Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
The folks at Subaru of Little Rock bend over backwards to take care of me. I got a great deal on a new Subaru, I get a courtesy car if work is going to take awhile, and I get treated like I'm their Mom. Best car ever + most competent and nicest people ever.
Service was done fast and friendly. Thank you I had to replace my bmw emblem last month and it came off in the wash bay. I had to go find it myself. I priced replacement of them emblem in parts department and it was over 5 times marked up from eBay. I was told it was a different part but upon inspection of both, it was the same. I left with leaving the impression that the person I spoke with was correct about it being a different kind of part. Some times simple things make no difference and the feeling of being superior matter more to some than others. Just a note. Antwon was not responsible for any of this. He was super and made me feel like I should have stayed speaking with him instead of pointing out the emblem as missing to the most available person in service once I noticed the problem.
This was the easiest car buying experience in my life. I live in Beebe, and work in Little Rock, so we did everything by text and email. Alexis was great to work with, they had me approved for financing, but I ended up getting a better rate through USAA, so I was pre approved. It might have taken an hour total to do the paperwork, and the only reason it took an hour is because I didnt have the paperwork faxed there before I got there.
I got a great price on the car and they worked my deal to make sure I could get a loan. I was upside down ont my trade, and they took a hit on their asking price to make the deal work. Alexis was easy to work with, and did a great job of making it all come together.
I will buy all of my cars through them from now on.
This was the best experiece i have ever had PERIOD buying anything in my life! Alexis was so nice up front about all details! I will defenitly do all of my future car buying here at smart ford with Alexis Guyse!!!!!!!!!!! And anybody i know i will defenitly refere them to alexis at smart ford my favorite car sellswoman!!!!! Thanks
I bought my used Ford Edge in another town. I brought it in to Riser Ford for an oil change/service. I expected a lot of upselling of other products/services while my car was being serviced. I didn't get that at all. The service department did explain what I needed and what they recommended but were careful to stay in my budget. I only want my car serviced at a place I trust. I'm definitely going back!
Love my Tillery! I have always been treated well by every level of employee. Good people make a good business and make it easy to know where my next vehicle will come from. Mr Tillery always seems to take a personal interest in the business and is easy to reach and talk with.
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