I knew this would not be the normal high-pressure, car-buying experience the first time I contacted them. Instead of selling me on everything about the truck I was inquiring on, Leo made sure I knew the imperfections. He took personal responsibility to inform me since I was out-of-state. The imperfections were few and small, but he wanted to make sure I knew about them. Although I did not buy that truck, I knew I would be buying from them. A couple days later, they got a truck in that was exactly what I was looking for. A high quality, low mileage used truck at a fair price. No gimmicks, no endless list of fees, just an honest deal. I'll be buying from them again!
We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
Top notch, hi end dealership. My salesman Kenneth answered all questions and really made me and my wife feel at home. He took the time to answer all questions and let us test drive as many cars as we wanted with no hesitations. I really believed he wanted is to leave very satisfied. This is the reason I am and will continue to be a repeat customer.
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
Came here because of the reviews and they did not disappoint. No pressure environment, great customer service over all an outstanding experience. Dora was our sales rep. She saw what we were looking for and helped us throughout the way. We love our new vehicle!
Received excellent service, clear definition of work and estimate of cost for the services agreed upon. Called for pick up much sooner than expected. Will continue using maintenance service at this dealership.
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