Used cars for sale near Des Plaines, IL

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

But a very nice Nissan Sentra from them I was looking around and found out that they have very good prices and the quality is good too so thank you Andrei for helping me out!

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

Very responsive. Very knowledgeable about the Tesla Model S Plaid. Friendly and great communications from the first phone call to the last.

I got my first piece of action in this beast and I’m about 6’7 taking this on the highway was a blast dealership was super respectful and helpful with the purchase

Great experience at Fortune Motor Group. Great communication throughout the entire process. They gave me a great deal and I’m extremely happy. Thank you!

2015 SXT plus V6 full leather interior absolutely love this car. Don’t let the V-6 fool you. This thing really runs out. My last car was a 2014 challenger hemi RT and this would’ve kept right up with it. Great car for the money. Cold air kit, and this eight speed transmission really made all the difference. Best 0 to 60 time 5.6 seconds.

Made the trip from Aurora for my 2018 Audi Q5. Eddie Baker really knows his stuff, and Adam went above and beyond walking me through the tech features. Smoothest buying experience I’ve had.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Seamless. Excellent service! beautiful vehicle for a fair price ! No pressure. Highly recommend this dealership! Yay!!😁

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I had an incredible experience working with Darcy de la Cruz, hands down the best sales rep I've encountered! She was extremely helpful throughout the process and made my first car purchase truly amazing. Her dedication and support helped me achieve my goal, and I couldn't be more grateful. Thank you, Darcy, for your outstanding service—you did an amazing job!

100% recommended. They got me done with bad credit. Affordable monthly payments too. Ask for Val

I have owned this car for almost 2 yrs & it’s been very reliable & comfortable especially on long trips I would definitely buy again very happy with it.

No pressure at all, pleasant, helpful buying experience and not rushed. Saam was super helpful and knowledgeable about the cars we viewed, and the test drive experience was great.

This is hands down the best car I have ever owned!! I've had it 11 years and my 2014 Honda Accord has never needed a repair. I have only ever had to do regular maintenance on it (battery, brake pads, tires, etc). What an incredible value at $22K!!! One feature that has been buggy is the infotainment/Bluetooth but I can live with it.

The salesperson was informative and friendly. I did not make a decision initially and came back.

When I was in the passenger seat, the ride was extremely smooth. Unlike the KIA Forte, the Elantra was the car for me when I wanted to buy my first car.

Very easy to deal with and there were no hassles at all. I would recommend this dealership

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

This dealer has a nice selection of used cars. They are part of a big dealer group and get trades from there other locations. They are reputable and the cars are nice. I would suggest checking them out. Great customer service, quick process, and nice cars.

Everyone was super welcoming, and the hospitality was great. Kurt is an amazing person to work with, I?ll always recommend him for any business.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Nice used luxury cars, no high pressure selling...Robbie I want to thank you for being a decent car salesman & going beyond in helping my husband with minor flaws, I will send traffic your way on Elston in Chicago

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

Had a wonderful experience buying by 2016 Mercedes AMG G63 from Chicago Motor Cars. Seraj “Raj”Abughoush was an amazing sales representative and cares for me start to finish. I was an out of town purchase and Raj walked the car with me twice, did a road test and even fixed an issue he saw with the windshield during our drive together. His manager was very great with his customer service and I will definitely be back to buy another car with Raj and the whole team at Chicago Motor Cars. Was an amazing experience!

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Plain and simple its a great s.u.v. , people notice this vehicle and I have had many good comments about it. Strangers have come up to me and asked if its a Bentley . Wow

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

An excellent vehicle for the bat s..t crazy fast urban interstates that are all cracked and busted that I commute daily - soaks up road imperfections very well - excellent visibility quality fit and finish . surprisingly well equipped - fantastic safety + features and my first car with turning headlights and water proof seats- cool machine all around. highly recommend.

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.