Used Ford Explorer for Sale in East Hartford, CT

Went in to have my oil changed and a slow tire leak repaired on my 2005 Crown Vic (with 102000 miles on it); was able to get in right away. The technicians reported that the tire was bad (worn to the markers) so it had to be replaced, as did another one. Two others were OK. The battery was weak too (it was over 6 years old). I replaced the battery and checked tire prices and found that Tasca's prices for Michelin tires were very competitive so I had them replace the tires. They took me home while they did the work - I appreciate that courtesy. They installed the new tires, rotated two existing good tires, and aligned the car. Now I'm all safe and set for a planned trip. Everyone was very courteous and cared for me. And the cost was very reasonable too.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Stopped in around September of 2017 to look into a new truck. I met Jen who was very informative and helpful, but we determined this was not the right time to buy for me. Shopped around for a couple months, got some good offers, but I knew I wanted to work with Jen again. Went back to Tasca in the middle of May of 2018, and spoke with another sales person who just wanted to make a sale and took a very long time to meet my needs. This was my first time buying a new vehicle like this, and there was a clear difference in quality of service. A few weeks later I went back and asked to work with Jen, She walked me through the whole process of what I was looking for, not one ounce of sales pressure. Very laid back, very personable and understanding, and incredibly helpful. She even was able to nearly match a better offer I had from another dealer for the same truck, and I walked out with a nicer truck than offered before. She answered every question I had (and I had A LOT) with a straightforward, to-the-point answer. Absolutely wonderful experience working with Jen and I hope to do business with her in the future.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Gerry was awesome!! I drove an hour to come look at a car, but ended up with an even better deal - a 2006 Jeep Sport that is spectacular. He answered all of me and my mom's questions, (which were endless) and didn't push anything on me. Made a memorable experience here, and I will make sure to recommend to anyone I know who is looking for a car.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I purchased from Family Ford a new Fusion in 2012 and at that time they were an outstanding organization to deal with. Based on that experience, I returned to look for another vehicle; I was not disappointed. I intended to purchase/lease a new car but ended up replacing my 2007 Cadillac with a CPO 2014 Taurus (a beautiful car). Steve's patience and understanding through the whole process was refreshing. He suggested and went over several options with me and when he didn't know the answer to a question, he would get the answer. He was absolutely one of the best and easy going sales rep I've dealt with.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I had a 2014 Ford Focus with the clutch/transmission problem (3 replacements 2 under warranty 3rd paid for). I was pretty upset having to pay for a defective design that Ford cannot permanently fix. With negotiation I was able to trade in the car with 0% financing, dealership paying off the remaining 7, 800.00 as down payment on new 2018 KIA Forte and they even returned the 1,146.00 I had paid to get the third Fore Focus clutch fixed. Best yet my monthly payment remained the same and affordable. If you want to be treated fairly and with respect go to John Senek. My husband and I have bought all our cars at Columbia Ford for 25 years and John is our go to salesman. John really helped me through this negotiation and treated me with respect and fairness. He went to bat with the company leadership to see that I was treated fairly. I am now driving a new 2018 KIA Forte. John Senek is ethical, honest knowledgeable and fair. Buy your car from him! KB

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

I have my 2015 Kia serviced at Columbia Ford Kia and I gotta say, everything there is top of the line. I never mind taking time off of work to get stuff done for my car, because I can take advantage of the wonderful Thunderbird Cafe, free internet, free coffee and water, all the while knowing that the work that I???m having done is excellent. The service folks are professional and polite, everything is clean and everyone there seems to be enjoying their job. So what???s my gripe? It???s not really a gripe, more of a request. Every place in the entire compound has music playing. That???s fine (assuming you???re ok with Classic Rock), and the Cafe and Waiting Area layer on a couple of TV???s playing news stations on top of that. Ok, that???s more than I care for already. So, imagine my surprise when I go to the restroom and find that not only is there a TV playing (loudly) right above the sinks, but for some reason, some sort of stand up comedy schtick is being broadcast through the PA on top of the TV narrative. And I wish I could say this was a one-time occurrence, but it???s not, it???s the norm. I guess there are a lot of people who need to have some sort of electronic chatter on in the background, 24-7, but I???m not that person. I really, really love the quality of work I have done at Columbia Ford Kia, but I wish to god there was one place in the entire building that I didn???t have to be subjected to endless TV/Radio/???comedy??? chatter. Would be nice to have one quiet room. Otherwise GREAT!

bought this one to replace my old 2003 explorer 4 cyl turbo should be able to tow my bass boat ok drives smooth has good pickup

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

I think I wold have appreciated information about the newer F350 5.4 Triton relative to changes to the COP design which prohibit cross-firing of plugs due to pooled oil or water. I'll use a funnel when adding oil form now on, that's for sure. Thanks for the fast service. i look forward to the new service building.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

Your staff was highly knowledgeable and willing to listen to what I believed were my cars problems. I would also like to thank Jackie/Moose, and the mechanic who worked on my car, as they were also extremely courteous and very prompt. I also felt the pricing for parts/service was acceptable and that they were not trying to take advantage. One small improvement would be more comfortable seating in the service area as I waited 2 hours for my car to be serviced.

