Used Audi Q7 for Sale in Annapolis, MD

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.

My car buying experience at Audi Annapoli was very pleasant! This was largely credited to how AMAZING Renzy was from the second I walked into the dealership to the moment I drove away in my beautiful new 2018 A4. He helped me find what I was looking for and opened my eyes to some things I hadn't considered. Prior to Audi Annapolis, I had been to dozens of dealerships and felt uncomfartable and defensive. Renzy is very trusting and easy-going; I was able to let my guard down without feeling that I was getting scammed or swindeled. This was my first time getting a car alone, and I am so grateful to have the opportunity to have worked with Renzy and the folks at Audi Annapolis. The next time I'm shopping for a new car, this will be my first stop!

Put on 5000 miles in July and couldn't be happier, great MPG's and comfortable! Very stylish Ink Blue with Parchment leather. Would highly recommend. Traded a 2015 BMW X5.

Comfortable, fits family cargo needs with plenty of performance for my liking. As the ergonomics and technology continue to evolve, Audi continues to lead. But most importantly, he "ride" is superb.

1. You fit my "6" into your service line quickly, even though I didn't have an appointment. 2. The amount of time from turning the car over to you and your turning it back to me was absolutely reasonable. 3. Everything that needed to be done was done, done right. 4. You were very kind to me and understanding of the little problem I brought you. 5. And, who could forget, you washed my car! Much appreciated!

A Beautiful car, probably the prettiest car I have ever owned. However it is a tire eater, the windshield wipers have broken repeatedly at the arm and it’s a bit noisy in terms of the ride. There is something going on with the front end that I can’t quite explain, it doesn’t seem stable and there is a shift that occurs.

I totaled my 2004 GMC when the brake lines broke and we were left without a car. When we were on our way to Ft. Meade in our rented car we passed Per4mance Auto which I had done every day when I was stationed there. This time I noticed a GMC Yukon and we stopped to look at it. We met and talked to Terry Lancaster who told us it was sold but he showed us the other cars on the lot. None fit our needs so he had several more brought in. Some were interesting but were out of our price range or needed expensive repairs. When our lease ran out he sent a car to pick us up and take us home. He knew what we wanted by this time and went to the auctions to find THE car which he did-a low mileage, 2007, top of the line Chevrolet Tahoe with all the bells and whistles. He hit a home run with this one, it was in our price range and had every thing we wanted. They promised that they would finance any sale regardless credit. His finance guru spent a great deal of time checking for the best deal but no regular lender would finance the sale. After some soul searching and partial funds from me they financed the sale in house. The sale price included inspection, taxes, license, title, a warranty, and written in-house warranty on repairs for 30 days and six months on tires. If you tried to buy a car recently negotiation results in the salesman going to the manager for costs or the price and other costs for approval, for every offer. Chances are that all the taxes, inspection, and title will be extra. If you want a dealer that will treat you like their most important customer and spend the time to get you the right car, give Per4mance Auto a try, you will be gad you did. I Am.

I been looking for this cAr for long time and I was able to find it at BAYRIDGE Chevy so I made a appointment Togo and every one was helpful there

So full of life and such and amazing experience, I would definitely recommend her to anyone looking to buy a vehicle . She made sure I rode off with exactly what I wanted 🙌🏾

This is one of those cars that continually brings a smile to your face. All the little things you keep discovering it can do add up to a great vehicle. Plus, it has 7500 lb towing capacity. The thing has got power.

I and my wife went to L F Autos on 5/01. to look over a 2011 Audi Q5. Ment and talk with Nick as we waited for the vehicle to be brought back from there storage garage. I ask for a few minutes for my wife to familiarize her self with the vehicle before the test drive. After that Nick put the tag in the rear window, and said take as long as you for the test drive, I said Huh ! Oh, ok. We drove around for about a half hour, got back to LF lot. I need more cash to complete the sale, Nick said we take money orders. Got the money orders and then back to DE with the Q5. A Great buy from a easy to deal with dealer whom took care of us!!!

I love the design of the old Q7. Spacious, very comfortable! Lots of extras. It can seat 7. Perfect family getaway car for the whole family.

