Used Jeep Renegade for Sale in Willoughby, OH

My husband and I purchased our first Lexus in April 2016. We were a little apprehensive about working with a dealership over 100 miles away.My thought was they are not located here-in our town- and if we purchased a vehicle we would be forgotten. When we visited the dealership we were met by Francesco Nappo- a young salesman with a friendly smile. He was very upfront with us and answered all the questions we had- I had a lot! Frank was very patient with us and showed us several times how all the accessories worked- never annoyed at any of our redundant questions. Prompt replies to both text and phone. Frank even took it upon himself to set up a website that has videos of common problems and the solution to fixing them. We have never recieved the courtesy and respect that we received from Frank. The commission was long gone but yet he returns calls, answers our questions, and bends over backwards to be a good person- even though we are two hours away! We are impressed with Francesco and thought everyone should know what a great job he is doing. I’m sure all the salespeople are fine but he is the one we trust and have confidence in. I would appreciate if you could see that this message gets to the right people so they know what a fine person they have working for them and what a great job he is doing. Thank you so much - proud owners of a Lexus RX 350

2016 Trailhawk, bought new. The test drive was great. The brakes are tight, and stop you when you want to stop. It handles so well, you can steer it with two fingers. During snow storms, I make my own lane. This thing has yet to get stuck. I recently started Ubering, and its very comfortable for hours of driving. It doesn't speed up as fast from stop, but once it gets going, it buzzes all over the place (I named mine Buzby). Once in awhile I notice the transmission over or under shifts, mostly on steep roads. Overall this Jeep is VERY fun to drive. Had a few software glitches, nothing an update couldn't fix. So far, the only parts replaced have been the radiator fan (defective sensor) and the ignition coil (warranty), as well as a headlight and license plate bulb. Average MPG is 19, but I do a lot of city driving. The interior is roomy, with a good amount of plug holes (one usb and 12v socket on the console, a usb inside the center console, a 12v outlet in the back of the center console, and a 12v socket in the rear bay). I have the moon roof option with electric sunroof. It was difficult to find a place to put my phone mount. A lot of the interior is textured, so suction mounts may be an issue. I've taken it on long vacations, and never worry it's going to break down. It's a really solid quality vehicle. Almost 35,000 miles, and I've loved every minute of it.

After I'd done my research, I called a bunch of Toyota dealerships in my region with my "fair" price. Classic, unlike many other dealerships, did not play around. They immediately got to a friendly price and treated me with respect. They never made me wait for a callback or a return email. They were on top of it from step 1. They also never wasted my time with any "that's as low as we can go" stuff, and to their credit they didn't try to cast aspersions on their competition the way some of the other dealers did. They stayed honest and respectful. Their sales manager emailed me a day later to see if there was anything else they needed to do to earn my business. I told them what my lowest quotes were. The manager told me, in a way that was both confident and reassuring, "We are going to earn your business. We don't lose deals over a few hundred dollars." After a few very friendly, enjoyable emails back and forth, he got near enough to my price that I was very happy. Later, he closed the deal by offering to bring the car and the paperwork to my door, saving me a 3+ hour round trip! (I can't rate the facilities, because I never even had to go there!) The next day the car arrived at my house with the salesman and paperwork. The salesman, Eric, was friendly, amiable and super helpful. He walked us through the paperwork quickly, didn't try to pitch us extended warranties, undercoats or any other gimmicky "extras." Then he walked us through a few interesting features on the car. He shook my hand and let me know if there was anything I needed or didn't feel good about with the car to call him personally. The guy was the absolute opposite of every stereotype out there of salespeople. He was outstanding. My overall experience of Classic Toyota was quite simply the BEST purchasing experience I have ever had, bar none. Whether it was houses, guitars, appliances, cars, you name it, this experience was the very top of them all. I absolutely recommend Classic. I know they will get my very first call when I buy my next car. And I will be shocked if I ever buy from anyone else again. Thanks Classic!!

So far I love this car/truck/suz. I small and perfect, so comfortable to drive, a perfect fit for me. I can't wait to take a road trip...

Liberty Ford has EXCELLENT customer service. From the service man opening the door for me to my service person, Dave Catterall, it was an excellent experience. My 2008 Fusion has a passenger seat airbag recall. I have been waiting from another dealer for this & understood the parts are back-order. Preston Ford, let me drive away. Dave, at Liberty Ford advised it's a danger to my passenger, and informed me FORD would cover a rental car for me until the parts came in. As I will be having a passenger on a daily basis, this was definitely needed and appreciated advice. But really everyone there was kind, friendly, helpful, and smiling. I myself am a customer service representative who grately appreciates those who go above and beyond. Liberty Ford is my new dealership!

