I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
Started dieing a slow death
by #nothappy from Owings Mills, MD
January 25, 2019
A Beautiful car, probably the prettiest car I have ever owned. However it is a tire eater, the windshield wipers have broken repeatedly at the arm and it’s a bit noisy in terms of the ride. There is something going on with the front end that I can’t quite explain, it doesn’t seem stable and there is a shift that occurs.
I was looking for a very specific car and thus conducted a nationwide search. I was a bit nervous because while the appeal of shopping on-line adds so many more possibilities, I had the natural apprehension about not actually seeing the car. Alex was terrific. He patiently took me through the process. I had the car inspected. A problem was found with air conditioner and Alex had the compressor replaced. There was a small hiccup in shipping the car, but that had more to do with me living in rural Oregon. Alex waited patiently for the shipping to be completed. The process was painless and I would defiantly recommend this dealership. Especially, if you are thinking about buying a car on-line.
I love it!
by DC Scorpion from New Castle, DE
December 27, 2018
My Q7 was certified pre-owned when I bought it. It is super comfortable, hugs the road and has a super smooth ride. Even though it is 8 years old, I still get compliments on it's appearance inside and out. I've got over 200,000 miles and it has never needed a major repair. Just regular maintenance and high quality premium gas.
Great Service,Beautiful Cars, Easy/Great Financing
by clocker from Hopkins, MN
October 18, 2017
I have purchased two cars from these guys, the only reason I gave up my first one was because I traded it for one of my dream cars, at an amazing price! Aaron is knowledgeable and friendly, willing to answer and explain any of my silly questions. These guys always have a beautiful inventory whenever I visit. My financing experience was pleasant and painless. I'd recommend them 10/10.
Classy, sporty, style!
by D.Singer from Sherman Oaks, Ca.
April 8, 2018
This car is the perfect combination of prestige & performance, with quality that rivals the most expensive cars out there. (And you can’t tell it’s 8 yrs. old!) In short?, if you value your money as well as your style?, this is the car for you!
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
I feel safe in this car.
by ARN from peoria il
November 28, 2018
This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.
THIS IS MY FIFTH PURCHASE / LEASE AT WEST SIDE - MAURA HAS BEEN MY SALES LEAD EACH TIME , HER CAR KNOWLEDGE IS SECOND TO NONE , PLUS SHE HAS A HANDLE OF ALL THE LATEST LEASE PROGRAMS . SHE IS THE BEST !
Nicest SUV we have driven or owned
by Audi Mom from Rockford, MN
October 7, 2018
This Audi Q7 is state of the art and is a leap ahead of all the competition. Absolutely the nicest vehicle we have ever owned. Would highly recommend if it’s in the budget
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
by Lace962 from Romeoville
September 27, 2018
Great buy love the styling the fact that it's so much room inside and the quality interior is the best hands down the best vehicle I purchased
This was the best car buying experience I’ve had. I worked with Neal Sims who was knowledgeable and considerate. Made me confident in my purchase.
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
Saw an ad for a used Tahoe. Stopped in and met with Mark Landy who was wonderful. Helped us examine the vehicle and take a test drive and worked on getting us a good trade-in and closed the deal. All in a very short timeframe.
The most reliable car I've owned thus far.
by Islah, NC from Raleigh, NC
November 6, 2018
This car has all the features that I wanted...size, style, comfort, size, and safety, efficiency, and quality. It was also affordable. I like the feel of the car it does not feel as large as it looks on the outside. I am enjoying the many features found right at my finger tips.
I was in the market for a new q3 and after submitting a request to schedule a test drive online I got a phone call back from Jorgan. I emailed back to confirm the time my wife and I would come in and then arrived at the dealership. The location is convenient and the overall feel of the interior was great. What I would expect from an Audi dealership. Reminded me of the Frankfurt airport in Germany.
Jorgan was knowledgable and was able to answer all of our questions about the Q3 we were looking at. My only complaint about the whole buying experience was the time it took to prepare the paperwork to get the deal done. Not excessive but it seemed lengthy.
Would highly recommend.
Safe family SUV does well in adverse conditions
by drivingconnoisseur63 from Northern Nevada
October 27, 2018
This SUV is heavy duty but handles more like a car. Audi makes a quality vehicle but I have to say the the 3rd row of seats is not very accessible and is very cramped such that it is not a great soccer mom car when friends also need a ride. You can also really feel the weight in cornering. Power is adequate with the supercharger.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
First rate quality
by WallaceEP from El Paso, Tx
December 6, 2018
I had never owned or driven a European car until we just got this Audi Q7; these Geman cars are phenomenally well-designed and powerful. Some of the controls are so sophisticated that I’m still trying to figure out what some switches do. I recently drove a Chevy (temporarily) and it was a huge let-down to go from an Audi to a Chevy. I would love to buy American vehicles (and used to do so) but I was so sick of shoddy American quality and poor designs. I love Audi. (I hope Detroit can raise their anemic standards.)
Saw car on line, cargurus, immediately was contacted by Chris Cohen.
Came in to test drive and less than 4 hours later, left with a HOT car.
Chris was not an aggressive sales person, which really made up my mind on purchasing the car.
