Excellent service again this is the 19th vehicle i purchased from Danny Bledsoe @ waxahachieautoplex ,will never shop anywhere else thanks again waxahachieautoplex
2016 Ford Explorer Limited Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
Clayton Did and AMAZING JOB I highly recommend him
by Clarence farmer from Italy Texas
November 6, 2018
4.2 (76 reviews)
Clayton did an amazing job and did everything he could to get us into a new vehicle for the price I wanted. I HIGHLY recommend him.
2018 Ford Explorer Limited Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.
2017 Ford Explorer XLT Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
I cannot began to express how awesome my experience with Charles McCormick was. Charles worked desperately to help me locate my dream vehicle. I reside in Baton Rouge, Louisiana and Charles went above and beyond the call of duty to make this a reality. We called, texted, laughed and shouted together!! He is so loving caring and personal. When I arrived to pickup my vehicle everything was ready and waiting for me. I gave him the biggest hug ever!! Driversselect is awesome!! Could not find a deal like this anywhere😳!! Wow!! Will share with Louisiana😜
2018 Ford Explorer XLT Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
Excellent Acura dealer - I wouldn't lease/buy anywhere else
by EAcuraOwner from DealerRater.com
December 3, 2018
4.7 (1325 reviews)
Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017
2017 Ford Explorer XLT Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
Efrain was amazing! He made sure all my questions were answered and that I left satisfied. I'm so happy I went with WestWay Ford and even happier that Efrain was my salesman he wasn't pushy or rude like other sales people I've dealt with. Efrain made sure I left with the car that best fitted my lifestyle and that worked for me financially. I highly recommend you come visit Efrain he'll make sure your buying experience is a great one!
2017 Ford Explorer Limited Review
Great vehicle
by TJ from Central, VA
March 18, 2019
5
I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.
I purchased my new Toyota C-HR 2018 at Toyota of Dallas at the lowest price that I can find in DFW metroplex during last Memorial Day 5/28. The selections of all models at this dealer are so huge and the staffs are so friendly and knowledgeable. Although this was a very busy Memorial Day, they managed to complete my purchase in the shortest time that they can and so much quickier than I can expect. From saleperson to sale manager to finance manager, they are all truly professionals ! I strongly recommend this dealer. When you are in need for a new car, you should visit to believe it !
2018 Ford Explorer Limited Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
I am are a loyal Toyata customer so once I decided my new car would be a 2017 RAV4, I contacted serveral Toyota dealers in DFW online...giving them my simple list: color preference, trim package and a couple of optional items. I let them know I would be makng the purchase within a couple of days, cash pay, very simple and the best price would get my business. Doug Johnson went above and beyond...he responsed quickly not only with the best price but a short video of the interior and exterior of the exact RAV4 I would end up purchasing just two days later. I set up a time to make tmy purchase on the Friday of Memorial Day weekend so the dealership was very busy. Doug greeted me and had all the paperwork possible prepared ahead of time; he was professional and courteous. Doug made sure to answer any questions I had, made sure I had everything I needed and expected. So, I was in and out in no time This was the best buying experience I have had with a Toyota Dealership. I would most definately recommend Doug Johnson with Toyota of Dallas to family and friends. Love my new car :)
2017 Ford Explorer XLT Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
I contacted 10 different Ford dealerships online on November 9. I told all of them what vehicle I wanted (2019 Ford Fusion SE) so that I could compare apples to apples. My intention was to purchase by Thanksgiving (within 2 weeks). I asked all of the dealerships to provide me the window sticker and final drive-out price including TTL. I did not want to negotiate back and forth and waste hours of my life to save a few hundred dollars. I wanted to work with the dealership that gave me the best deal from the beginning. Jared with 5-Star Ford in Carrollton was great. He provided me the window sticker and price and went back and forth with me via email a few times to answer a few questions I had. He never pressured me and was very professional throughout the transaction. 5-Star Ford came back with the lowest price and beat the next best price by approximately $1,000. Yesterday, I went to 5-Star Ford and spoke with Jared. I saw my car for the 1st time and within 45 minutes, I was driving home with my NEW Ford Fusion! I could not be happier with this transaction. It was very stress free. Jared provided all the information I needed and did not bombard me with emails or phone calls. I will definitely work with 5-Star Ford (and hopefully Jared) in the future whenever I am looking to purchase a new vehicle.
2019 Ford Explorer Limited Review
Proud new owner of a Ford Explorer
by Bill98038 from Maple Valley, WA
May 14, 2019
5
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
Having truck latch replace after being broken into
by Bill Abbott from Walls, MS
November 6, 2018
4.4 (366 reviews)
Anthony in service was great. You could tell he really enjoys his job. I was a little concerned when I first arrived. All the customer service reps were standing around talking while I wad standing there for several minutes waiting on someone to come out. Anthony was on the phone and seemed to be the only person working. The moment he hung up the phone he grabber his clipboard and came right out to me. He was extra apologetic for the wait. He was helpful and quick to get my questions answered and to get me the info I needed.
2018 Ford Explorer XLT Review
love my 2018 explorer
by Karen from Largo FL,
March 26, 2019
5
love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
Purchased 8/27/2018. This dealership is amazing! I've never bought a brand new car before and was a little leery of the process. I had visited 2 Honda dealerships on Saturday and was exhausted with the "haggling". Dori was my Sales Consultant. She was AMAZING! She was very friendly and knowledgeable about the car I purchased. They met my price point and color choice with no fuss, no muss. I will definitely buy my next new car here! If you are in the Dallas Ft. Worth area (or not, I live in Oklahoma) you need to stop in at North Richland Hills and see Dori or any of the sales staff. You will not be disappointed.
