I was surprised when hesitated about car original cause and what part got repaired but Jacob was upfront with the details. Overall very good experience. Excellent customer service and friendly, courteous staff.
We bought our Subaru Outback yesterday from Chris Taylor at Dellenbach Subaru in Fort Collins. It was the easiest car buying process I have ever had. I contacted him to set up a meeting to talk about what kind of car I was looking at (new, used) narrowed my choices between Outback or Forester and from there made a decision on the Outback. Chris was extremely helpful, very patient during my 500 questions and had a great attitude the whole time. I would say the entire experience was refreshing from your "average" car buying extravaganza where you feel smothered by the sales person who is trying to sell you everything under the sun. This was different, it was smooth sailing, never felt hassled at any point and even though I went back and forth to the dealership 3 times before I bought anything they treated me extremely well from the second I walked through the door until I drove away in my new Outback. Not only was my sales experience excellent but Subaru's in general are really excellent car's so that helps when trying to make a decision. If you are looking to buy a new or use Subaru I would save yourself the trouble of looking else ware and give Chris Taylor a call.
Beat service ever. Friendly techs. Very good at explaining what they did.. Also received print out with pictures of parts used. Will go back.again.i have never had such great service before anywhere.. They even washed my car no charge LLP
I am from Layton, Utah. I saw the car I wanted on the internet and called Gebhardt Volkswagen. I was fortunate enough to be referred to Beverly Fish. She knew I was coming in from out of town, and took care to make sure I knew what I would need to purchase a car out of state. She was very low pressure, yet still very attentive. She took all the time I needed. In addition, she made me aware of dealer financing so I could get a loan through your dealership. This lead us to Tomasso, who was also very informative and helpful. This whole experience was so positive, I would absolutely recommend anybody I know to purchase a car with your dealership. It was definitely worth the drive.
Rocky walked us through different models to find the most suitable for us. He is knowledgeable about the different model???s features and maximized our time by doing an incredibly quick job with the paperwork. He???s friendly and someone we will contact in the future in case we had any question or intention to buy a new car.
Tony was very professional.He wasn't pushy like other salesmen in Cheyenne, Wyoming.He also had a great sense of humor. He made us laugh and felt at home. He was really friendly and we didn't feel uncomfortable at all.
These guys were so easy to work with. I bought an Elantra from them and it was easily the quickest and smoothest car buying I've ever had. I usually hate going thru the dealership process, but this was great. Highly recommend.
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