Used Ford Expedition for sale near Frederick, MD

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Great experience from beginning to end. My first point of contact was over phone with Rick. He knew exactly what I was looking for and reached out when a vehicle matching my description got delivered. I immediately headed to the dealership and loved what I saw, but had to talk it over with family. After have had gone to other dealerships, I decided that no one could match Buchanan's prices or customer service. Dealing with Tom, the GSM, to make sure we were financed quickly and properly was easy and nothing like I have ever experienced at another dealership. Everyone here was great and made car buying a wonderful process! Will definitely be recommending Buchanan Kia to all my friends and family and we will be back if we need another car in the future! Thanks for the amazing customer care and service!!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Regular service and recall item. They always finish quickly, are fairly priced and are friendly.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Great experience purchasing my truck. They had a lot of options to chose from and the salesman took me on ride after ride to make sure I got what I wanted. Sales department handled the paperwork quick and got me off where I needed to be. Convenient location with great parking. Friendly staff. Highly recommend to anyone looking for a new vehicle.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

I received a very pleasant and informative experience that helped me in my decision making choice for a used vehicle. When my credit is in better shape I will check back with them to see if they have a vehicle of my liking.

This truck is comfortable, powerful & roomy. The third row can actually sit three adults with reasonable comfort. The Eco-boost V6 has plenty of power. Sufficient room behind 3rd row for cargo. Tahoe 3rd row is great if you like sitting with your knees by your ears. First Ford I’ve bought in 38 years since my 73 Mustang. If you get one make sure you get the Sync 3 radio.

I just purchased another truck and couldn't be more pleased with everyone involved. Very courteous and professional about the process. Would definitely recommend Century to family and friends. Thanks

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I wanted to let anyone looking to buy a vechicle , talk to Tyler Woods . We purchased a truck a few weeks ago and Tyler was very nice and professional. Made our buying process so easy . He worked with Robert and I to get the best deal possible . Even after 4 weeks and me having questions , Tyler has gotten back with me with questions that I had . He was a pleasure to talk to and Hagerstown Ford should be proud to have him as a sales consultant. When I need a vechicle in the future , Tyler definitely will be the person I want to see . THANK YOU TYLER for all your help .

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Kacey B is a fantastic Service Rep !!…No!, the BEST Service rep of my 48 years of buying GM automobiles, and One of the main reasons we like Koons! Parts Dept. and Frank also great to deal with!! And when I need both- fantastic team !! Service is always timely, job is done correctly. Nothing but kudos for this team !! A+

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I recieved EXCELLENT service from Mike Furman!!! He was honest and didn't even take a deposit until he had the allocation and ordered my 2026 Corvette Z06. He set me up with courtesy delivery in Colorado and made everything as easy as possible for me. His sales managers Bobby Linthicum, and Jason Witte were also helpful and available to answer all my questions every step of the way. Wyman Chow was exceptional as well coordinating the signing via FedEx and setting me up with my extended service warranties and making my purchase via wire. Criswell has an exceptional team and I will definitely refer you to anyone looking to purchase a corvette!!!

This is hand down the best dealership experience I have ever had. Diane, Tony, and Derrell were the A-team. They were friendly, patient, did not pressure you in any way, worked with me, annd... they actually seemed give a crap about me. I left with a big smile.

Had service performed on EQS and as always, exceptional service dept staff. Honest and professional treatment - my service advisor, Alex, is trustworthy and I can rely on his expertise.

In October 2020 I purchased my 2020 Ford Explorer ST at Koons Sterling Ford and have loved every minute of driving it. I've had it in for regular maintenance and recalls at the dealership but just recently on September 26, 2025, I had my best experience when I brought my Explorer in for a new battery. I had the pleasure of having Bradley Cadenas as my service rep and was very impressed with his professionalism and his outstanding product knowledge regarding my Ford Explorer. I wasn't aware of the FordPass reward points I had accumulated, and Bradley was very helpful in helping me manage these and applying them towards the cost of the new battery and related service work. I felt like I got the "red carpet" treatment and look forward to working with Bradley in the future--he is a credit to the dealership and particularly to the service department. Keep up the good work!

Waiting room was clean service. Tinder was fantastic and mechanical work was done proper tim

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

I purchased 2021 Kia forte for my son. I enjoyed the process and received good customer sale experience.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!