Wasn't a fan of it. I didn't like the way it drove. The seats are comfortable but it felt like it bounced or rocked when driving it.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

I love it. When I first test drove it i decided it was the vehicle for me. It may not be my dream vehicle but for now it is the most fitting. My husband did not like it at all and was not happy that I got it however since he first drove it he has actually driven it more than myself and said it's a very nice ride.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This car drives like a much bigger and heavier vehicle especially on the highway. Has been very reliable and so far fully exceeded my expectations.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

The cruise control doesn’t work all the time. If you go on long trips, it’ll work 85% of the time. The timer on the windshield wiper doesn’t work. There are four settings: 2 work all the time, 1 never works and 1 works some times. It’s absolutely ridiculous. I would not suggest buying at all.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

I am a returning Jeep owner, having owned a wrangler, some Libertys and a Patriot. Renegade is a new product for me, and I was somewhat reticent to try it, but it is a wonderful experience. The vehicle is roomy, drives like a top and is filled with features I love. The safety features alone have saved me insurance money. I love the 9-speed automatic transmission (a huge improvement over the CVTs I’ve owned). Gas mileage is great (I’m getting 25-30). This thing climbs hills like a mountain goat. And the sunroof is easy to operate, and roof panels can even be taken off completely. The dashboard is easy to manage, and very visible, the driver’s seat is adjustable in ways that really help, and the visibility in the vehicle is superb. Bluetooth connections are great, and the backup camera is clear and very helpful. Engineers and builders are to be commened. I look forward to wearing this thing out.

I was internet shopping for a new Sante Fe. My salesman was Vinny. Open & Honest. Didn't purchase the vehicle but had a great shopping experience. Manager wasn't able to offer competitive pricing.

I was currently in the market for a new car. i had a 2009 KIA optima that was giving me trouble. I was debating on a SUV or a cross over and let me tell you this jeep renegade is the best cross over to find. I have 4 year old which means i have a big car seat but it fits in the car just fine. My son is tall and he has more then enough leg rove. The car is not to high or low its just right so you dont have to work about jumping up in the car. It can easily fit someone in the car that 6'6 With enough leg room. I'm 5'4 and its a perfect size for me. I didn't want nothing to big so this car was a perfect option. It feels like a big SUV but its not. I rented a jeep Cherokee for a day and it felt like it was the same size of my car from the inside. Im really happy i picked this car. My first jeep and i love it. Its such a mommy car

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I think this is a good Jeep if you are looking to just own one that is supposedly more affordable. However wasn’t a fan of how the transmission shifting felt and just felt like something was off. It was a good car though overall.

I recently purchased a van at this location. I highly recommend the sales person who I purchased my van from. His name is Patrick , he was very knowledgeable, pleasant , and easy to work with.

I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!

Great finance department (tony) and a great sales person (Vince) Nikki with the final paperwork I can’t say enough good stuff about this place and these people.

This is the perfect size for Katie (granddaughter). She loves the jeep inside and out. She especially loves the stereo system. The color is just what she wanted.

I had a surprisingly enjoyable experience buying a car from Ganley Volkswagen of Bedford. Darren was a natural conversationalist who made the test drive both stress-free and fun. I knew in advance that I had a strong bias for the Volkswagen; after all I was bregrudingly trading in an 07 GLI only 180K miles young that I was still madly in love with only at my wife???s insistence. I suspect jealousy was high on her list of motives for this. I got the feeling that even if I wasn???t so high on the car he was selling that the experience would have been just as enjoyable. This didn???t seem like much work at all to him, but rather an enjoyable way to spend the day; meeting people, playing with features on new cars, and working in as much non-car related conversation through it as possible. He seemed to be very good at understanding what I was looking for in the car itself. When I grumpily ranted on about the distracting nature of touch-screen controls, he quickly remarked how he would play with that and talk me through; I drive. When I remarked at how I wanted my new car to still load 8 foot 2x4???s during surprise runs to Home Depot, he asked if I had brought one to test. I hadn???t, but he grabbed a measuring tape anyway. These are important things to know! (At 10 feet you have to crack the front window, but it will hold 9 foot boards if you angle them right). After I bought the car, we traded plates from my old car to the new one. My MKV front license plate holder didn???t convert to the MKVII tow hole. He forwarded ahead texts to show possible alternatives for that as well. Again, I didn???t really expect to have that much fun trading in my old car for my new one but it was a joy.

I think the interior could be better designed but overall, the way the driver seat and steering wheel can be adjusted is VERY THOUGHTFUL. I just prefer the old school bench seating across the front and the drink holders in front of you and the gear shift on the steering wheel. That middle business takes a lot of spreading legroom away.

