I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
Just bought but has been perfect for my needs
by K from Xenia oh
October 5, 2018
This vehicle has met all my needs so far have only had it a few moths. At first I didn't want all the extras but am actually glad I have e them now
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
My third and best Hyundai
by hyundai fan from Toronto
December 11, 2018
I previously drove the 2006 Tucson and it gave me years of reliable service. The 2017 Tucson is a vastly improved model, with a much smoother ride and features like Bluetooth, charge ports for electronics, options for multiple radio stations and a one-touch system to raise and lower the back seats. The cargo space is much better and more spacious, although the overall dimensions of the car are roughly the same. I can put a piece of plywood in the back deck or comfortably transport five adults. I can split the seats and pack my skis and still have lots of room in the back seat.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
by Margaret from Lady lake, fl
October 19, 2018
This car is exactly what I was looking for, its practically brand new, it has all the space I need, it has the back up cam and sensors that I really do need,
Staff was friendly and explained everything upfront. No negative issues or experiences. Everything worked out great!
by Dawn Bradley from Forrest,IL
January 4, 2019
We had been looking for an SUV that we could just slide in and out without much effort. We have had multiple joint replacements and it's not easy getting in and out of something low or high. This Tuscon is great for us! My husband researched a lot of SUV's on the market. Price, headroom, looks, safety, and the excellence ratings for the dealership are what sold us.
Dave worked really hard for me to get this deal made. With issues from everything from my age to insurance he helped my first buying experience a great one. I will definitely recommend him to friends and family and would love to buy another car from him the next time I'm looking for one.
I would like to buy this car for next one.
by Wonsang Yu from Sayreville nj
August 25, 2018
This car has everything what I need. I would like to introduce to friends and members of our family. And I will see them big smile after my suggested for sure.
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
Not only did they go above and beyond in all measures to make sure I was satisfied with the car, but you can tell they actually care about you and aren???t just trying to make the sale! I would highly recommend this dealership to anyone/everyone! Great sales managers too!
by Debs37 from Marstons Mills, MA
November 6, 2018
It has the space of a SUV but the style and comfort of a car .. It has AWD which is key with the New England winters
It also has Bluetooth for both hands free and streaming
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
I love my Tucson!
by louisejc from Spring Hill, FL
January 12, 2019
I love the convenience features in this vehicle, and I'm still discovering new ones. The ride is good, and I feel safer in this vehicle than I did in my previous one. The styling is fantastic; I just love the look, and I'm always checking out other brands, but they can't compare. I never thought I'd buy a white vehicle, but when I saw this white Tucson, I was blown away - it looked to me like a sharp tuxedo, only white with black trim. Sharper than sharp!
Was smooth, easy, honest. Satisfied with my new(er) car. :)
Best all around SUV I have owned
by Icthelt from Columbia, MD
January 5, 2019
This SUV never stops impressing me with the way it handles the weather & terrain that I drive it in & on . I have the Limited so it does a LOT of things others don’t . The headlights moving around the turns & up & down the hills helps me see much better then regular lights have on other cars . I’m handycaped so the comfort of the vehicle has surpassed my expectations. I Love this Tucson more everyday.
Suzanne was excellent to work - very professional, knowledgeable, and attentive. This is our second transaction with Suzanne and she goes out of her way to be helpful.. We also worked with Alex and received excellent service with him.
Great SUV for the price
by Caleb from Dayton, OH
October 15, 2018
My wife and I were looking to expand to a bigger vehicle. The Tucson was an easy choice. It’s a great looking design, plenty of seating, plenty of trunk space, and awesome on gas mileage. Couldn’t be happier with our purchase. The only thing that was a downer is the Hyundai 100k mile warranty is non-applicable to the second owner.
I went to "just look" at some Minis and ended up so impressed with the vehicles and how I was treated that I ended up buying one.
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
Stylish and affordable
by Lazet3 from Plano, Tx
August 19, 2018
I love my new car!! I never test drove it or researched the specs but from day one I was impressed with the way it rides smooth, updated features inside and out. I have been recommending that everyone purchase one.
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
by Michaelpl from FLORIDA
December 13, 2018
This SUV has anything you need for a great price! It drives nice enough and looks really good! Not too big and not to small either
Alexa was fantastic with our new car deal! Very knowledgeable, conscientious and helpful with our new car. Planet Hyundai has a nice facility and the entire staff made the buying process easy.
Was a great experience
by TucsonSmile62 from Saint Marys,Ohio
November 27, 2018
We really liked he way it handled on the road going from a bigger SUV it was great. So much so we decided to buy one.
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