RAM for Sale in Bethesda, MD

I visited the Service Department of Koons Arlington Toyota on Friday morning (Black Friday) for the first time, and for my first scheduled 6 month service on our new 2018 Toyota Yaris iA sedan, which was ranked the safest subcompact on the market. For a subcompact, it has more features that most compacts have and is a pleasure to drive. As we are low mileage drivers and had just under 1,000 miles on the car, I was wondering why I had to service it at six months. I was thinking maybe so the dealership could make more money. Well, I was wrong. I approached Mr. Mehedi Patwary the Assistant Service Manager to turn my car in. After reviewing the paperwork and mileage, he advised that I should wait until the 8 month point to turn it in for the first service so that I could get all three free services spread out evenly over the 24 month free service period. And he added that the Warranty would not be negatively affected. I found Mr. Patwary to be very professional, customer oriented and very easy to work with. I was more than pleasantly surprised by his focus on my personal situation. Later that afternoon, the low tire pressure warning light went on, but upon inspecting the tires, none was losing air to the point that I had to be worried. So this morning, Saturday, Nov. 24th, I took it back and wow, was the service department busy. I re-approached Mr. Patwary thinking he probably couldn't be bothered as it was so busy, but again, I was very pleasantly surprised. He stopped what he was doing, listened to me and simply said please let me have the keys and I'll have someone reset the light after insuring all four tires were brought back up proper tire pressure right away! The car had been sitting as I purchased it over the internet some months ago for my wife who had returned to the U.S. a few months before I could. When they were working the fix for the tire pressure warning light, he came back to me and advised me that the car did not have the required Virginia safety inspection on it, asking if they could do it for me then. I had been unaware of this as I was overseas. I said yes, please. They did and everything was done with the car given back to me in about 30 minutes, a miracle in view of how busy they were. In my 40+ years of buying and driving cars, I have never received such professional customer service from any dealership's customer service department. Koons Arlington Toyota will get my service business for years to come, thanks to the superior customer service provided by Mr. Mehedi Patwary.

Best buying experience ever for a new car purchase. I was fortunate to be served by salesman Federico Cura-probably the hardest working salesman I've ever known. Federico was curtious, respectful, extremely caring, and very knowledgeable about all available cars for sale. I felt he worked hard to fulfill my needs. Federico is very polite and extremely in tune with the customer. He and Sales Manager Chris were a pleasure to work with. I especially enjoyed the low pressure sales environment. Thanks Federico and Chris for making this purchase a most positive experience!

I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.

I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.

Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

I was told it may take 4 or 5 hours. 4 recalls completed and updated in 2 hours. Very courteous service dept. each of my visits. 5 stars for me! Mark

I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾

The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.

Always available and straight forward. He is an experienced dealer that gives honest recommendations. Not only is he trustworthy but he is patient with your purchase.

Randy was very helpful and pleasant. I would not hesitate to recommend him to anybody and I'm sure he will be there for me in the future.Thanks Randy for all the help.Pete

Very satisfied with my recent buying experience I had with Christine at car Corp!!! She was very helpful and went above and beyond before and after the sale! She even checked up on me a couple times in the week after the sale and beyond!!! Never acted like she was being bothered Car Corp is a great operation with nice vehicles at great prices!! Thank you Christine and car Corp

Ike is an outstanding Sales Professiona! He made me feel confident about the decision I was about to make. I would recommend Ike for a Nobel Peace Prize!

Everybody is very friendly and explains what work needs to be done. Baring the unforeseen, work is done in a timely manner. I feel very comfortable having my car serviced at Lustine.

I discovered Lustine a few months ago when my Jeep needed service. Bryant Jones was assigned to help me and did a wonderful job. He went above and beyond with assistance on gathering information on my service warranty from another dealer, kept me apprised of the work on my vehicle, and was honest about the work that needed to get done. Bryan was professional and genuinely friendly. I also had the pleasure of working with Finance Manager Azmi Sabah. Azmi was honest and helpful in the sale of a new vehicle. I believe Lustine thrives as a successful business because of honest and down to earth employees like Bryant and Azmi.

Great service as always, came in to have service done, had a busy schedule and Floyd as well as the rest of the service department were stellar on providing great customer service. I was kept in the loop during the entire process and was not pressured to return the loaner immediately. 5 out of 5 stars for the support and service !

A big thank you to Floyd for the amazing customer service and prompt replies. Not forgetting the awesome service I received from the mechanic Eric afterwards. I was very happy with Floyd. He informed me of the entire service process and the issues that my car had. I’ve taken my vehicle to other dealerships for repair and often things are not explained and i always end with a bill for things that I didn’t even want or requested. I really appreciate that he took the time to explain everything to me. I am very pleased with the outcome! Many thanks again.

I was told my service would only take 60 minutes. It only took 35 minutes. My time is very important to me.

I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.

Everyone was very polite and accommodating. Establishment clean and neat. The service was very organized and also personable. I felt like I was the only customer there. I would go there again.