Paul Sarandos, the service director is Oustanding
November 5, 2018
Currently working with Paul Sarandos for some repairs on my vehicle. It has been a very stressful time and there have been a few mistakes made by both Al Packer's team and another Ford dealership. However, Paul Sarandos has continued to show the utmost professionalism and assistance with regard to fixing my car. Paul listens to his customers and strives to do whatever is possible for 100% customer satisfaction.
Thank you Paul and thank you Al Packer's White Marsh Ford for your assistance.