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Used 2020 Jeep Grand Cherokee for Sale in Silver Spring, MD

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Used

2020 Jeep Grand Cherokee Limited

6,282 mi.
$36,500
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Tysons Toyota
() -
(571) 421-2672
3.8 (487 reviews)
12 mi. from 20902
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Koons Tysons Toyota Review
A super car salesman... George Husary!
by Cynthia from Potomac, MD
December 3, 2018
5 5 5 5 5 3.8 (487 reviews)
My daughter and I came into the Koons Tysons Toyota dealership on a Saturday afternoon and were warmly greeted by George Husary. His kind personality made us feel immediately comfortable. George listened and paid close attention to every detail I wanted in a new vehicle. He spent quality time with us and did not push or rush me. Despite another dealership having the car I wanted, George was not offended in the least and continued to work hard at trying to find me the exact same car through Koons and for a better price. George is a very patient and accommodating car salesman and I highly recommend him to anyone ready to find their perfect new vehicle. He will go above and beyond to find you what you want for the best deal and he won’t give up until he has exhausted every possibility!!!��⭐️⭐️⭐️⭐️⭐️
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Used

2020 Jeep Grand Cherokee Limited

24,713 mi.
$35,000
GREAT DEAL $1,477 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Tysons Toyota
() -
(571) 421-2672
3.8 (487 reviews)
12 mi. from 20902
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Koons Tysons Toyota Review
Brian Groleau
by tracy from leesburg, VA
November 5, 2018
5 5 5 5 5 3.8 (487 reviews)
I had a rough and unorganized experience at the Toyota Dealership in Leesburg so decided to drive the 40 minutes from Leesburg to Tysons. I was so pleasantly surprised at how different the experience turned out to be. So organized, flowed smoothly, provided rental car without asking, kept me up to date on progress, offered to drive my car back to me in Leesburg. Just overall fantastic experience. will absolutely use Koons for all my service needs for my Toyota and work with Brian.
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Used

2020 Jeep Grand Cherokee Trailhawk

24,257 mi.
$41,499
GREAT DEAL $1,810 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Red
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 618-5427
3.6 (4634 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.6 (4634 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
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Used

2020 Jeep Grand Cherokee Overland

24,158 mi.
$40,999
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 618-5427
3.6 (4634 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
5 5 5 5 5 3.6 (4634 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
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Used

2020 Jeep Grand Cherokee Laredo E

13,944 mi.
$32,399
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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King Volkswagen
() -
(301) 825-9157
3.7 (69 reviews)
12 mi. from 20902
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King Volkswagen Review
Customer
by DW from Gaithersburg MD
November 6, 2018
5 5 5 5 5 3.7 (69 reviews)
I may call or come in with a small simple question, and it's always treated just as if it was something more serious. From not being able to decide on a new tire as opposed to a patch up and being given a loaner for the weekend to make up my mind or asking about a squeaky steering wheel which lead into discussing some dings and fender rash on my car to being offered to sand it off for a better appearance! A brovo and applause to Will, my favorite at the Gaithersburg Md service desk and a shout out to John service mgr. VW service always makes my day better!
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Used

2020 Jeep Grand Cherokee High Altitude

16,228 mi.
$50,950
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Easterns Automotive Group of Laurel- Curbside and Home Delivery Available
() -
(703) 436-8018
4.9 (3424 reviews)
12 mi. from 20902
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Easterns Automotive Group of Laurel- Curbside and Home Delivery Available Review
My new car
by Mr Forte from DealerRater.com
December 6, 2018
5 5 5 5 5 4.9 (3424 reviews)
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
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Used

2020 Jeep Grand Cherokee Limited

25,009 mi.
$36,990
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carvana-Touchless Delivery To Your Home
() -
(202) 360-4093
4.2 (5881 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5881 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
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Used

2020 Jeep Grand Cherokee Limited

25,587 mi.
$33,990
GOOD DEAL $976 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carvana-Touchless Delivery To Your Home
() -
(202) 360-4093
4.2 (5881 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5881 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
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Used

2020 Jeep Grand Cherokee Summit

20,693 mi.
$48,990
GOOD DEAL $772 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Carvana-Touchless Delivery To Your Home
() -
(202) 360-4093
4.2 (5881 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Where Do I Start . . .
by TheMartins1998 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5881 reviews)
Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.
EXPLORE PAYMENTS
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Used

