New and used 2022 Toyota 4Runner for sale

Simplicity and easy access for a great work and job well done at highest level. This for new buy and everyone in need. Do not hesitate

I have been to the dealership four times for regular maintenance and has great experience all four times. The staff was attentive, quick and responded fairly to all the questions I had. Will recommend the dealership to friends and family.

Matt at service department was great - very responsive - helped me get the right service for my truck quickly and expertly. Also was able to get a loaner vehicle which made the process much easier for me.

They were very fast and easy to work with. Car-buying during the Great Chip Shortage is very stressful, but they made it as painless as you could reasonably expect. This is a five-star review that the dealership may not actually love, but I want to be transparent about my experience. They charged a fair bit above MSRP, but they didn't hide it or try to pretend they were giving me a bunch of great accessories or whatever. The price was what it was, and they honored it without tacking anything new on. In two weeks, they got me into a vehicle that is out of stock and waitlisted everywhere else in the DMV. I still feel like I got a good deal, since the same model/trim is selling *used* elsewhere for more than I paid for it brand new. People say they will remember the dealers that "price-gouged" them now once the market turns around. Well, I will remember Koons for striking the right balance: they charged a fair price for the current market while ensuring sure they could meet the needs of people that are in immediate need of a vehicle. I'd also add that I basically had nothing to offer them - I had outside financing and nothing to trade-in. It's a dealer's market, and they could've easily told me they had nothing for months, and sold the car at the same price to someone financing through them or trading in. I hear horror stories of people getting this sort of treatment, but Koons will not treat you like a second-class customer. If you are in a similar position, I highly recommend Koons. If you insist on paying MSRP and have months to wait (or a ton of flexibility about what kind of vehicle you get), there are dealers charging MSRP that you can go to. I'd still recommend checking out Koons to see what they can do for you- always worth a shot!

Brook was exceptional. Explained everything I needed, helped me save on unneeded stuff, and led me through a huge service discount. Courtesy of drop off and pickup drivers were outstanding. Messaging to track your car

Very grateful for James Kim support as a service advisor. James has a lot of care for providing great communication, very attentive and always finding the best solution for your car needs.

Danielle Watson with the service department took great care of me and my car. Customer service and vehicle service was spectacular! Thank you Danielle Watson and Jim Coleman infiniti of Bethesda!

Mr. Kuhn knew his product well and matched a vehicle to our interests. He we informative, entertaining and efficient from the time we first met him until we took a selfie before we drove off the lot!

Excellent customer service. Always polite. Provides all information before-hand. Comfortable waiting area. I have been bringing my car in for service for 7 years.