Used Chrysler Pacifica for sale near Gratis, OH

I purchased a Nissan Xterra through this dealer, and I was completely impressed with the entire process. No hassles. Will do business with them again!

I've been looking to trade my Lotus for a Z51 Corvette for 8 months. Wetzel was the first dealer to offer me a fair trade and a fair price on the car I wanted. Steve was extremely responsive and was a pleasure to work with. Jason in finance also made the transaction pleasant and smooth. Oh, and the car it's absolutely awesome.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I was contacted right away and the truck I have been looking for was being shipped to their dealership. I am waiting to hear from them.

Exchanged e-mails with Brian Boulware about purchase. Very positive. Scheduled a drive of the vehicle. Brian and other Wetzel employees were great. Returned next day, brought my trade-in, and did the deal for a new Ridgeline. Good people who care and understand, and want our/your business. And, I know from prior experience, the Wetzel Honda Service Dept is outstanding. Buying an automobile is not just about the car but about service and customer care, too. Wetzel Honda gets it,

Wonderful experience! No high pressure sales at all do very happy with that! Dave Ring was a wonderful salesman! He was very helpful and was able to get me what I wanted. Luke the finance guy was also terrible. He explained everything throughly and wasn’t high pressure and I really appreciated that! Amazing staff and dealership ❤️

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Inquired about a used Dodge Charger they had in inventory. Worked with Paul and worked out a deal. Everything was great they took the extra steps to make sure the vehicle was ready to go.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Clear explanation of repairs and costs. Friendly interaction with service coordinator. Reasonable rates on repairs.

My sales lady was the best. She went over and beyond. Her sales manager was great also. I have bought 4 car from McCluskey. The finance team was great in working with me.

I purchased a used 2018 Mazda3 Grand Touring. I took an extended test drive before deciding to purchase vehicle. Amazingly there was no pressure to buy. After purchase, some items were corrected quickly at a convenient (for me) time. Atmosphere, sales, and service facilities are clean and very pleasant to wait in while business ia addressed. Definitely an excellent shopping experience!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Shout out to Dontae Williams, he's the best, made it a great experience. Will refer family and friends to him

The process was really easy and online friendly. The salesperson Jorge was friendly and helpful and always available for questions/concerns. Any hesitation I had was met with respect and understanding not pressure.

Very customer oriented, treat me like family. I highly recommend them for an auto purchase. Bob and Mike were very helpful in ordering and picking options for my new Corvette. This was 3 third c8 I have purchased from them.

Excellent customer service when purchasing my car. Listened to what I wanted and gave suggestions of cars I hadn’t considered prior to a test drive.

Every person we encountered there was friendly and helpful. We love our RAV4 and love how easy everyone made the process.

Originally scheduled an appointment to see a Mazda Miata they had. Came across a Buick Cascada that they also had, and that seemed to be a better fit. Frank was very accommodating and helpful, willing to show me both vehicles. Great price on the Cascada, and he gave me an additional bit off, so I bought it. They have lots of vehicles, and he and his mechanic, Mike, were great!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Great dealership we have purchased five vehicles from Kings CDJR. Our salesman, Leonard is exceptional and I highly recommend him to anyone looking for a new or used vehicle.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Dewayne was great and quick and efficient. I had a car picked out I wanted to look at and he was quick on getting us a test drive. After that I knew I wanted the car and he was quick working with the loan officer (can’t remember his name but, he was great too!) we were in and out in about an hour and half with my new car! Best experience I’ve ever had buying a car.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Best dealership I have ever worked with! Zack was great as a sales member. Upfront pricing without any games or large added fees. Honest dealership- good communication.

I worked with Stephanie the internet sales manager via there website chat on Friday 4/21/2023. I was helping my sister Carol find a 2023 Buick Encore GX and Stephanie confirmed they had the one I inquired about and let Tom Spears know my sister and I would be coming in to look at the car from Cincinnati on Saturday morning. We met Tom and he had the car ready for a test drive. My sister loved the car and it had all the options she was looking for and the color. Tom worked to get my sister the best deal possible on the car and had it prepped and ready to go in a short time for a Saturday. The whole experience in buying a car is usually stressful one but I would have to say that can be totally avoided with purchasing a car at Tom Ross Buick . Tom Spears and everyone at Tom Ross Buick who helped make this purchase happen go above and beyond. Thanks again for the way you all conduct business.