I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
This SUV is all we asked for.
by TLStenzel from Pemberton,MN
January 9, 2019
Our SUV gives us the option to use 3rd row sitting when needed or more cargo room. Love all the safety features this SUV has.
I was impressed with the sales people's desire to be transparent and give me as much information as quickly as possible. They had the extremely competitive rates and were willing to explain everything. No hidden fees! thank you it was a pleasure working with you even though I decided to buy the car closer to home.
by Debs37 from Marstons Mills, MA
November 6, 2018
It has the space of a SUV but the style and comfort of a car .. It has AWD which is key with the New England winters
It also has Bluetooth for both hands free and streaming
The dealership worked really hard at meeting my needs. Everyone was friendly, and overall made the experience an enjoyable process. I would recommend this dealership to anybody looking for a new or used car. Hanock did an excellent job.
by MC from San Marcos
November 7, 2018
It currently meets our family need . Comfortable for transporting children and sport equipment. Comfortable and fuel economical for long distance travel. Comfortable smooth ride.
I inquired about a car online. It had just came in so there was no pictures or information. Attila Immediately reached out and took the time to shoot a personal video of the car so I could have a virtual tour. We set an appointment the next day and his outstanding customer service didn't stop there. He let us take a test drive while he Worked out the numbers and evaluated my trade in. When you buy a Car usually you expect the price to keep going up, it in fact was the opposite in my experience. The price we originally expected actually ended up cheaper after they ran the final numbers. The fact they disclosed this and made the adjustment AFTER they knew I was willing to pay more was a very honorable thing. I complexity trust they put the customer first and never felt like they were trying to haggle or GET ME for the most they could. Overall it was Fast, trusting, and and great experience. I recommend going here for you next car!!!
Hyundai Elantra Review
by Shoffman8 from Millbury, OH
January 6, 2019
This car met all my needs. I found it to be a great first car! I liked that it had heated seats and found it to be reliable
From the moment you walk in to dealing with someone, it doesn???t feel like any ordinary dealer where a sales person jumps on you with hundreds of questions, it???s a great and welcoming atmosphere. Matt Sims worked with me for a new lease with the most professional and quick manner. I???ve had a few cars in my short lifetime and truly would recommend anyone to this dealer but to work solely with Matt! He went over and above to get me the best deal for my new Hyundai!
Dependable and Classy
by MommaLeisure from Maryland
August 9, 2018
A lot of perks for an affordable price. Lots of leg room and storage from front to back. GREAT warranty and a very classy looking vehicle. (Mine is white with black leather interior)
From the minute I stepped in the building I was welcomed by everyone. Attilla helped me find the perfect vehicle and also made sure I knew how to work all the features in the Tucson sport. The manager also introduced herself and let me know she was available anytime if I had any concerns or questions. Thank you Shortline team for all your help! Cheryl
Loving my new car
by Izzy5355 from Chatt
January 10, 2019
This car is exactly what I was looking for. I was looking a car that fuel efficient and get me to weee I needed to be.
Hanock was very friendly and helpful. He went out of his way to explain things, and find the right model that would give me everything I want, without spending too much. He's a very fun guy to deal with, not like most car salesmen. You can tell he cares about the customer, not just making a sale.
My favorite car
by Ajones from Lawton, Oklahoma
January 2, 2019
I test drove this car before making any final decisions. I completely fell in love with it and knew I had to have it. From the exterior design to the interior, it was everything that I was looking for. It drives smoothly, and the inside has a lot of space which is nice. I would definitely recommend this car to others. This is by far my favorite car that I have had.
Hanock was great! From my internet inquiry through the entire buying process ??? he answered all my questions, doubts and was able to guide me in the right path. The process was seamless and an amazing experience. The team knows the value of customer service and knows every detail about every car. This is a great team and I will definitely come back for my future purchase. Thanks for all your help!
very nice car
by RM from Valencia,CA
December 11, 2018
good family car . 3rd row has lots of leg room. Apple Car play is awesome and 360 car view very helpful for back up parking
I had a great experience with Shortline Mazda! I live in Loveland, which is a quite aways from Shortline. I had talked to Courtesy in Longmont, and Spradley Barr in Fort Collins, but felt they weren't helping me. Jake Fuller at Shortline was very helpful, and knowledgeable. I bought at Shortline since it was no nonsense, and they by far had the best price. It was well worth the travel distance. While I waited for my paperwork Zaki Abunada made me comfortable with the car and the features, which are substantial. He has always been available for any questions. I highly recommend Shortline.
Love it so far
by ericynot from Dallas, TX
January 9, 2019
I bought a 2015 black 3.8 Genesis with all available options packages less than a week ago. So far it's great. I do wish the rear seats could be folded down, but the biggest complaint I have is that there's no way to install a cargo net in the trunk that will corral bags of groceries, so I'm now having to transport groceries on the back seat floor to keep them from falling over. That complaint aside, I like its acceleration, stability, comfort, features (maybe someday I'll get them all figured out -- there are many), sound system (17 speaker Lexicon), and pretty much everything else about it. And for the money I paid, I don't think I could have gotten a better deal on any other car.
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
car very comfortable and reliable.
by AndersonMatos from Windermere/FL
January 8, 2019
car very comfortable and reliable, good response on the road, comfort, spacious, desing bold, economical for a 6 cylinder motorcycles, easy and intuitive command, good car for all occasions.
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
Roomy, comfortable and quiet. Excellent visibility plus side mirror warnings. Excellent response in steering and acceleration. Very good interior dash and steering wheel controls. This is my fourth Hyundai and it won't be the last.
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
I have purchased 1 vehicle and leased 4 others at Mike Shaw Subaru and they have made it easy every time! I won't go anywhere else!
Great used car
by BobT from Lakeland, FL
December 19, 2018
I have owned a 2004 Hyundai Sonata for the past 5+ years. So, when I decided to purchase another car, the Sonata made sense. This 2016 version has a great look, excellent gas mileage, a ton of interior room, and all the bells-and-whistles.
I went to "just look" at some Minis and ended up so impressed with the vehicles and how I was treated that I ended up buying one.
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
I worked in the automotive business for 15 years, I know good service when I see it. Top notch. Work is done when they say it will be.
Run and hide from it.
by Brent from Grandview,MB
January 10, 2019
Engines recall-material left in engine during the build. Hyundai and their dealers are no help to you. Stay away from hyundai. Did not get any straight answers about the problems. Called customer help line and was on hold for 45 minutes and i gave up.
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
Fun for the price
by A from parma
November 27, 2018
This 3 door hatch is a fun little turbo car, though the handling doesn't match up against other hatches such as the GTI you can pick up a veloster rally for a couple thousand less
I bought my dream car from Bob Marnick with Mike Ward Infiniti and it was the best buying experience i have ever had. I inquired via internet, received a very nice and highly informative email just like I asked for. When I had additional questions, Bob called me on his day off and gladly answered my questions and arranged a test drive. Final trade-in/purchase was a piece of cake with only a brief discussion to find a very fair agreement. I have never had a buying experience this good. Thanks!
An exceptionally beautiful vehicle!
by Alfred S. from Elgin, IL
July 12, 2018
Beautiful looking car, purchased at a great price. Excellent value. A well equipped, luxury sports sedan. Exceptional features, including an amazing (14-speaker) Infinity audio system.
i do not know or care to learn about cars. Therefore, I go to McCaddons. Jon Berry has been pro-active in caring for my car, with full knowledge that I do not know abut cars. He makes recommendations in a language I can understand and then does the needed work. Better yet he does not recommend unneeded work. I will continue to trust the personnel and service.
This is my 3rd Santa Fe and is the best one yet.
by Janice D. from San Antonio, TX
January 3, 2019
This vehicle meets all my needs, love everything about it, so much so, I’m keeping it until I die or it dies, whichever comes, whichever comes first. I hope it’s the latter. 😀
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