Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
For as long as I can remember, I have dreamed of owning a beautiful Italian car. Never would I have thought I would actually own one but then I ran into my sales rep Edward. He worked for days to find me the Giulia in my budget and with the features I wanted. I couldn't say enough about how impressed I was in his hard work making my dream come true. Thank you!
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
From calling in to book an appointment, entering the service bay, checking in with the service rep, waiting in the customer lounge and finally, checking out - Richfield Bloomington Honda provides consistently good customer service and quality car service. Always a pleasure!
Service has excellent each time I stop. I am always kept informed of what needs to be done. I was also able to get work done even though I did not have an appointment. Service was a big reason for buying a Honda.
I had a recall scheduled for my Honda Pilot my service advisor Dan Welsch took care of me. He kept me posted with progress while I waited, informed me of some concerns found with my vehicle and was available to answer all my questions thoroughly without making me feel I was forced to make any decisions on repairs that I wasn’t yet ready to make. They were flexible with getting me in right away when I returned and I was able to work from my laptop in the lobby with their WiFi and complimentary coffee while I waited.
Terrific and friendly Sales Rep.
I was able to purchase a vehicle with no issues.
Tim was knowledgeable. His priority was to assist customer and leave the dealer satisfied.
He is top on my list and will highly recommend!
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
Being in a service related field myself, I felt I made the right decision in the vehicle and where I purchased from because of the service provided by Matt Saunders and Wendy. Had great conversations with both, as they were attentive to what I was looking for.
by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
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