My wife and I recently purchased a 2008 Honda Pilot from Ganley Subaru. Lloyd Henry was our salesperson- and he did a simply OUTSTANDING job. We live about 1.5 hrs from Ganley, so traveling to the dealership was a commitment, and (considering our prior experience with OTHER dealerships) a gamble. Mr Henry really has changed our experience in whole new way. Lloyd answered all of our questions and really went above and beyond to help us out in checking the vehicle over, before we ever saw it in person! We had a detailed description, close up photos, details of any dings or scratches and a detailed CarFax. Lloyd even detailed a few of the repairs that he would recommend once the purchase was complete. Very straightforward and HONEST. No surprises at Ganley, with Lloyd at the wheel. Meanwhile the other staff people were also very courteous and very helpful. We didn;t encounter any pressure or 'tactics. No push to 'upgrade' to a different vehicle. All fees and costs were plainly explained before we sat down with financing, and Lloyd even gave us an estimate on our local tax (something that a lot of salespeople overlook and us customers forget!). After the sale- we had a few courtesy calls, to be sure the transaction and customer satisfaction is well. I never write reviews, but needed to step out here. All around, an amazing experience and re-adjusted our understanding of pre-owned care sales. Thanks so much, Mr Henry!

1st Time Buyer & Was Perfect Vehicle For Me & Just Love All Tha “Bells & Whistles” & Just Looks Sporty & Sharp & So In Love With Tha “My Sky”

I had the pleasure of purchasing a new Jeep at Ganley this week. I can't say enough about Jon Graham and Stephanie Eisen. I was greeted warmly, treated with respect and honesty, given a fair price for my trade, and offered a purchase price that was reasonable without having to dicker and play games. Stay away from the "mega" stores. I received better customer service and a better price at Ganley!

Love my renegade, meets all my needs , gets me to the trails to hike and mountain bike , good enough on gas ⛽️, 25.9 ave mpg, comfortable to drive , I like the seating position. I have a commando sport 4x4 I prefer the knobs over digital buttons, only upgrade will be a large screen radio with Bluetooth ( have unconnect 3 base radio ) and install a oem bumper trailer hitch . I also had a limited loaded edition which a nice, but I actually prefer the slightly ulterian sport model.

Read a few reviews online & heard about this place from a friend & decided to check it out. When i came into the dealership it was very clean & neatly kept. a man named Sean greeted me & my mother immediately & was very polite, he also was dressed very nicely which is rare to see at some dealerships. I did not purchase anything as i told him from the beginning because i was weighing my mothers options for her. he wasn't pushy, but he was very informative on all my options & what he could do for us. After a few minutes of just chatting about several things i was impressed at how all the workers carry themselves, although i did not purchase a car at that moment, i think ill be pushing my mother to make her purchase there! thank you

Just left dealership new motor is on order. Motor was burning oil. Was time for second oil change was 3 quarts low. So time will tell if this works out.

I called at 9:30 pm on Wednesday night, Ilya answered anyway. He told me they still had the car in question (2014 Jaguar XJL Portfolio 52,000 miles, CarFax 1 Owner, for 29,995!) I literally just looked at a 2012 with 65,000 miles, dirtly, dented, cracked, rims all curb rashed, tires bad for 25,500. Ilya's car was day and night better, 2 years newer, and for only 5K more...it was well under the market value! I drove 2.5 hours to see the car, drove it and loved it. Ilya was an amazing man, thick Russian accent, but a very kind and honest man. We did a credit app, he even gave me more than he originally said he would for my trade (Who does that?!). I would absolutely recommend him to anyone who is looking for a clean, solid car for the lowest price anywhere! No joke, check his prices out. His cars are all clean and lower miles. Don't let Ilya's accent scare you off, he is an amazing man who runs a great dealership. I will definitely be sending friends in the market for a used car to him.

When I drive this vehicle it's like I got a new home. I can see all around me. There is so much space in it it's wonderful especially the fold-down seats. And I'm sorry to say I can't keep the mud off of it but it seems to love it LOL!

NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.

I didn’t purchase my 2013 Mustang GT from this dealer yet they treated me as if I had. My Mustang currently has only 5000 miles. It has only been caught in a light rain one time, it’s very clean. For those reasons I was very concerned that they handle the car carefully and they didn’t disappoint me.

Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!

Danielle has been keeping up with the e-mail correspondence like a professional. She has provided me with every request in a timely manner. The details were excellent.

As I said before, I’ve only had the car for one day. I drove around for a while just to get the feel of it and it was nice.

I came into the dealer because my car had reached it's last leg and I needed a replacement fast. I had no credit history and a smaller budget to work with but Mike did everything he could to find me something I could afford. Within a couple hours we had a couple test drives in and banks approval for a loan. In the end I opted to go with a private owner while I work on improving my credit but the service was fast and friendly.

This vehicle is not worth the money. Engine replaced after 2 years, AC doesn’t work after winter (3 years in a row), 4x4 issues, very limited tires available for this vehicle, engine light comes on every other day.