So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
AWESOME experience-James Mata & Glenn are the best
by Ginger from Corona, CA
September 13, 2018
These guys are friendly, they work hard to make you the best deal possible and they really do take care of you. They know what they are doing here. I would recommend them to everyone looking for a car.
Go see James Mata and Glenn!
This was our 3rd Honda purchase and we are so happy! Everything about our experience was great! Matt Refaie was so knowledable and took his time when I was checking out explaining everything to me so I completely understood the new features. I tell all of our friends and family to go to Weir Honda!
Stuart Boggs was very friendly, pleasant, and polite with us throughout the process. We showed up just before closing time, and he stayed with us until the end to ensure that everything worked out. I really appreciate his positive attitude and his willingness to stay late, until close to 11pm, in order to close the deal.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
The first time we arrived at the dealership, my family and I met Jorge. He took us around to view different vehicles and explained the differences between the various models/packages. He was extremely helpful, friendly and patient with us during the process.
The next time we went back to the dealership we were assigned to Randy, because Jorge was out unfortunately due to a family emergency. We were welcomed immediately with a friendly smile and helpful attitude. My wife and I were walked through all the options available with an extremely transparent offering. There was absolutely zero pressure in making our decision and we felt very satisfied with our purchase of a new Outback in the color and options we wanted. Randy has a wonderfully positive attitude and exemplifies customer satisfaction with focused individual attention to the greatest importance.
Thanks again for an incredible buying experience to all staff at Subaru Orange Coast. We have already passed along contact information to our friends and family looking to replace their current vehicles. We are now proud owners of a Subaru and thrilled to be a part of the family. Subaru Orange Coast has undoubtedly shown us the Subaru Love Promise.
On Nov, 27, 2018 I went to Carson HONDA to have an oil change/maintenance there even though I first got my car from Downey. I approached Brooke Shelton & explained her my situation then she began checking my status in small comp. When she confirmed, she then input my info into comp inside the lobby then she gave me an estimate on when the service will be done. She's very professional, she's perfect for her job, excellent customer service!
Scott listened very carefully to my requirements and worked zealously to ensure that they would be met, above and beyond the usual limits of salesman/customer relations. For instance, he not only explained all the features of the car, and had me take a test ride, but had me drive it home to show me how my bike would fit into the trunk. I love my new Honda Clarity, and I don't think I would have purchased it without Scott's help.
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