Used Ford SUVs for sale near Dallas, TX

The service dept need to better serve the customer in the area of call backs. The service person never called back with updates. He was courteous.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Daniel Nunez, Sam B(sales manager) and Moe in finance all did an outstanding job. This company always striving to do the best they can!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Bryan was patient and very thorough through the whole process. He made us feel at ease and comfortable.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Sales man did a great job . Got us in out like I asked. I would recommend going there first.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

The dealership was inviting clean and peaceful The ladies room was very nice and too

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Joseph my service adviser had great customer service and made sure that my Vette was serviced properly and even made sure that my center console was rapaired

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Cody was amazing, thorough and efficient. He made this easy, seamless, and painless. He was patient.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

The mechanic was prompt and I am very pleased and satisfied with the services provided.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

My experience at Autonation FORD was absolutely wonderful, all thanks to Hillard ?Jay? Jones. From the warm check-in to a clear, no-surprise estimate, every part of the process was done with professionalism and genuine care. The use of authentic parts and prompt service kept my car looking spotless, and I appreciated the helpful summary after the service. The cozy lounge and Jay?s courteous follow-up made me feel truly appreciated. They treat their customers like family, and I highly recommend them!

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

From the time we walked on the lot to look at their luxury SUVs..we felt welcomed and our sales experience exceeded any other dealership. We ended up buying a 2025 QX80 Luxe Model..absolutely gorgeous car They went as far as bringing us the vehicle when we started the financing process. I can't say enough about the customer service. If you ever decide to buy a luxury vehicle please go to Crest Infinti..you will blown away with the service they provide.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Well, you know it's not going to be a good day when the check engine light comes on, but Clay Cooley Hyundai absolutely took care of our Santa Fe. My husband's 2019 Santa Fe was due for Service, but we let life get in the way and had not brought it in. When the check engine light came on, there was no choice. The service at Clay Cooley Hyundai was amazing! From the young lady who took my initial call, to Philip in service, it was as easy as one, two, three. Very quickly after I dropped our car off, I was given a list of the exact issues that needed to be addressed, along with others that could be deferred if I chose. It made it so easy as a car owner to be able to read the list, along with the pricing, so that I was able to know ahead of time what had to be done and what the bottom line in dollars would be. After I approved service repairs, Clay Cooley Hyundai quickly completed my list and had us on the road again in just a few days. Each service repair was fully explained so I could make appropriate choices for our vehicle. I highly recommend Clay Cooley Hyundai for their excellent service and customer care

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

I recently had the pleasure of working with Trey as my service advisor, and I cannot express enough how exceptional he was throughout the entire process. From the moment I arrived, Trey greeted me with a warm and friendly demeanor that immediately made me feel valued as a customer. Trey took the time to listen to my concerns and clearly communicated the service options available to me. His extensive knowledge and genuine passion for his work were evident, which gave me great confidence in his recommendations. He kept me informed every step of the way, providing updates on the progress and ensuring that all my questions were answered promptly. What truly sets Trey apart is his unwavering commitment to customer service. He goes above and beyond to ensure that every customer feels appreciated and understood. It's rare to find someone who not only gets the job done efficiently but also does so with such a positive attitude. Thanks to Trey, my experience was not just seamless but truly enjoyable. He exemplifies what great customer service should be, and I wholeheartedly recommend him to anyone looking for a service advisor who genuinely cares about their customers. Thank you, Trey, for your outstanding service!

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Went in for service today..had a concern and Pancee & Marvin made everything great!!! Thanks!!!

Excellent personnel. LIKE THE CONSTANT TEXT AND HOW MARY WE HELP!…LOVE YOUR WAYS OF KEEPING IN TOUCH WITH ME, THE CUSTOMER….. THANK YOU ALL!