I was referred to Anthony by my best friends mom. I was in a tough position with my 2003 Chevy Trailblazer. After speaking with Anthony he educated me by informing me that my Trailblazer was discontinued and finding parts for the vehicle would be difficult to find and more importantly it would be costly. He was correct however I love my truck and I don't want to change it but after looking at the overall cost it just makes since to utilize my approval and go pick up my vehicle... Thank you for educating me and being so patient with me.

My car has everything that I wanted. Still learning about all of the features and functionality. Rides like you are floating on air. cars.com allowed me to make comparisons and make the right choice.

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

A nice vehicle with great quality and interior, handling, and performance that only audi has. The q7 has a nice comfortable ride and a good selections of different driving modes to fit any individual mood.

This week I returned to Carbiz to purchase a used vehicle. The vehicle I bought back in 2010 was no longer suiting my needs and I felt it was time for an upgrade. First off, the vehicle I had purchased 5 1/2 years ago from them performed way beyond my expectations. The vehicle I purchased was an '03 Nissan 350z. I was skeptical at first purchasing a used sports car from someone I didn't know. I didn't know anything about the history of the car, how it was used, how it was maintained, and literally in the dark about it. Carbiz eased my fears and I went ahead and purchased it. Well I can say now that I have no regrets buying the Z from Carbiz. Skip to 2016! I was looking to replace my car with something newer. After a week or so of shopping online for a new car, I remembered the great experience I had at Carbiz a few years back. So I returned to Carbiz.com to see what they had in stock. I can tell you I wasn't surprised to see they still maintain a large inventory of great new cars. Superb selection is more fitting! I decided to pay them a visit. As soon as I pulled onto their lot, I was surrounded by a large number of awesome cars! The selection of vehicles is diverse. From the everyday car to the elite. Whatever you are looking for, more than likely they have it. I had my mind set on purchasing another Nissan. Didn't take me long to find the exact car I had in mind. I met Carbiz salesman Fred Alston and we discussed the different Nissans on the lot. Once I saw the white 2013 Nissan Maxima, I knew I needed to know more about the car. Fred was very friendly and knowledgeable about the car itself. Didn't take long for me to decide to take a test drive. This car looked brand new even though it was 4 years old and had 34K+ miles on it. I was sold on the vehicle half way into the test drive. Once back into the dealership Fred started the paperwork. I had all the answers I needed about the history of the vehicle itself, as well as the credit approval within 15 minutes! (Thanks again Fred!). After the preliminary paperwork was started I was handed off to Myron Boyd for the processing of the paperwork. Myron had all the answers to any question I had asked. After a few signatures I was the proud owner of my new-used car! I returned to the dealership the next day with a few more questions and met Brian Schriver, the Sales manager. Everyone I met at Carbiz made me feel like I was part of the "family". Another great experience at CARBIZ!!! I was impressed the first time, and the second time was even better! You can't go wrong here. I would not hesitate to return in the future. It's obvious they go to great lengths to bring top notch used cars to one location. The entire staff is very knowledgeable and a pleasure to deal with. Their is definitely something for everyone here. Make Carbiz your first choice when looking for that special vehicle you have in mind.

This car is super peppy for a diesel, the turbo makes it fun! The interior is clean, and once I mastered the buttons it is a joy to drive. I highly recommend one!

I would have NEVER thought to go to a "place like that" (non franchised car lot) I was accustomed to buying from large franchised car lots; nonetheless, I called my mechanic and was sure bring him with me to the lot because I was skeptical. I was pre-approved through my bank and through the bank app (auto navigator-capital one bank) you could speficially search for the make and model of the car you were interested in...Auto Leader had an Acura TL I was interested in. I called, asked them a few general questions, told them what time I was coming, and mentioned the car I wanted to see. As soon as I arrived there, the gentlemen I spoke with on the phone remembered me and had the car ready for me to test drive. My mechanic said the car was in emaculate shape, was under original warranty and I should buy it (it had 18 k original miles). After the test drive, we began to fill out my paperwork and within an hour I walked out with my car. They detailed and put gas in the car (gave me a lil more gas than they should have). I had an awesome experience. Even the finance guy was cool. I never felt so satisfied with a car purchase!

