Used BMW X5 for Sale in Vienna, VA

I was on my way home from a trip when my air conditioning decided to “take a break” I called the GM Mike Walker at BMW of Fairfax who I had met while having my car serviced a few months ago. He remembered me!!! This was late in the afternoon on July 3rd and I didn’t think I could even get an answer. But Mike picked up his phone spoke with me and had a service advisor and loaner car waiting when I arrived. Charles and Allen were both so helpful and I was on my way while they took a look at my car. When it was done Allen had my car and paperwork waiting for me when I arrived!! I cannot thank you guys enough. Mike even followed up to make sure I was taken care of!! I could not believe the service. Super nice and I will never go anywhere else!! Thank you guys again!!

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

I drove over 3 hours to purchase my Porsche Certified 2010 Porsche Cayman from Porsche of Tysons Corner. Everyone I dealt with at Porsche of Tysons Corner was very helpful, they really went above and beyond my expectations. Jay Jong, Pat Driscoll, Thomas Tracy, and Tom Tellepsen were all very easy to work with and made me feel very comfortable during the buying process. If your looking for a great deal on Porsche this is the place!

Love the way it handles and how quiet the interior is with the acoustic glass. This is our 5th BMW and we have test drove other brands. We love the way BMW's drive and handle.

Fairfax BMW has serviced my BMW routinely since purchased. I had some needed repair work done due to a leak in October. I contacted Frankie Johnson my service technician. You may be thinking, why is he writing his review in December versus in October, after the completed work? Well, the simple answer is I wanted to access the service and repair work over a period of time (60 plus days). Frankie worked with my mechanic Josh and they got to the bottom of the issue. The repair was still under warranty, the work completed quickly and as usual, I rode a nice BMW loaner for a few days. When I paid the deductible versus what the actual cost involved, I was ecstatic! What a savings! But, did the work meet or exceed my cars prior performance? Well? It did! Not only did it drive and perform better, it actually exceeded the performance and had that like new BMW "Power, Pull, and Pop!" (P3 squared, is the term I live by). Let me be clear, most people, myself include, drive BMW's or like vehicles for Luxury and Performance, so it is an implied thing that your car gives you this on demand. Well, My car performed after the service beyond expectation and still drives to date, like new.(P3 squared). What am I saying? BMW Fairfax, Frankie Johnson, and the service team took care of my car and I truly appreciate the services rendered with a smile. Thank you for being at the top of your game and doing your best to exceed my expectation! I have recommended BMW, Fairfax to friends based on the quality of service, honestly, fair price, and a long-term service relationship. "You Rock!"

This truck has exceeded my expectations for an SUV. It feels like I’m driving a luxury sedan instead. I love the ride and it’s a very reliable vehicle in every type of weather.

It is totally different when you buy a car from a knowledgable, professional and passionate salesperson. I recently bought a car from Nine stars auto group, and it was one of my better car buying experience than other dealerships. My salesperson was PJ, and he exceeded all of my expectations. I will definitely recommend this dealer to my family and friends.

I love the fact that I am never stuck with the AWD. I have the custom X5 rims that are amazing. I also have the automatic suspension that makes drives feel great!

What a great car buying experience. Please don't let the lot fool you. Walther H. runs a tight very professional team. And my salesman Zach was outstanding! We purchased a used 2014 LS 460; we honestly felt like we were getting a car from a family member. I will definitely recommend my friends to Walter and his team at the Merlex Auto Group.

This 4000 lb behemoth handles like a sports car. I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)

Easterns Automotive Group Alexandria is excellent. I live in Florida and after a month of looking for a 2015 Mercedes Benz ML 350 with all the options for my wife, I finally found one at Easterns Alexandria. On Tuesday night I called their headquaters to make sure the car was still available. On Wednesday morning I called the local dealership in Alexandria and spoke with Mirza. He was excellent. He helped me tremendously since I was a buyer from out of state on 3 major areas. (1) I wanted to pay a small deposit to secure and hold the vehicle until Saturday when I could get to Alexandria. Mirza ran around between his manager and the finance department and continually kept me updated via text and phone and I was able to pay the deposit over the phone and secured the vehicle. (2) I was already pre-approved by my local bank in Florida for the car loan. Mirza served as the liason between me and their finance department. I contacted my banker and she spoke directly with Mirza's team. We were able to reach an agreement about the finance procedure of how my Florida bank would release the funds on the loan to Easterns Automotive when I was able to get to Alexandria. (3) I had scheduled an appointment with a local Mercedes dealer to do a pre-purchase inspection of the car prior to my arrival. After I made the deposit, I asked Mirza to take the car to the MB dealer for the inspection in my absence. On Thursday night, Mirza dropped off the car and left it overnight at the MB dealer as we had arranged. By Friday the inspection was over. I paid the dealer over the phone and received the news that the car was in excellent condition. Mirza took the car back from the dealer on Friday. I arrived from Florida to Alexandria on Saturday with my wife and all the issues were already resolved with Mirza's help. We test-drove the car and then purchased the car. Everything was addressed prior to my arrival. Dan is a tough negotiator but a really good guy. He gave us a full tank of gas and we left for the long journey to Florida. Thank you Mirza for all your help. We love the car.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

I have never considered car buying a “pleasant” experience but I can honestly say that working with VINSDC in Manassas, VA was the easiest it has ever been. The whole team was warm and friendly; they made me feel that they a valued me as customer. I was not offered a “lowball” trade-in price, and I left feeling that I made an excellent deal. I appreciated the manager’s, Mr. Owens, honesty. I experience this first hand when I wanted to purchase a vehicle he promised to hold for another customer. He would not go back on his word although I was prepared to make the purchase that day. He called me back the next day after the other person decided he was no longer interested. When I finalized my purchase, Mr. Owens made sure to explain all the costs upfront and worked with me to ensure that I was satisfied with my purchase. A few days later we found a small electrical problem and he covered the repairs as well as two additional MD State inspections requirements ensuring we could register the vehicle. Based on my experience I highly recommend VINSDC.

Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.

Helpful and friendly environment. Professionals throughout the process. They give further information about the car I wanted, in terms of reliability, maintenance cost and safety.

Nice looking with great performance and reliable. Low mileage and gas consumption is great. Runs without any problem and very smoothly. My wife loves it.

My son found a car for me on the Rockville BMW website. I called and talked to Kevin who was very helpful, fair and knowledable. My son and I drove from Richmond VA to test drive the car. I ended up buying it and Kevin worked with me to allow an independent mechanic to inspect the car before purchase. I was able to drive it home that day! James was also fantastic and made the process very easy. Kevin followed up that evening to make sure we got home okay. I LOVE my new car!! (Any chance I can get a BMW t-shirt size large for my son for helping me find the car and driving 4hrs RT?? And for filling out this survey a second time since the first one didn't go through? 😊)

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

I waited for the day to finally own a BMW SUV and that day is now hear. I bought it for my Birthday and I’m fully enjoying it,

This is my first BMW purchase (pre-owned 435i convertible) and Roxanne was referred to me by a business associate. From the beginning to the end, the experience was first class. Roxanne has perfect product knowledge - there were never any questions left unanswered. If you???re lucky, she may even give you a quiz to make sure you paid attention ;). Her warm smile and personality made me feel at home and comfortable. Behind the scenes, the friendly staff at BMW were very supportive and delivered on all promises. Thank you! Thank you!] - Adam R

The vehicle is very comfortable and quite powerful. It does not however have all of the features that I thought it might. It is probably due to the fact that it is a base model

Very happy with the service. I was also shown how to determine when my car needs servicing.

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

We recently purchased a 535i GT and wanted to establish a good service relationship with a quality dealer. This BMW dealership was the closest to us, but wasn't in the best neighborhood. I feel foolish now for considering that as a factor and even a little embarrassed. The experience couldn't have been more pleasant, from scheduling to completion. The service techs were all friendly and very cordial. The facility was exceptionally clean and comfortable. I can't remember the last time i left a service visit feeling good. I was very satisfied.

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

I had a minimal repair and I wanted to wait. My sales expert said come on in no need for an appt. My service expert offered a loaner but let me know it was a minor repair but I wanted to wait. My service expert offered me complimentary lunch and gave me his direct dial number to call him anytime. I have been dealing with Frank (sales) and Keith (service)for years they care about the customer and the Passport name. Thanks guys, I recommend you often. If I encounter a situation you always make it right before I leave.

Very comfortable and performs great, interior is much nicer the my previous x5's. Dislikes are hidden odometer, can not disable engine shutoff and leave it off, not enough color choices.

Jeff Steel is the business manager at Passport BMW, and I give him and his dealership the highest recommendation. I purchased an extended service contract through him for my BMW X6, and the customer service I received was second to none. The whole process was very professional, and the price was the best I could find. Do yourself a favor and contact Jeff for the best service possible.

I just leased this car, and drove it 1100 miles to Ohio. I bought this car because of the way it handles, it is also a very comfortable car to drive.

I have had exceptional service at Passport BMW, the staff is really friendly and accommodating.

We like the way that the car is appointed & the way it drives, which is why we bought our second on in as many months.

What can I say about Passport BMW? Let me start by saying they delivered top-notch customer service. I’ve owned a Range Rover, a Mercedes S500 and a Maserati GT, and let me just say, Passport BMW has raised the bar on customer service. Ray Frye greeted me upon entering the service bay and was professional, welcoming and eager to assist. He explained what service was required and how long it should take, (under an hour). He also inquired to see if I needed a loaner in the event I need to be somewhere. After signing the service order, he directed me to several “lounges”, I found myself in the upstairs lounge where not only did I find several big screen TV’s, computer area and an arcade room. Yes, an arcade room. I’m still a kid at heart… don’t judge me! After several games, I received a call that my 650i convertible was ready, not that I was ready to go! Ray was accurate, forty five minutes and my baby was ready; and she is ready for the warm weather. Passport has earned my business!!!

Loved my 525xi and equally love the X5. BMW’s are the best for comfort, style, reliability and zip. It meets all our needs and expectations

After searching several dealerships, Passport BMW was chosen due to its large selection of cars. Originally looking for used car, but one I was deciding on sold. Received great deal on 2016. Sales department was awesome. It was a experience that has built a lasting friendship. Everything was done right! If you are in the area and looking for new or used car ask for JC Thomas (Charlene, Jay, & David) were superb. I have already referred Passport to other family members, friends, and colleagues.

If you like driving cars, the X5 is for you. I have driven Infiniti's, Lexus, Lincoln, etc. All of them have their xxxxxxand con's however if you enjoy a good driving experience in an SUV, the X5 is a great choice.

Had a issue that was not covered under my 30 day warranty of my recently purchased used 328i however the service manager agreed to pay half & I pay the other half to have the issue resolved. I felt that was fair! Ray was my service agent who keep me up to date on everything! They also issued me a complementary service vehicle for the few days they had my car! Best Service Department

I have been amazed at all the things this car does. It is so comfortable and has so many things to make life easier. It parks itself, has heated and cooled seats and a heated steering wheel. So thrilled with this car.