Used Ford Expedition for sale near Frederick, MD

My husband and I purchased a vehicle from this dealership and it was a great experience. Our salesperson Jeff was very knowledgeable and helpful, and our finance POC Sarah was wonderful also. The overall process was very smooth and we would definitely give them our business again.

First, Bernadette Passarerallo at Buchanan Kia is who and where to go for your next car purchase. She made sure everything was right, went smoothly and I was happy with everything before I left the lot. Service I wasn't able to have my car serviced at Westminster because my work location chanced to Hagerstown. I tried to have it serviced at the Hagarstown Kia. Hagarstown Kia acted like I was putting me out and I wasn't able to schedule anything. So I had to go across the street to Nissan where I used to get my car service done, they got me right in.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Great service as usual. Friendly, knowledgeable service representatives. Very helpful give me detailed information on any questions that I ask. I will go back.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

The way car buying should be!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I have and will continue to refer clients. There are no pressure tricks and staff are quite courteous. Selection was what I needed, and they had selection.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Outstanding in customer service, very knowledgeable they go out of there way to make sure you're satisfied. I can't be more happier with my purchase. Tyler was a Awesome salesman. We can't thank him enough. My next purchase will be from hagerstown Ford, Welcome to Ford County.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

They did a great job. I recommend them for any future service. Thank You very much.

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

An Absolute tremendous job by Cobey. really knows his product. Jamie the sales manager was just as impressive. I would recommend to everyone I know.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

WONDERFUL EXPERIENCE WITH SALES AND TRADE-IN TRANSACTIONS AT MARTINSBURG KENT PARSONS FORD!!

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

Just finalized the second purchase with them. The previous truck went for nearly 200,000 miles. They care about the quality of their vehicles and the satisfaction of customers. Great buy!

This truck is comfortable, powerful & roomy. The third row can actually sit three adults with reasonable comfort. The Eco-boost V6 has plenty of power. Sufficient room behind 3rd row for cargo. Tahoe 3rd row is great if you like sitting with your knees by your ears. First Ford I’ve bought in 38 years since my 73 Mustang. If you get one make sure you get the Sync 3 radio.

In October 2020 I purchased my 2020 Ford Explorer ST at Koons Sterling Ford and have loved every minute of driving it. I've had it in for regular maintenance and recalls at the dealership but just recently on September 26, 2025, I had my best experience when I brought my Explorer in for a new battery. I had the pleasure of having Bradley Cadenas as my service rep and was very impressed with his professionalism and his outstanding product knowledge regarding my Ford Explorer. I wasn't aware of the FordPass reward points I had accumulated, and Bradley was very helpful in helping me manage these and applying them towards the cost of the new battery and related service work. I felt like I got the "red carpet" treatment and look forward to working with Bradley in the future--he is a credit to the dealership and particularly to the service department. Keep up the good work!

The service advisor was professional, he explained all that was needed. He offered advice on future services and explained how do a couple DIY items. Overall very satisfied.

Andrew Thomas was very helpful, personable, genuine and passionate about his work. He answered every question, was knowledgeable in the differences between our current Ram 1500 Bighorn and the 2023 Ram 1500 Big Horn we were looking to purchase. Loved that Len Stoler had such a great selection of trucks versus other dealerships in our area. The dealership was beyond fair and reasonable when it came to our trade. Nancy Wilkes really searched for the best financing deal out there. The entire experience was such a pleasure. We will definitely be back the next time we are in a market for a Truck!! Jesse and Carrie

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT