Used Ford Expedition for sale near Dallas, TX

The customer service, the compassion and understanding were truly great. Suzanne and Jason were incredibly kind, very responsive and explanatory and provided us with all around amazing service. We were contacted quickly after our online inquiry and Suzanne was happy to help us answer all the questions we had. We are out of state and the process in which the paperwork and transport of the vehicles were done was flawless. We thank you all for your expertise and kindness. We will be back when the time comes and will most certainly refer all who are in the market to your dealership.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Wonderful Customer Service. Went in for Service in Feb. 2026 and Zach Rusk was Great. Friendly, Helpful and Knowledgeable.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Adrian is a very dedicated, friendly and professional salesman. I enjoyed working with him and found his dedication to his customers excellent.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Jacob Blau with Five Star Chevrolet gave me an amazing experience when delivering my Corvette two hours away. no other dealer would do that for me.

We always receive excellent service at AutoNation Ford Arlington, from the purchase to service and parts. From Ricky in Sales to Jamie, our Service Writer, to Mark in the Parts Department, they treat us like family and we will always be repeat customers there.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

The Best Used Car Buying Experience I’ve Ever Had I went in on a Saturday to purchase a car for my son, and from the moment I walked in, the experience was top-notch. I was fortunate to be helped by Haley, and I truly cannot say enough good things about her. She provided the best customer service I’ve ever received at a car lot—professional, knowledgeable, and genuinely caring. She is a true asset to the company and honestly deserves to be paid well. She's the reason I stopped shopping around and knew this was the right dealership for us. Although I came in during the afternoon and ended up staying late, not once did I feel rushed. Every staff member I interacted with—Haley, Steve, and the team in the business office—was kind, patient, and thorough. They followed through on everything they promised, which gave me full confidence in the purchase. I’m super happy with the entire experience and would highly recommend this dealership to anyone looking for a quality used car and outstanding customer service

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Great service. Nice waiting area. Timely service. Would recommend to friends & family. Overall good experience.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

Chance was amazing! I got more on my truck than I thought I would and got the exact vehicle I wanted!

Daniel Nunez, Sam B(sales manager) and Moe in finance all did an outstanding job. This company always striving to do the best they can!

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

My experience was spectacular! Chris exceeded all the expectations I had in my mind. He communicated with me every step of the way and got the deal done promptly and quickly.. I’ll most definitely be doing business with them again. Thanks for everything!!!

Matt was absolutely AMAZING! Bought offline all the way from SC.. I couldn’t be more pleased with their service and my vehicle.. I would give them 10 stars if I could!!! FANTASTIC EXPERIENCE from start to finish

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

We are so impressed on how we were treated and the amount of kindness that exists at Grubbs Volvo. We are usually BMW & Mercedes drivers and have been with a neighboring dealership for over 12 years. We didn't believe that we could ever make the switch, so glad we did. Its been. 6 months since our purchase and we are still in contact with our Sales Rep, we have also had a chance to visit with Service and we are still over the top impressed. Thank you Grubbs for making us part of your family. I have sent multiple messages to throughout my office about visiting your store for their next purchase. I want my staff to get the same experience we have had the privilege of receiving.

Was best Experience at a car dealership I have had in buying vehicles for 52 years. Carlos Paez our Sales Consultant was friendly,courteous,professional,and took care of our driving needs.

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

The buying process was pretty good the make ready part needed some work, we had to wait way to long

The customer service was great and the mechanic worked on my car quickly. I was leaving Dallas in a couple days of dropping it off and they made sure it was done before I left

Although I have not purchased a vehicle from this establishment; (yet) I still want to highlight my experience. From the get go, I worked with Jennifer. She was amazing!!! I asked a lot of her with pictures and such, as I live in CT! She got back to me promptly and courteously. Always following up with me to assure I received them. Thanks Jennifer!!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Fantastic experience at International Auto Sales in Garland, TX! From start to finish, the team was professional, honest, and incredibly helpful. The GM and Finance Manager made the entire car-buying process smooth and stress-free. Selection was top-notch, and the pricing was fair and transparent. I felt valued as a customer and never pressured. If you're looking for quality cars and five-star service, this is the place to go. Highly recommended!