2020 Jeep Grand Cherokee Overland

5,933 mi.
$44,000
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Hyundai of Springfield
() -
(888) 849-2190
4.4 (198 reviews)
21 mi. from 20902
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Safford Hyundai of Springfield Review
Oil change
by Sonia A from Alexandria, VA
December 3, 2018
5 5 5 5 5 4.4 (198 reviews)
Great service. Love the place. Always clean and the coffee area is great. Easy to make appts. No haggling from them. They give you suggestions that's wrong with car but never push you if you are not ready.
EXPLORE PAYMENTS
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Used

2020 Jeep Grand Cherokee Overland

20,262 mi.
$39,500
GOOD DEAL $218 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Springfield
() -
(703) 650-0473
4.5 (239 reviews)
21 mi. from 20902
Authorized Jeep Dealer
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Safford Chrysler Jeep Dodge RAM Fiat of Springfield Review
Wrangler repair work
by Jeff from Gainesville, VA
December 6, 2018
5 5 5 5 5 4.5 (239 reviews)
Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.
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Jeep Certified

2020 Jeep Grand Cherokee High Altitude

10,736 mi.
$46,892
GOOD DEAL $790 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Fair Oaks Chrysler Jeep Dodge RAM
() -
(703) 439-1061
3.7 (159 reviews)
24 mi. from 20902
Authorized Jeep Dealer
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Fair Oaks Chrysler Jeep Dodge RAM Review
Great sales staff
by WrenchyLady from Springfield,va
November 6, 2018
5 5 5 5 5 3.7 (159 reviews)
I came here looking to replace my 2002 Cebu Trailblazer with a 4Runner that they had on the lot. The salesperson I dealt with was Frankie Cox. She was professional with a great bubbly personality and made my car buying experience pleasant and enjoyable.
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Used

2020 Jeep Grand Cherokee Summit

23,445 mi.
$47,990
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
  • Free CARFAX 1-Owner Report
Carvana-Touchless Delivery To Your Home
() -
(888) 497-0346
4.2 (5878 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5878 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
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Used

2020 Jeep Grand Cherokee Limited

24,341 mi.
$34,590
GREAT DEAL $3,144 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
  • Free CARFAX 1-Owner Report
Carvana-Touchless Delivery To Your Home
() -
(888) 497-0346
4.2 (5878 reviews)
Online seller
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Home Delivery

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Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5878 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
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Used

2020 Jeep Grand Cherokee Limited

10,662 mi.
$37,100
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
  • Free CARFAX Report
Lustine Chrysler Jeep Dodge RAM
() -
(888) 217-1129
4.2 (1186 reviews)
29 mi. from 20902
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Lustine Chrysler Jeep Dodge RAM Review
Fantastic Experience at Lustine
by Joconnor32 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (1186 reviews)
We purchased a 2018 Jeep Cherokee at Lustine in Woodbridge,VA yesterday. What a great experience from Nino Sam our salesman to Azmi Sabah our Finance Manager to Dan Kahn Lustine???s General Manager. What can easily be a stressful experience was a very positive and rewarding experience. Sam was very knowledgeable and personable; no sales pressure in the least. He quickly understood our needs and helped narrow down our selection. I highly recommend looking for Sam to help find the right car for you. While negotiating our price, Doug from the Service Department came over to say hi to us. We bought our 2015 Durango from Doug when he was in sales. Azmi was very helpful and efficient in developing and finalizing our finances. Azmi was also very personable and treated my wife and me with understanding and respect. Actually treated us like family, I guess since this was our 4th car we purchased from Lustine. Azmi introduced us to Dan the General Manager who thanked us for our loyalty. Dan also offered a credit to update our GPS on our Durango. What a nice surprise. I could go on about our great experience, but will close with my highest recommendation for the Lustine Team.
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Used

2020 Jeep Grand Cherokee Trailhawk

15,326 mi.
$42,300
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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  • Free CARFAX 1-Owner Report
Lustine Chrysler Jeep Dodge RAM
() -
(888) 217-1129
4.2 (1186 reviews)
29 mi. from 20902
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Lustine Chrysler Jeep Dodge RAM Review
It's A Puppy!The great reactions for a Service Dog.
by Shannon Brinson from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (1186 reviews)
I want to thank you,Doug, for the professional courtesy and excellent customer service that you showed me and my service dog Roxy 😁 Shannon Brinson SWA Disabled Veteran Army Retiree Owner/Handler of Service Dog and part time unicorn Roxanne Happy Owner of Dodge Durango ;-)
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Jeep Certified

2020 Jeep Grand Cherokee Trailhawk

24,410 mi.
$42,700
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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  • Free CARFAX 1-Owner Report
Lustine Chrysler Jeep Dodge RAM
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(888) 799-3387
4.2 (1186 reviews)
29 mi. from 20902
Authorized Jeep Dealer
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Lustine Chrysler Jeep Dodge RAM Review
Navigation System not Working -- Service Rep Braynt Jones
by pkupman01 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (1186 reviews)
2014 Ram 1500 Add on: Navigation System Backup Camera Trailer Brake It is extremely rare for me to write reviews but my experience with Lustine Chrysler Dodge Jeep Service department is by far the best experience I have ever had trouble shooting a problem. I took my truck in because the Navigation System was not working, Bryant got me in as soon as I arrived and had the technician to start trouble shooting the problem. Bryant came back to me about an 1 hour later and told that they think it was the radio unit needed to be replaced. So they put one on order and sent me home. Bryant kept me updated constantly of the status of the order. The radio came in and we scheduled a time for me to drop my vehicle off and they got me a rental for the day. Couple days later Bryant called and said that my truck was ready. I picked up the truck and on the way home tried the Nav System it was still was not working. So I turned around and went back to the the dealership, Bryant was very remorseful and apologetic and ensured me that we would get to the bottom of it. It was the holidays so I decided to schedule another time to drop my truck off after the holidays. I dropped the truck off and got another rental car for about a week, they replaced the Navigation antenna and that didn't work. The only other thing to do was replace the radio again. But in order to do that the Chrysler Regional Technician would need to validate the issue. So they had to schedule a time to bring the truck back to when the regional technician was there. Bryant kept me informed weekly while we waited for the Regional Tech to be available. Finally, got a call from Bryant and we set a time for me to drop the truck off again. The Service Manager wanted me to drop it off a day early so that he could come familiar with the issue. During his evaluation he found that when the Back-up Camera was disconnected that the Nav System worked fine. So they called Lustine Toyota, right next door, to schedule a time for the technician who installs all the after market back up cameras, unfortunately the technician was on vacation. They put me in contact with the Lustine Toyota Server Lane Manager Thomas Ramey to schedule a time for me to have the technician who installed the Backup Camera. All in all Bryant kept me well informed of the status of everything that been going on with my truck. He truly wants his customers to happy with their service. I would highly recommend this service department.
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Used

2020 Jeep Grand Cherokee Limited

9,206 mi.
$37,900
GOOD DEAL $213 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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  • Free CARFAX 1-Owner Report
Heritage Subaru VW
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(888) 702-1269
4.8 (1609 reviews)
29 mi. from 20902
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Heritage Subaru VW Review
Best buying experience I have ever had! Mei Kei is Wonderful
by Judi from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (1609 reviews)
Loving my first New 2018 Subaru! After researching and researching, I finally made the decision to buy a Subaru Outback. I was online and requested the internet price. Steve Brown, Internet Manager called me and I told him what I was looking for and the price range I could afford. He emailed me 2 cars to look at, a New and Used Outback. I let Steve know I didn't want to waste his time or mine, he was very understanding. Steve informed me that when I came up I would be working with Mei Kei.(May Kay) (She is Wonderful)! On my way I did stop at another dealership that was closer, however, I was not impressed with their customer service at all! I was worried, I hadn't bought a new car since 1996 and was thinking this is not going to be fun. Totally the opposite! When I got there EVERYONE was so nice, Mei Kei was picking up my car. We went for a test drive, she was so knowledgeable! She showed me everything the car had in it and how to use it. I was in love with this car. Mei Kei worked really hard to get the deal I wanted. I was honest with them, being on a tight budget I knew what I could afford my monthly payment to be. Well now I'm an owner of a beautiful new Subaru! I'm so happy with my purchase! This is the best vehicle buying experience I have ever had! I will recommend Mei Kei and Heritage Subaru Owings Mills to anyone interested in buying a Subaru. Mei Kei is knowledgeable, nice, doesn't pressure you at all. She is also very responsive to my emails too! I just love her! Also, they offer a technology class, one-on-one for free to learn how to use everything in your vehicle. If you schedule and come in within 45 days of buying your vehicle, they will give you a $25.00 gas card! Win win for me! So go to Heritage Subaru Owings Mills and buy your next vehicle! You'll be glad you did!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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