I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
my experience at modesto Toyota was outstanding. we were promptly helped the process did take some time, but it only took that amount of time because the staff was doing everything they could to make sure we left happy and with what we wanted.
I came here to test drive a car and left with a brand new Santa Fe sport ultimate. My buying experience was very good, I came prepared and the dealership gave me a great deal I couldn't turned down. Moe was a great help.
You listed AMG GTR on Cars.com @ $138,xxx. I emailed that if the price were correct, I'd take it. Your man said no, it's only an AMG GT, not an R.
I emailed back "thanks, but Im seeking an R. Well, I got emails about all your Mercs available. Got one from sales mgr, another from original internet salesman. I'm guessing they're all generated automatically by a program.
But None of them fit my situation and None even mentioned an R. A little more attention-to-detail would have been appreciated and maybe left me feeling ok, not like I was bombarded by meaningless emails with no connection to my original question. I even emailed back thanking your man for his time, but that I was only interested in an R.
The emails continued. Im not odd, crazy or even too particular. I own five vehicles and I'm not a "lot lizard" or dreamer. I just appreciate efficient business and felt I should point out these communication mistakes to you. (I know I'd appreciate it if someone did this about my business.) Thanks.
I took my vehicle in for repairs everything was done correctly and good customer service .but only thing kind concerning me was that I asked for help to the advisor in the corner for help and his was rude to tell me wait for your advisor. That was no the answer I was looking for it and yea he was took busy texting. I m sorry that put a flaw to into the good service.
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