Great SUV inside and out! It exceeded my expectations, and I like it a lot better than the Lexus GX460 I just got rid of.

This is the second lease I have had with this dealership. This dealership has a unique option to their leasing in that property taxes are included with the monthly lease payment. You might be thinking that owing thousands on yearly property taxes on a vehicle will add hundreds to your monthly lease payments. Not so. What I learned with leasing is that the dealership gets a vast discount on property tax payments due to their sheer volume. Living in Waterbury and driving around in a newer vehicle would have had me paying a few thousand a year on property taxes. With leasing through this dealership I save hundreds on property taxes. I don't know of any place else that does this; If you're considering leasing and don't drive too many yearly miles, you will want to consider Family Ford leasing in Watertown (CT).

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Our company has bought several vehicles from Shakers and we will go back again. This time Bill Reed helped us out and everything went smoothly. We will continue to recommend Shakers to others.

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

I cannot believe the amazing service at Shaker Family Ford. I have had some financial struggles this year and the worst was a BMW (Big money waste!!!) I spent over $10,000 in repairs and was in upside down and then some. Everyday I was terrified something else would go... I am now driving a beautiful 2017 Escape Titanium! The salesperson, Blair, was awesome. He was understanding of my situation and helped find a solution. Manny in finance is a miracle working. Within 48 hours I drove away in my new baby! It would've taken less time except they're closed on Sundays....

This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.

I was looking for new/newer used cars priced moderately and felt like everywhere I looked online was out of my price range. Finally fell upon this place on Internet and could not get over their huge inventory of cars, some newer, that I actually liked! Did the usual dealership review and wow, negative feedbacks enough to make you want to avoid this place. But then I ran into a coworker who told me he bought 3 cars here without a problem. I went to look at car I picked off internet on Sunday and drove it home last night (4 days), couldn't be happier!!!

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

With just about 700 cars to choose from, no need to look elsewhere,(& they're expanding again soon)!!... 🖒ABWA helped me in a last minute situation where I had to purchase a reliable vehicle, immediately. We found so many GREAT cars to chose from & the rock bottom prices are wholesale, so unmatched for the quality. We found A Better Way Auto Wholesalers in Naugatuck, Ct to be a local 'town jem'!. Our salesman,Alex P., was awesome! He & the Entire team at ABWAuto is knowledgeable of their inventory, and offer sincere detail to personal attention in a fast pace, upbeat Wholesaler environment. The family friendly sales team reflect a style of flair that is characteristic of our friendly Naugautuck River Valley towns, and the Showroom attracts customers from all over New England.The staff is there to help the auto shopper from start to finish. Our salesman Alex P. and the dealership team stand by their word to honor and respect U.S. Armed Forces Veterans and Wounded Warriors. My husband is a recently wounded Veteran, recovering from injuries incurred overseas while working U.S. Diplomatic Security Detail. Alex, his desk-mate Anna, James in the business office, the ABWA Service team,and the salesroom welcomed us & compassionately worked with our special circumstances, typical to Veterans &wounded Vet stature, & they all worked hard to get our family in a safe and beautiful car!!. Highly recommended!! 5 out of 5 Stars 🌟🌟🌟🌟🌟to ABWAuto 5 Stars🌟🌟🌟🌟🌟to Alex P. in Sales. Thank you all!! Julie & Kevin B.

So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.

This was the first time there for service. I needed it done by a specifice time, and the dealership I had taken the car to for 8 years, since it was purchsed was not able to help me. As a first time customer, they were able to get my car in. Were able, after a thorough inspection, able to identify and fix the problem. In addition, because of the time involved they provided a loaner car. It was a newer version of my car, so it was easy for me to get in and out of. I was greeted immediately by the porter (I apologize for not remembering his name, but he was very helpful. Steve the advisor made me feel very comfortable. I hate going to dealerships, I always feel like I am going to be "sold" something I don't need. Tiffany in the loaner office was friendly and very helpful. It is also worth pointing out, that while they are in the midst of construction, every effor is made to make it easy for customers. Clearly identified parking, a drive up lane. And while the quarters are tight, they were orderly and functional. It was my first time there, and I will be back.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Hi my name is Pete and I own an welding and metal fabrication business with a mechanical crew that travels for our work. We have been purchasing our F-150's, F-250, F-450's and F-550's at Marcotte Ford for years. We have learned the hard way where best to purchase our vehicles. We have found that Marcotte Ford has the best service available in our area for the larger trucks and a great sales team making getting a new vehicle whether it is a large truck or smaller F-150's a more than pleasant experience. I am more that happy to recommend Marcotte Ford whenever anyone is looking for a new Ford vehicle. Peter Kirchner Dalton Ma.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.