Used 2023 Ford Explorer for sale near Gilberts, IL

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

We have bought our cars from Wickstrom for years (Leasing, and used cars)and have had great experiences. Jared has always been our sales go to guy as his knowledge with the cars is excellent. Honestly, the whole staff is great-if your thinking of buying a car you should do it!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Bought a 2025 Ford f150 XLT Chris the salesperson was great to work with. He helped me out through the whole deal and guided me through the whole process. Fantastic! Explain all the accessories of the truck and how to operate it. Great place to buy your next Ford truck or car or SUV. Ask for Chris.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

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I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

Service team thorough and helpful. Efficient check in and updates provided throughout the service. Nice to be able to select the service person when setting the appointment.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

Service Department is top notch. Techs do great work. Happy to have them around. Keep up the good work!

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Great experience! Minimal hassle with price. The salesman was awesome! The vehicle I bought was in an excellent condition.

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.

Great people to work with. Got my truck for a great price, got a charitable amount for my trade in, and never felt pressured at all about anything. Everyone went out of their way to make the process as painless as possible.

All the financial numbers where accurate and the staff was honest at the end of signing the paperwork When I came next day to sign the paperwork I was surprised that finance staff had even better interest rate than day before that we verbally agreed

I purchased a Ford Transit van with Woody and Wickstrom Ford. My experience was 1st class. I own my own appliance sales and repair company and have bought several vans in the past. Woody and Wickstrom were the most professional, and most accommodating dealership I have dealt with. I will be recommending them to ALL my contacts!!!

We’ve been going to AH Ford for years and multiple cars. The sales and service teams are exceptional. The new truck service center has been great for my F150 scheduled services.

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.