Russell welcomed me, listened to my needs, and had me out in just over 5 minutes. Oil filter, air cabin filters, windshield wipers and a car wash. Didn’t have an appointment. Will make sure to do that next time.
I was in neighborhood. Stopped by for advice on my tire wear, ordering new tires.
Took care of state inspection and routine service, while I waited.
I consistently get outstanding service, friendly, reliable, courteous advice from North Central Ford and Jim Ayo
One of the easiest car buying experiences I have had. I went in around 230 and walked out that evening with a brand new car. Al was a delight to deal with and very knowledgeable. I even received a phone call days later to check on my car and myself. Cannot recommend them enough!
There was confusion on my part regarding the extended service contracts that I had purchased along with my new Ford Escape. Suzanne did a wonderful job of solving the problem for me and I am now happy with my purchase. There is no way to delete or edit my previous review dated 6/30/18 and it somehow got put in twice. Sorry about that.
I had a great experience today with this dealership. I submitted an online request for information yesterday afternoon and within 5 minutes I got a call back from the sales manager. They collected personal info and within 30 min I had a quote in my hands. Went to the dealership next day to close the deal and was greatly surprised on how efficient the process was. Mr Randy Orsburn in sales was super professional and made the process so easy and fast. Kudos to the insurance and finance team as well.
I pulled into the car lot expecting a slew of salesman on the attack. Did not happen. I got out of the car, was approached by Terrance Harkey who kindly offered to help me and stayed close by throughout the purchase. I have had several bad experiences with car salespeople throughout the years. Terrance gave me confidence in car salesmen again. Terrance is a high quality professional. Sensitive, informed, knowledgable, caring and respectful. Greg Lusk and Joe Rodela were kind and easy to work with. Greg did a lot of work with the numbers to ensure I got the car I wanted. There was no yelling or screaming between sales and finance. The staff looked and conducted themselves as professionals. There is a nice little coffee shop onsite with free coffee lattes while you wait. This was the most positive car buying experience ever. If you get a salesperson that does not meet your needs, please stop the process, and ask for Terrance Harkey. You will not be disappointed.
For anyone looking for a great Service Advisor that will ensure you and your vehicle are taken care of, I highly recommend Jason Ashcroft at Prestige Ford in Garland.
Was recently out of town and had to take my Ford Edge into another dealership for repairs. Jason stayed in constant contact with both me and the Service Advisor at the Irving location and ensured I was taken care of - even while he was on vacation. I will always request Jason Ashcroft when having my Edge in for service or repairs at Prestige Ford in Garland!
From the moment I walked into Mac Haik until the job was complete and I walked out a very satisfied customer. Thank you Mac Haik for helping me get back on the road. The person who helped me was very knowledgeable and courteous. Merry Christmas 🎄🎁
I went a few times to get a sensor fixed and each time they told me they were too busy. They said I would have to leave my truck for a couple of days because they were so backed up, so I did. My truck was ready that next day.
Bought a used Ferrari 458 Italia, mainly dealt with Shawn wa
by Doc.ferrari from DealerRater.com
November 6, 2018
Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know regarding car such as Navigatiin , year of manufacture label etcetera
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