Used Ford Edge for Sale in Addison, TX

I purchased my new Toyota C-HR 2018 at Toyota of Dallas at the lowest price that I can find in DFW metroplex during last Memorial Day 5/28. The selections of all models at this dealer are so huge and the staffs are so friendly and knowledgeable. Although this was a very busy Memorial Day, they managed to complete my purchase in the shortest time that they can and so much quickier than I can expect. From saleperson to sale manager to finance manager, they are all truly professionals ! I strongly recommend this dealer. When you are in need for a new car, you should visit to believe it !

Love the power of the sport. Heated steering wheel is wonderful. Glad we speant the extra money for the sport. Smoother shifting than Edge sel. Like the fact the engine does not shut off. Fantastic sound system. Extremely happy with this car so far.

(I'm so happy with my purchase and want to share my experience so I'm posting this review on more than just Yelp...) I can go on about the purchase experience... how surprised I was to find myself (for a change) in a car dealership feeling happy and human... but that can be personal to me so I'll stick with the Facts: When I called and asked for Tony Ortega I was told that he's with a customer and that within 20 minutes I'll either get a call back from him or from another MB professional. Sure enough within a few minutes Tony calls back, finds me the "exact" package I've been searching for and at a price that worked for me after my trade in.... I was still a bit worried because the other 3 dealerships in my area also gave me great prices over the phone but when I got there it somehow became $3,000 to $6,000 more! Not with Tony, when he showed me the total price on paper I was surprised! No gimmicks! No "oh, that car just sold but we have".... he actually honored his word and even agreed to give me a bit more for my trade in! (He said he'll agree to that because I was sitting across him with my 4 month old daughter and she was too cute to resist... :-) ) I also want to acknowledge the rest of the team and the welcoming reception people. Top service! A true luxury experience! Thank you!!

I think it will be fun and reliable. I only have it for a week but I do like how works and looks good. All my friends really like it.

While in Plano for ASA GOLD NATIONALS softball tournament in July my tires and rims were stolen off my 2016 GMC SIERRA DENALI at the team hotel during the overnight hrs. After being awakened by Plano Police dept at 4:30 am , I googled nearest GMC dealerships Ewings was the closest spoke to a gentleman named Jim Bearden , explained my situation about being from Ohio and needing to be home by Monday he assured me he would take care of situation. He more than handled the situation. Had a tow truck enroute with spare tires and rims to tow back to dealership-located rims-kept me updated-sent courtesy car to pick me up when truck was finished-less than 12 hrs after theft occurred-didn't miss a single inning of my daughter's game that day. Can't thank Jim enough-it's difficult to find that kind of attention to detail and commitment to making things right these days !! Again THANK YOU JIM BEARDAN !!

Exceptionall so far comfort ,driving gas mileage roomy ,looks seems to be and all around nice vehicle would purchase again. First experience with a ford dealership in a long time and experience was really good.

What a great time I had with the purchase of my 2018 Highlander XLE from this dealership. My current SUV only had two rows, and was on a lease from another dealership. As a busy grandparent helping out my daughters, I really needed to consider a vehicle with three rows as well as easier install of car seats! In December 2017, I started my 'research/test drives' focusing on three different vehicles and dealerships that met my criteria within the Dallas area. Of this process, working with Sama Hawileh at Toyota of Plano proved to be the most professional and best in customer service. I started with an on-line request for a test drive and was 'assigned' to Sama. From the very beginning, she LISTENED to what I needed in my next vehicle as well as my budget. Though there were great end of the year deals, I was not ready to finalize my decision. However, she helped me review the Highlander XLE features, pricing (vs other Highlander models) and provided a test drive. There was no hard sell or repeated phone calls/emails after this visit. So when I saw the January 2018 promotion for 0% financing for the Highlander, I immediately scheduled an appointment with Sama. She facilitated this car purchase seamlessly with a minimum of standing around "waiting" for a purchase price to final paperwork with the Finance Manager. Throughout this process and hands-on instructions regarding my Highlander features, she was well informed and extremely helpful. I have purchased and/or leased numerous vehicles over the past 40 years, and I can't say enough about my sales consultant, Sama Hawileh. Further, my sincere thanks and appreciation to this dealership's entire Toyota team that made my new car purchase informative and hassle free.

This vehicle is quite an up grade for us . Veru pleased so far. Drives like a car and rides extremely nice. Has all the bells and whistles we were asking for.

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

We purchased our SRX in Florida and drove to Texas 4/6/2016. On our way the service engine light came on and at our arrival in Dallas called Crest for service. At 9am. 4/7, I took our car to Crest and received the best service experience, coordinated by Paul Zugelder. Not only was the engine problem corrected, but an oil filter leak was found and corrected. I have tried to give this positive customer feedback directly to Cadillac, but my survey will not complete. I would rate Crest a 10+ and Paul Zugelder a 20+for our experience.

Fast and friendly service, Cody is the one who always helps me. Even though it was Saturday my car was finished quickly.

At Cowboy Toyota Scott Henderson and Roger Lopez worked together to guide me to my first new car in 14 years. At every step they supported each other, whichever was available by phone or free for a test drive. The result was that I was able to select a model, test several, decide on, and purchase the right vehicle within 24 hours. They listened closely and heard what I said. Not for a moment did I feel any pressure, only enthusiasm and a wish for me to be happy with my choice. I test-drove RAV-4s Thursday afternoon and by Friday at the same time had arrived at a fair price for the one I wanted. The purchase process was efficient and transparent. Scott was especially good at fielding technical and complex questions about options and features, He took me on three test drives and my husband and me on a fourth. His patience was crucial to our really feeling right about our decision. Between Thursday and Friday Roger set up our trade-in so that the process was quick. Brent Saulters, finance manager, made price negotiations through Scott with flexibility at several stages. Finally the vehicle, a low-mileage 2017 RAV-4 that had been a dealership loaner, was a total surprise. After driving Volvos for 36 years I was prepared for a less lively ride with a Toyota (though our family own and adore two Tacomas). T However, the RAV-4 XLE is agile, accelerates well, and feels supremely comfortable and roomy. iI we had not already known Cowboy Toyota from bringing our truck to Cowboy???s Service department, we would have missed a great buying experience. I would not go to any other dealer in Texas, and wherever I go, I will be sure to return to Cowboy for Service and any further buying needs. Thank you Scott, Roger, and Shelley!

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer service, with which I was quite pleased. This time, I got a transmission module replaced (still under warranty), oil change, and a new battery. The only complaint I have is that I think I may have received a 26-point inspection instead of a 27-point inspection, because just a few days after having my car returned to me, my low tire pressure warning went off inside my car. I put air in my tires for free at a Quik Stop, so it wasn't a big deal, but I think that was supposed to happen while my car was at Bill Utter Ford. But hey, everybody slips up sometimes. I'm happy I haven't had any major problems with my car thus far, and I make sure to keep it well maintained.

The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.

The dealership has call and left personal and private number to call back.I really hope I can get the financial help I need to purchase this vehicle. The staff has been outstanding,the reception was very professional. If car is anything like the staff I will be bless.

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.