The only possible complaint is the button layout on the center console. Everything else has met or exceeded my expectations. The TDI gets about 29mpg at 65 mph. Seats are very comfy, and the SUV just handles heavy and solid, like a slot car almost, goes where you point it. I pity the fool that hits this thing..it is a Panzer

#MindBlowingCustomerExperience #PhenomenalPurchaseEase ##Love&Appreciate...#Casey&Scott Ok - so I knew absolutely nothing about Porsche and I mean that in the most literally sense! I located a Cayenne Porsche online using CarGuru and this site, factored in my price range, options, vehicle condition and must haves. Based on this info - I was redirected to Porsche of Silver Spring. My initial reaction was ???WOWWWW!!!??? and my wow factored continued when moments later , Casey from Porsche called me and ???thanked??? me for visiting their website and invited me to give them a call if I wanted to test drive any of their vehicles. Absolutely NO pressure!!! Can I now say... #FirstImpressions... 💕 #LastingImpressions! 💝 My customer experience had just begun and it was only 10am (smiles!). I kept the Cayenne Porsche image up on my computer sceen all day. Once I had built up enough nerve - I contacted Casey and said, ???I???m on my way to see the Porsche that I???ve been dreaming about all day!!!??? Although they were moments from closing - Casey said, ???Looking forward to meeting you!??? Upon my arrival - I had the pleasure of meeting Scott. Scott is an amazing sales amabsssador for Porsche. He???s patient, smart, customer focused, and has a unique ability to connect with customers on a professional and personal level. After speaking with Scott for 30 minutes or so - and seeing the vehicle that I had watched online ALL DAY - I needed no further convincing that I would be a Porsche owner!!! So - it???s been 7 days since I???ve had my vehicle and I absolutely love the drive, feel, safety features, and most importantly - the customer experience that both Casey and Scott customized and designed for ME!!! I???m both happy and honored to be a part of the Porsche family in Silver Spring - and if you???re ever thinking about purchasing one - please pay them a visit! All the best to you in your Porsche endeavors!

This is our first Audi and it is an exceptional car all the way around. All of the reviews we read have held up. It's worthy of all the praise.

Casey, RJ, and the P-team is tier 1. They are professional, prompt, and transparent. The market is flooded with plenty of "cheap" Porsche; but if you're interested in Porsche cars that are solidly well maintained and fair pricing, then Porsche of Silver Spring is place. From arrival to the test drive and paperwork, the entire process was enjoyable...so enjoyable that I adopted a 2017 991.2 4S the same day. What a machine- the real Ultimate Driving Machine! Danny T.

Great buy love the styling the fact that it's so much room inside and the quality interior is the best hands down the best vehicle I purchased

Upon Lake's greeting to us, he asked what we were seeking. After I informed him which car I was seeking with color and options I sought, he quickly retrieved that model for me to test drive and then let me drive over to their extended lot to show me the exact car in color that I was seeking. Once we were back at the dealership Lake quickly got the leasing process moving and the car brought over, cleaned and ready for me. The leasing process was quick as well. I say all this to get to this point: Lake Walton was informed, personable and on top of getting the customer what they need without wasting your entire day. If you're seeking a car by a knowledgeable salesman please check with Lake Walton at Criswell Audi of Annapolis MD. This was my 5th car purchase and without a doubt the fastest and most pleasant purchase and it's mostly because of Lake Walton. Also, I want to give a shout out to the team that assisted Lake in my car purchase and this goes down to the people who washed and prepared the car for me. Everyone's help is greatly appreciated. Happy customer (H. Turner)!! Purchase on 1/2/16 A great start to my new year!! Thank you ALL!!

