Used Volkswagen Jetta for sale near West Laurel, MD

I was totally pleased with the service I received. The truck was everything and more that I wanted. The customer service was exceptional and Mr.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

Awesome dealership. Billy Wilson was a knowledgeable sales rep. I got a decent deal on a near perfect 2022 id4 pro S. Bravo!

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Jamall and Syed were a great help. No issues. I’m happy I went for my car through them.

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

After speaking with Charles Wicks and reviewing my options online, I went to Heritage Volkswagen still not sure if I would make a purchase. Once I arrived and sat down with Melissa Cole, I knew I was purchasing a new car that day, which I did. I bought the 2024 Tiguan and she took the time to show me the features of the car and even set some things up while I was finishing my paperwork with Harrison Faecher, who made sure I understood all of the numbers before signing. Thank you Melissa, Charles and Harrison for the wonderful service!!!

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Daniele Bava was extremely friendly and helpful throughout the entire process. He took the time to clearly explain everything, answered all of my questions, and gave me different options so I could make the best decision. I never felt pressured, and he made the experience smooth and stress-free. Thanks to him, I was able to leave with my new car the same day! I highly recommend working with Daniele.

In October 2020 I purchased my 2020 Ford Explorer ST at Koons Sterling Ford and have loved every minute of driving it. I've had it in for regular maintenance and recalls at the dealership but just recently on September 26, 2025, I had my best experience when I brought my Explorer in for a new battery. I had the pleasure of having Bradley Cadenas as my service rep and was very impressed with his professionalism and his outstanding product knowledge regarding my Ford Explorer. I wasn't aware of the FordPass reward points I had accumulated, and Bradley was very helpful in helping me manage these and applying them towards the cost of the new battery and related service work. I felt like I got the "red carpet" treatment and look forward to working with Bradley in the future--he is a credit to the dealership and particularly to the service department. Keep up the good work!

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

Nice and clean eviroment everybody was very nice and polite .....i wasnt ready to buy my car but will be comming back soon for it.

Glenda and Tony were a great Duo. Made me laugh and I was comfortable with my purchase

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

My sale rep, Darin Massie at Heritage Toyota, was amazing. He walked me through the entire process and showed great patience while I went through my decision making process. With his guidance and patience I was able to get a truck that I expect to have for a very long time and I am excited to own. Darin's friendly, calm demeanor made the process enjoyable and easy. I would recommend Darin to anyone who is interested in buying a Toyota!

GREAT JOB Keep up the Work Salesperson was very Helpful and Quickly Response Take Care!

Steven was simply great. He got me the vehicle I wanted with the exact specs I wanted. I would highly recommend him

As always, the dealership does top quality work and I am very pleased with the job they did for my 2021 S585 sedan. I was especially impressed by the video of the proposed repairs and maintenance work - a new service that worked out very well. One aspect of this visit however could stand to be improved. It took 2.5 days to return my car to me, largely due to the unavailability of a check out driver to validate that the car was ready to go - at least that's what I was told.

The 2023 Jetta S and Jetta Sport are just about the best value you can find in a new car these days. Sure, you can buy a Hyundai or a Kia for a little less, but the Jetta is so much more car. I know from experience. I test drove the 2023 Kia Forte, Hyundai Elantra, Honda Civic, and Toyota Corolla. And the Jetta stood out with a level of quality that those other cars just didn't seem to have. If you need the latest technology, and a huge touchscreen, buy one of those other cars. The Jetta has a smaller screen. But I like that the Jetta still have knobs and buttons for the A/C and basic radio controls. The Jetta is also offered without driver assist features if you want to save some money. I bought my 2023 Jetta Sport without lane keep assist and all those extra features I don't like, because I pay attention when I drive. This knocked off a nice bit of money. After driving all those new cars, the Jetta had room where I needed it, comfort, and a level of quality I just didn't feel in the other cars, so I bought it. And I am very happy with my purchase.

Excelente servicio de Louis Velis me ayudó a comprar mi segundo carro. Muy contenta co. El servicio. Gracias don louis

Jason at Fitzgerald Buick is always so helpful to us. They are always upfront with us and work hard to help us get the best deal. We will continue to go back anytime we need another vehicle and will definitely refer friends and family to them.

I recently bought a car from hertz. I was helped by Kerry Whitehead at 8115 belair rd location. I was provided with great service that made the process as easy as possible, highly recommended.

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

I want to do at shout out to Anthony in the Subaru service department. He was extremely helpful and patient with me when I was stressed out over a missing lug lock key.

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could