Tasca was great to work with. I visited back in September when they had a promotion going and Jen Robey was so patient with me. Unfortunately I did not find anything I was in love with so I did not buy anything but once I was ready to make a decision I went back 2 months later and Jen was just as kind and helpful as the prior visit. I ended up leasing another vehicle with them and left that day with it! Thanks again Tasca for yet another great vehicle!
Went in only knowing what make and model i wanted. I was only asked for what i wanted in the ford ecosport and a color. I walked away in 24 hours with what i wanted and more. Tasca has the best sales people and knowledgeable staff. I will always go here for serves and other cars as well.
Henry at the Emissons desk was very helpful to me. I am a Vietnam combat disabled vet and Henry saved me steps so I did not have to walk to his work station. He came to the customer lounge and gave me my print out and took my 20 $. Thanks Henry
I came for "the works" service. The job was done in a reasonable amount of time. The waiting area was attractive and comfortable. After the work was done, the service advisor explained the results of the inspection of the most important components.
Great customer service, went for emissions for my car which was super easy because they are linked in with the dmv and also decided to get an oil change while I was there. Everyone was super friendly and service was second to none I highly recommend Tasha ford to anyone and will be back myself in the future
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
From being greeted at the drive in writeup , getting written up & speaking with the advisor , talking with the service director ,Steve , and paying the bill everyone was polite ,professional & friendly - service was excellent on my car Thank you
Wow - what a great experience! Drove an Edge and MKZ No pressure. Leased the MKZ. Cathy Reed was the reason - Best salesperson ever, honest, fair, no hocus pocus. Gave me all the details and did not push me one way or the other. Then after all the papers were signed - thanks Manny - in under 45 minutes - Cathy gave me the instructional tour of my new car - she spent an hour going over EVERY detail and was patient while I learned everything this car has to offer me. Can't say enough about the experience. Love you guys - Thanks, loving my new car!!
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
Best dealer experience we have had in 40 years. Mike Talarico was helpful and a pleasure to deal with. Cindy B. , the finance manager, is a force of nature. It was surreal watching her speed and efficiency in arranging the registration transfer, title transfer and insurance transfer at 5:00 on a Saturday. I wish Shaker had stores in the Hartford area.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Michael Tavares did a fantastic job in helping me locate an F150. He was always courteous, professional, and very patient in dealing with me in my search process.
While this time I ended up finding a vehicle at another dealer that was geographically closer to me, I would not hesitate to recommend Michael to anyone in the area looking for a new vehicle. Next time that I am in the market, he is sure to be my first call.
David made our car buying service relatively painless. He walked us through everything and helped us buy our perfect car. They found us financing when other dealers couldn't...I highly suggest this dealership.
I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
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