2018 Ford Explorer Limited Review
Great ride - Had computer failure - 10 day old
by Lieutendanbr from Dallas, TX
March 3, 2019
5
Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!
Tut was the ONLY person on a rainy day that was willing to help me find out some information on a 2017 F250 on the lot. Not a single sales guy (or the other finance guys he was near stepped up). His personality is very energetic and personable. He got my sense of humor and played along. If I HAD to go through Ford for financing, I have a feeling he would have made my experience the BEST I'd ever had. He was sad that I brought my own NFCU check and I was sad I didn't get to close with him (David was cool but not Tut cool). Eddie - Made my negotiations pretty painless and was quick to ensure I had first dibs on the truck I was considering; Only other thing I wish I'd gotten would have have gotten my Military appreciation or Ford Loyalty $$ on this deal. Jimmie - SYNC guru that even I stumped (LOL) Ezra - You were the one guy that I felt I could talk to about issues in the past, and you're going to be my "Go-to Guy" from now on!! If you have the pleasure of working with ANY of these guys, they will treat you right - tell them Slink sent you.
2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
It was time to look for a new vehicle to replace our aging 2007 Ford Edge. The old Ford had served us well. It ran as good as the day it cane off the lot. It just didn't have all the new electronics and safety features available in the 2018's. So being extremely happy with our last three Ford products , we didn't take long to decide that our next new vehicle would also be a Ford. After a little research we decided on a Ford Explorer. Easy choice. Next to locate a dealer who we could Trust! A dealer that would Sell us a car without forcing a bunch of Dealer Add-ons. WE live in Rowlett so we looked at a few local Ford dealers first, Most didn't have a car on the lot without a $1000 of worthless add-ons like nitrogen in the tires for $250 extra. So we expanded our search futher away , 55 miles away to be exact. That is where we found Five Star Ford, An Honest Dealership with reputation to match. My Wife was 1 step closer to having her dream car in the driveway.. Next I needed a salesperson to help guide us in our quest for that perfect Explorer. That Salesperson was Johnny Birdwell, he was extremely friendly and very Knowledgeable with almost 30 years in the Industry. Johnny reviewed all the different packages and options with us. With his help, We decided on Explorer Sport Edition. Five Star Ford had a huge inventory and Johnny knew where ever Explprer that fit our choices was parked. After Johnny showed us several different Explorers the wife knew exactly what she wanted down to the color of the Explorer emblems on the Car. She had her dream Ruby Red Explorer Sport with dual moon roof, black leather air conditioned seats with red trim, all the fancy new electronics and safety features, the exact exhaust flairs she wanted, the 360 cameras, crash avoidance with or without a rear center console picked out. The only problem was even with Five Star Ford of Richland Hills vast inventory no such Explorer was on their lot. That is when Johnny Birdwell went to work for us to find the "EXACT" Explorer Sport she dreamed of at another dealership in the Five Star Ford Family. Johnny had it ready for us to sign the paperwork the next business day but we could not make it since I was out of town for work. Johnny Birdwell even offered to drop the wife's Dream car off at our house. We thanked him for the offer but decided to picked it up the next weekend. And that my Friend is how Johnny Birdwell helped me make my Wife Happy!
2013 Ford Explorer Limited Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
John made my service experience very pleasing and w/o pain.
by Truck man from DealerRater.com
December 3, 2018
4.9 (7439 reviews)
I was fortunate to have John answer my telephone call. The battery in my 2012 F150 appeared to be on it's last leg. I was having difficulty in starting the engine. When I explained my dilemma to John he immediately provided a timeline for the battery testing and replacement. In addition, he assured me the price would be the amount he quoted w/o hidden costs. All went as expected, the invoice was the exact amount quoted and the work was very well done. Prior to talking w/John, I called Grapevine Ford and presented the same questions including a services price. Grapevine's price quote was alomost $60.00 higher for the same "Ford battery" size and warranty. Grapevine"s Services Representative was quick to point out that there would be additonal disposal fees and in-house charges. Odd that two Ford Dealerships in the same metro area priced the same product that differently. "Honesty" resides with John Maurice and Five Star Ford in N. Richland Hills. See John if you want a fair deal.....
2019 Ford Explorer sport Review
Great car buying experience
by oesjoy from Orange Park, FL
May 3, 2019
5
This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.
I purchased a 2016 Acura MDX from Tim Sechrest! This was the easiest automobile purchase I have experienced! The facility is nice/clean, employees are friendly/helpful, and the transaction was fast! We drove 4 hours to pick up the vehicle and finalize the paperwork - so very thankful for the speedy service. The Acura was spotless and had a full tank of gas! They know their cars, have an impressive inventory and again, easy to work with!
2018 Ford Explorer Limited Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
I sold cars in New York for 18 years, and i can't begin to tell u of the pleasurable experience that i had yesterday at "LONE STAR TOYOTA". No haggle at all. i asked Ivan what i wanted done, and he did it. He even added to my proposal.As for the salesman Thomas Matthew. He is an asset to the business. His consideration to my needs, his knowledge to the product made me so relaxed. I was a very successful car salesman, and Thomas reminded me of myself.I thank them both from the bottom of my heart. Thank You, Respectfully Yours, Michael De Tomasso
2017 Ford Explorer Limited Review
Great features, comfortable and reliable
by DavidMSN from Madison, WI
March 11, 2019
5
The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.
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