Used SUVs for sale near Carol Stream, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Paul Shamoun at Honda Service is highly recommended! He is such an expert and has excellent customer service skills.

The is the FUTURE of automobile transportation! Absolutely FABULOUS car! No more gasoline, no more scheduled maintenance. If you hit the accelerator hard, you'd better have your head against the headrest or you may be injured. Zero to 60 mph in 3.5 seconds for my 2022 Model Y Performance. Fast charging Tesla Superchargers are always available across the country making long, cross country road trips a pleasure. At home I can charge 300 miles of range over night for $8 of electricity. Yes $8! Super Chargers cost more, but the speed and convenience is well worth the costs on road trips and it's still a fraction of the price of gasoline. I honestly look forward to getting into this car and driving it. I've owned a Mustang, BMW M3 and 5 Series, a Porche, Jaguar, Mercedes SL550, and many more cars. None were as fun to drive as the Tesla Model Y Performance. This is the future of automobile transportation and getting better every day.

Thank you to Jose my salesman for helping me get a great deal on my new car. I would highly recommend Jose if you’re looking for a salesman that goes above and beyond.

Love our gently used 2015 Volvo XC60 T6 Turbo wagon. 130k miles on it and we have only had to replace the alternator and battery. Does not burn oil, does not leak oil. Has been a very reliable car. If you do the maintenance and change the oil every 5 thousand miles it will last a long time. Regular oil changes are very important as with any car. Most people don’t do this. The 6 cylinder is one the best engines they have made. Timing chain will last a long time as long as you put new clean oil in the engine every 5k miles. No transmission problems and no differential problems for us. No one likes to spend $2,000 for the 90k service but it’s a big one. Important preventative maintenance will take this car to 200,000 miles. Read the owners manual and follow the service schedule.

I recommend Old Orchard Nissan, is the BEST place to service a Nissan! Gary is an incredible Manager, that leads a great team of Service Consultants that have wonderful Customer Service skills like Daniel and Mary. I have had nothing but the BEST Service experience with all of these wonderful individuals... I appreciate you Old Orchard Nissan for having a remarkable Service team!

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Christopher Krason Made the purchase of our F150 Easy especially since we were buying out of state I highly recommend this dealership. He will definitely take care of any in all questions and Nick did a pretty good job too.😊

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

We are very happy with the quality of the service and the excellent customer service. We are so glad we purchased our Subaru from Hawk Subaru in Joliet.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Roger was very attentive and helpful to me. He made sure to address all of my questions, too. The service was fast and efficient. Thank you, Roger!

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Bought my car on a busy Saturday Luis P was helpful and efficient when I bought my Mazda.

I have a 2019 Atlas. This car is amazing and mind you I can't kill it. My car has 188,000 miles on it. The drive is smooth and very reliable. It has the room to fit all 5 of my kiddos perfectly and enough room in the trunk to even fit a wonderfold wagon with all the seats up. I highly recommend if you want a good SUV with a lot of room in it

Though I ended up not purchasing the car, they were great with getting me the information I needed to make my decision. Very friendly and accommodating.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

Such a good experience, from introduction to purchase. They pretty much accomodated all my needs and they do all this with no "dealer fees". I would buy from them again if I can.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

We bought the standard model and now wish we had gone up to the Reserve level as some of the luxury options that we assumed came with the Lincoln name were missing.

Great service. Excellent seller Jorge Rodriguez helped us with all our needs. He's a great representative! They offer a nice discount and a great APR for the loan in our truck.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Our experience was great from the moment my niece and I entered the dealership to me driving out with a brand new vehicle! Viviana Quinto was so attentive from the first time I contacted the dealer to welcoming us when we arrived. Francisco Zavala was so kind, professional and attentive. He was understanding to my needs. He was cordial and went along with my humor. Lance Leglar was informative and attentive regarding the accessories. Oday Omar in the Finance went through all docs that I had to sign. Ms. Cashier (didn’t get her name) was so sweet and great at her job. She got the coaching, lol! Thank you so much for making us feel welcome and valued. Will recommend this dealership to my family and friends. Awilda Ramos (No relations to Aylin Ramos) Didn’t know there was someone with surname Ramos at your location until I looked for the employee list online.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Eduardo gave me an amazing service at the dealership and helped me find a car.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

Schaumburg Kia was great. I bought my brand new Kia Seltos there, and everything went smoothly , from the test drive to the finance office. Excellent, knowledgeable and efficient. I highly recommend,

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.