Used Buick for Sale in Grand Prairie, TX

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

I love everything about this car! It is so comfortable and quiet. Easy to get into and out of. It meets all my needs. I love it more everyday! Definitely not your grandma’s car!

Sales Men were Rob and Matt. These two made our experience amazing. The truck we originally looked into sold right before we got there; however, we still left with a newer vehicle within our price range with extended warranty and lower miles. Rob went above and beyond to even give me pointers on how I could increase my credit score to come back and trade my vehicle in as well. We were in and out and they worked with us in EVERY way. Art our finance guy was TOP NOTCH!!!! The service we got was so amazing I asked Rob for a hug. I've had credit issues in the past, but they didn't count us out. They truly were amazing. It is now out family dealership. We will be buying all vehicles from Rob and Matt going forward!!!!!!!

The designers thought of every last detail when creating the Buick Regal. It’s a top of the line vehicle. Excellent in All areas. I especially like the easy turning radius, the SiriusXM system, the comfort seating, the size, the Crimson color and the way I look driving.

The staff is really helpful, they found exactly what i was looking for!!( gas SAVER) Also the Delivery Girls (Brittany&Sandra) were AWSOME!! They made sure me and my family left with a Smile:) Thanks Clay Cooley:)

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

Had a very good experience in the selling process of an older car that I owned. Initially sent in some info and pictures about the car online which speeds up the process. Followed the footprints to the "Sell Us Your Car Bar". Professional clerk and buyer got key to the car and did a thorough evaluation and returned with offer. Did not insult my well-maintained car like other dealers with low ball offer. Of course, did not get private seller price. Offer to purchase car was a fair deal. No high pressure to buy any of the cars on their lot either. Looked like they have a lot of late model cars at no haggle price. Would recommend for buying or selling your car.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This vehicle has meet all expectations! There is room for all the grandkids! And everyone is comfortable! Rides wonderful! Drives great! We are loving the new Enclave!

I am in the market to purchase a used vehicle and I found a possible match. I emailed Metro Automobiles with a few set of questions on the vehicle and a customer service representative replied back within an hour with an answer. That goes a long way in my book, I just hope the vehicle is still available...

The car met all of my needs. I like everything about it. It runs exactly as it performed during the test drive. The car is in very good shape both outside and the way it runs.

Since Ryan and Louis returned, quality has returned to the Service Advisers Dept. I had stopped going to Friendly over the past year and a half or longer due to problems within the Service Dept....no one would answer the phone or return calls. NO ONE except the operator. Even recently when I called to schedule the extended warranted work (as result of letter received from GM Headquarters), when I stated the prior problems w/Friendly, the Friendly's rep was not actually friendly, even suggested I go elsewhere if I was unhappy., WTH?! I scheduled anyway online, and when I drove up and saw Ryan, I was sooo very happy. So happy to see Ryan re-employed and my service handled like a professional. Finally!

I am enjoying all the features that are different from my last car. The ride is so comfortable, and I really enjoy driving the car!

My salesman, Seth, was very helpful and very efficient with our time. He walked me through everything on my new Yukon XL Denali. And Bill, who handled the finance end of the deal, was also efficient with time, and made sure I understood what I was signing. I've bought several vehicles from various dealerships, and I have to say, this was one of the best experiences I've had buying a car!

I own a "base" version of this vehicle. Base is figurative term with all ther stand features. Remote start, power everything, velvet like cloth seats, woodgrain trim and chrome. My vehicle is FWD and has zero issues performing in ther massive amounts of rain. The vehicle also supports generous ground clearance making unexpected hazards no issue. Extensive amount of storage is a bonus for active families.

We loved working with everyone in this facility, but most of all our salesman Paul Lopez. He deserves all 5 stars. He's a rock star. If you are in the market for a used vehicle he will take care of you through the whole process. We will definitely use his service again.

I'm 6'1" tall and I have found this car to be very comfortable for my size. Handles well in all weather and has a sleek appearance. It has also proven to be very reliable.

