Sport - so happy with this car! All the great upgrades and very comfy leather seats. Heater and fanned seats, heated steering wheel, great power, amazing handling, awesome stereo, use my Spotify on cell through bluetooth. So happy with this dependable SUV!

I worked with Bear for the majority of my purchase and was very pleased. He was professional and knowledgeable. Sean was also very responsive and reasonable.

I bought the 22 model in Apr of 22 and had it about a year and the ac compressor went out. It took them a couple of months to get one and when they did they found that it had metal shavings all in the lines so they had to replace everything in the circuit. They gave us a loaner car for two weeks and so far it’s been working fine. Have had a couple of software updates so far but no other issues. Have just turned 10,000 miles. The transmission is jerky so I basically drive it around in sport mode to keep it from dropping into the highway gear. Overall we like it

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Bought this 2022 Compass Trail Hawk new for my wife. Earlier this year (2025) we landed a sweetheart deal on a new 2024 Wrangler Sport S. Guess who inherited the Compass ? I stepped down from a Grand Cherokee but I have no regrets. It has had a few electrical teething issues but all have been resolved and have not come back. The handling and fuel economy are much better than the Grand Cherokee. There are only 2 downsides..........the size of the gas tank (13.5 gal vs 24.5) and the cargo space behind the 2nd row seats. I have easily adapted to both ! I want to give a shout-out to our local dealership, Tri-City CDJR. Start to finish, an excellent place to purchase and maintain our Jeeps. BRAVO ZULU !

The buying experience was straightforward and seamless, the staff are easygoing and friendly, will definitely be coming back to them for future purchases.

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

I'm still learning my jeep but she drives with comfort and ease. It's huge on the inside and I love my sunroof. I couldn't have picked a better jeep for my needs after my total loss of my previous jeep due to a car accident.