The deisel TDI , a VW design, gives plenty of. Low end power and smooth top end power to spare. It is the milage champ of high end SUV's. Great three row seating for family, sports and guests.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Having owned a 2011 Audi Q7 in the past, I expected a great riding solid SUV in the re-designed Audi Q7. The interior is definitely very nice and luxurious. Controls are easy to use and the quality of materials appears to be very high. The seats are the most comfortable I've ever sat in. They sometimes don't hold you in place when taking a corner on the faster side, but they are definitely comfortable seats to sit in. Interior space is good, however I was expecting a larger trunk space in the re-designed Q7 given that a common complaint about the previous gen was the trunk space, but it is good enough for Costco trips and trips around town. The ride is smooth and quiet. Power is more than adequate. As far as the quality, my car was in the service department for about a month and a half total in the first year. First issue that caused it to be in the shop for over a week was that the paint had sap etching all over the hood and top of the car. This was the dealers fault for parking it under trees, so not an Audi specific thing. When I bought the car, the shift lever leather was scratched, so that had to be replaced. The rear bumper was out of alignment by 1-2 mm on the left side, but it seems to be an issue with a lot of the Q7's. Homelink worked for a week, then would need to be re-programmed so the entire unit had to be replaced. It was replaced and working, but it doesn't work like the original one did. Instead of being able to program it by holding your remote pointed towards the rearview mirror, I now have to go to the rear of the vehicle and get it close to the HomeLink transmitter. Not a big deal because you only do it once or twice, but it sucks that it doesn't work the way it did before the repair. The driver seat started making a clicking sound about a week after taking delivery and it never went away. I bought it up to the service dept, the service manager heard the noise for 5 minutes straight, and they ended up saying they couldn't do anything about it because it might just be a characteristic of the seat. A year later I brought it back and they finally sent it up to Audi Corporate and they replaced the entire seat frame. The clicking seems to have gone away, but they did a horrible job of putting the seat back together. Multiple items needed to be fixed included the plastic seat cover on the rear of the seat, the plastic trim on the left side of the seat, the leather had to be re-installed correctly around the headrest, plastic clips had to be re-installed correctly around the base of the headrest, and now when driving around corners I can feel the leather slipping from side to side slightly like it wasn't attached quite right to whatever it's supposed to be to keep it in place. The driver seat trim around the seat controls had to be replaced because it would squeak every time I got out of the car. The panoramic roof had to be fixed due to rattling. Headliner had to be removed twice due to rattling and in the process the headliner was scuffed up in multiple places. The car would pull to the right after only 3k miles. The tires were apparently to blame so those had to be replaced. The passenger front window rattles occasionally. The service department has taken care of most of the issues and the car itself is great to drive. So overall I'd recommend the vehicle, but with a warning that you may have some headaches getting some minor issues fixed.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Wish I purchased one sooner.Great on fuel.comfort and style.Feel very safe in it.Roomier than it looks.Incredibly smooth ride.Would buy again.Wish it was priced lower though.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

This is a very room car. Holds 7 adults comfortably. It has nice acceleration on turns and even my friend who drives the big Mercedes truck noticed a smoother ride. The only negative comment... the cup holders in the driver console are too small and the mmi interface could be smaller. I don't have a place to sit my phone.

My wife and I purchased a 2011 Q7 in December (16) the vehicle was in excellent condition. It was clear Audi Annapolis takes great pride in the condition of the vehicles on their lot. Our salesman Michael Benso is a class act with his pressure free salesmanship. We returned to Michael and Audi Annapolis the next month to purchase another pre-owned vehicle 2017 Q4. Both experiences were equally impressive with Michael diligently working to answer all of our questions while patiently negotiating the sale. This is how car ALL dealerships should operate.

Been wanting to buy this car for awhile. Super happy that I did. Such a well made, well thought out vehicle. Looks great. Drives great

This car has been a pleasure to own. I bought it pre-owned and have enjoyed it for 3 years. Driving it has been fun and what you can expect from an Audi. The car offers many luxury features and is a comfortable ride. The suspension provides comfort and the stereo system is by Bose enough said. My Audi has a 3.6 liter V6 engine that is powerful enough to make the truck perform magnificently. The steering is pure Audi performance that makes the SUV handle admirably. There are some negatives and for me they start with a tiny 3rd row seat. I wish it had just a little more leg room. The other would be the fuel economy. Other than those items the Q7 has been a beautiful and fun car to own. I would purchase another one or recommend to my friends or family.

I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!

I like the light on the ear that tells you the blind spot . And the car looks good and safe. I am really enjoying it.