I have been to several dealerships in the past and the reasons for going to those dealers was because I wanted a car. Now I need a car I got into a pretty bad accident when I got my rental from Hertz they recommended their dealers. I have had some pretty shady experiences with dealers and am not very trusting of them. I came into this Hertz dealer around 11:40 AM and wasn't met by anyone or greeted I figured maybe they're busy. But I found out that the sales associates hadn't come in yet so I wasn't to upset about that. But then there she was Barb Cobos when we started talking about what I wanted she was so very accommodating. This woman is absolutely amazing and so very patient with me because I'm very picky about what I want. I can't say enough about her but I will recommend her to everyone I can and I will keep my business with her no matter where she goes. As long as A dealer has her employed they WILL have my business. I truly hope that she gets the credit that she deserves and more because she will go to hell and back for her customers. THANK YOU BARB!!! You are awesome sauce and I can't wait to do more business with you!

I brought my new (used) 2016 Jeep Patriot here because I heard a weird pitched squeak sound from my rear brakes, not to mention I got a flat tire the night before. I was highly concerned that the tire would have to be replaced and the brakes had a much more serious underlying issue. I was also concerned because I bought my car from Drivers Select and was worried they wouldn't cover any of my service done at this dealership - even though I'm still covered by their 30 day/1k new car warranty. Needless to say, my experience was surprisingly pleasant! Ray Christian was my service technician and he called me right away and explained what the issues were (in a simple way that I actually understood what he was saying) and told me all of the options I had to choose from. He said he would be able to patch the tire without having to buy a new one and all the brakes needed was a cleaning and re-balance. He gave me a quote on the highest end and was honest that it wouldn't be anything higher than that. I decided to keep my car at Metroplex with Ray for the service repair and the next morning Ray called me to tell me my car was ready. The original quote he gave me for the repair was, to my happiness, much higher than I ended up paying. He did EVERYTHING he could do to provide me with the best customer service and did so in a honest and genuine way. I am very happy with my experience at this dealership and will be returning there for all of my future service and maintenance needs. Five Stars to Ray and his customer service!

The seal on moonroof keeps coming off. The brakes squeaking and now the engine light came on today with a message that the engine needs to power down. It's in the dealership hopefully getting fixed. I love this car, but it's a year old with these issues, I'm not optimistic.

The service tech, Derick Heckel, met me as soon as I drove my car into the service bay. He was very welcoming. It was my first visit to this dealership. The lady at the counter was friendly and let me know they would take care of my car and would call me when it's ready. I don't think I was there for a full hour before they were done. The waiting room was clean and orderly. This was a pleasant experience. I will return and will recommend Freeman Buick.

This car meets all my needs! Roomy, holds lots of cargo and has a great and comfy ride! Love this car so much, I will be buying my 3rd Encore in 2020!

I sold cars in New York for 18 years, and i can't begin to tell u of the pleasurable experience that i had yesterday at "LONE STAR TOYOTA". No haggle at all. i asked Ivan what i wanted done, and he did it. He even added to my proposal.As for the salesman Thomas Matthew. He is an asset to the business. His consideration to my needs, his knowledge to the product made me so relaxed. I was a very successful car salesman, and Thomas reminded me of myself.I thank them both from the bottom of my heart. Thank You, Respectfully Yours, Michael De Tomasso

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

I live out of state. The dealership was very responsive to my inquiry about a vehicle they had for sale. Immediate response response.

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

As expected the best choice in a 3 row SUV.I have owned 2007;2011 and now 2019 Enclaves,this is my statement on this car.What else can be said.

Had a great experience process was quick real laid back no pressure buying process love it they let me take the car to get check out by my own tech or dealership they fix the issues that my tech had found wrong with the car

Never thought buying a vehicle would be so easy. Joe is the man behind making the whole process smooth sailing. His down to earth personality made us forget he was a salesman. Definitely worth the hour drive!

Great car!! Many great features. Overall it’s just what I wanted, a compact SUV that rides and handles like a small luxury car. Everything I expected It to be.

Service was excellent. One another issue, James wood called me few weeks ago and said they would put me in a 2016 ( i have a 2014 now)truck for the same payments I am making now, I thought that would be a good deal so I went in and they said they could not do that, don't know why they would call when they could not honor it.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)