Best in its class
by JRo from Ma
August 8, 2018
I traded in my 2011 Ford Edge for this 2013 Q7 with 36,000 mi and I am very happy with this vehicle. The lines of this body style are very sharp, though the interior may seem a bit dated to some used to a more modern cockpit. Regardless the interior has a very clean and sophisticated appearance that complements it’s more aggressive exterior styling. The 3.0 supercharged engine is one of, if not the most reliable engine Audi has put out and is available in a few of the A class models as well if your not sold on the SUV. The deck height of the trunk was a bit higher than anticipated and does limit vertical clearance for cargo, however I transport large cases and equipment for my business and the lay flat 3rd Row accommodates all my gear with ease. The compartment beneath the floor in the cargo area is a great place for additional storage. The model I have does not have the adjustable air ride suspension but the standard coil overs perform great and delivers a very comfortable ride and that Supercharged 3.0 liter engine I mentioned before has plenty of get up and go. Great SUV.
Both people I worked with were experienced and professional. They were easy to work with. Alyssa knew everything about the SUV and answered all of my questions to my satisfaction.
beautiful piece of art
by aserbest from Chicago, IL
September 30, 2018
This is one of those cars that continually brings a smile to your face. All the little things you keep discovering it can do add up to a great vehicle. Plus, it has 7500 lb towing capacity. The thing has got power.
My wife and I enjoyed working with John Mulligan. He was very friendly and professional. He answered all of our questions and assisted us with knowing how to operate our car. It was a wonderful experience and we are truly satisfied with our purchased.
One of the more reliable cars that I've driven
by Islah, NC from Raleigh, NC
November 6, 2018
This car has plenty of leg room. It is very comfortable. It has plenty of trunk room. It has additional seating for kids and excellent safety features. I was sold immediately after the test drive.
Sears and Nick were extremely professional and a pleasure to work with as I narrowed down my search for the right vehicle. Everything was smooth and seamless and I highly recommend them to anyone willing to buy a vehicle from a distance.
Very impressed with comfort on 250 mile drive.
by Keith K. from Saint Louis MO
November 2, 2018
Driving vehicle felt like sitting in my flexsteel lounger. Fuel economy from the TDI amazing. Used a 1/4 tank from Chicago to St. Louis. Very impressed so far. Premium plus version. Lots of bells and whistles. Just takes times for old man to figure it out. Still reading the owner's manual.
Amy Mattick was excellant to work with, quick to respond, and very knowledgeable. After dicsussing with her what I was looking for in a used car she provided options to discuss and was very willing to answer questions. Very pleased with the experience and would defintely recommend BMW Minnetonka to family and friends.
Very satisfied customer
by Retd Nluvnit from Bronx NY
September 24, 2018
The Q7 definitely met my expectations. The price was a bit high but you can't put a price on safety & reliability. The cockpit takes awhile to get use to its features but im learning as I go along. Not used to having so many options and buttons on an suv. All it needs is to drive itself and we're set. 3rd row is a bit snug but roomier than the lexus rx350L
WOW. I shopped around for probably 8 hours this past weekend and Mazda was my last stop (wish it was my first). I am thoroughly impressed with the overall service and help that Cody L. provided me. I had lots of questions, and he had lots of answers. I walked in tired, annoyed, and honestly just over car shopping (remember, out 8 hours already) and he was just so positive and up beat that it made it such a great experience from the moment I stepped foot in the door, to the moment I left with new car keys in hand. EVERYTHING felt easy. Thank you Morries Mazda for doing a wonderful job overall! I am extremely pleased and will absolutely be returning for my next one.
Amazingly agile and fun!!!
by Saints Fan 24 from Little Rock
January 6, 2019
This car is super peppy for a diesel, the turbo makes it fun!
The interior is clean, and once I mastered the buttons it is a joy to drive. I highly recommend one!
Firstly, I was introduced to Hugh Bealka on a very busy Saturday. I wasn't intending on buying an Audi, but just browsing. After Hugh showed me the Q5 and going on a test drive, I was convinced that this might be the one. I was also looking at a new Lexus sedan. Thinking through it more carefully, I wanted to stay with an SUV and AWD. My wife and I proceeded with the Q5 purchase and Hugh was nothing short of fair, professional and genuine throughout the entire process. The dealership is spectacular and clean. If you ever want to consider a beautiful, excellent dealership, go to Audi of Maplewood and ask for Hugh. You will be very comfortable with the full process as Hugh will show you.
I'm on my 4th Q7
by Devious from Jonesboro, Ga
January 1, 2019
Fit and finish of a Audi is the best I've seen in any other vehicle I have owned. I've only had to change the oil, brakes, and tires.
There is Always great service and found to have a wonderful learning experience about my Volkswagen each time I visit. I find Extremely knowledgable people at Schmelz Countryside Volkswagen. Great Dealership!
Love the 18 Q7. Awesome.
by SCOTT from Tonganoxie
December 17, 2018
Compared to everything out there I am convinced it is the best value.
Drives like a range rover but better. Looks better than nearly all SUVs. 5.5 sec 0-60 and handles well.
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