Used Chrysler Pacifica vehicles for sale near Highland Village, TX

The dealership was clean and Christopher Walker, our salesman, was very professional and kind. If I buy a car I will come here!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Aaron’s assistance in the process was great and we liked the car we purchased. I did not give all 5 stars because EchoPark pushes an obligatory $699 protection plan that should be optional.

Mr Jorge Ramos was very personal and understanding. I would recommend him to a friend. Very easy to talk to.i hope The next time i purchase a car he will be there to help us.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Matthew Young went above and beyond for me! Best car buying experience EVER!! He’s earned a loyal customer for life! Randy, in finance, was friendly and efficient. Thank you Matthew and Randy for a wonderful experience!!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Best car buying experience I’ve had in a number of years. Staff was very knowledgeable. There was no pressure in the entire process was stress-free and I am very grateful for that.

I bought a new F250. I told them exactly what I wanted and they made it happen. No pressure to look or buy anything else. Salesman Raul was awesome too. He definitely worked hard to make it happen.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Quick and excellent service. Polite staff; Answering all my questions and concerns. Thank you, Donald. I highly recommend this dealership (I purchased my Compass here) and service as well.

The service department is beyond excellent. The advisors are very professional and courteous. They made my visits easy keeping me informed about the progress in my car's service

Mo took care of me. I?ve gone to him the last 3 times I?ve bought a car and he?s a great help!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I had an excellent experience servicing my Ford Edge. From the moment I arrived, the team was professional, welcoming, and highly attentive. Everything was handled efficiently, and the communication throughout the process was clear and transparent. They took the time to explain the work being done, provided accurate timelines, and delivered exactly as promised. The vehicle was returned in great condition, and you can clearly see they care about both the technical quality and the customer experience. It?s not easy to find service teams that combine professionalism, expertise, and genuine customer care, but this team absolutely delivered. I truly appreciate the level of service and will definitely return for future maintenance. Highly recommended.

Tin Tran is the kind of service adviser every dealership should be proud to have. He’s helped me on multiple visits with thoughtful updates, prompt follow-ups, and has always taken the time to point out any coupons or specials that could help me out—even when I didn’t know to ask. What really sets Tin apart is his integrity. I’ve never felt pressured or upsold—just supported by someone who genuinely cares and wants the best outcome for his customers. That kind of trust and consistency means a lot. He’s gone above and beyond every single time, and both Rusty Wallis Honda and I are truly lucky to have him.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

I am so happy with the service department. Austin Livingston did a great job communicating and making sure our vehicle was safe and in top condition! Thank you so much!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Daniel Nunez, Sam B(sales manager) and Moe in finance all did an outstanding job. This company always striving to do the best they can!

Cleanest used car I've ever purchased anywhere. They take better care of their cars than most people I know do. Sales are not pushy and they ride with you when doing the test drive so I don't have to fool with GPS to return. Lots of paperwork as always, but finance guy took care of things quickly and efficiently. Really nice experience all around. Will definitely buy again from Hertz.

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Although I have not purchased a vehicle from this establishment; (yet) I still want to highlight my experience. From the get go, I worked with Jennifer. She was amazing!!! I asked a lot of her with pictures and such, as I live in CT! She got back to me promptly and courteously. Always following up with me to assure I received them. Thanks Jennifer!!

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.