Travis, our salesman, is a great guy, and an honest asset to Luther Burnsville. He went above and beyond for us on our used vehicle purchase. His description of the vehicle, which was a realistically priced, was spot on, and actually why we bought the vehicle sight unseen. It was a true pleasure to meet everyone we dealt with. I was happy while there, I was still happy when we left.
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
From calling in to book an appointment, entering the service bay, checking in with the service rep, waiting in the customer lounge and finally, checking out - Richfield Bloomington Honda provides consistently good customer service and quality car service. Always a pleasure!
Service has excellent each time I stop. I am always kept informed of what needs to be done. I was also able to get work done even though I did not have an appointment. Service was a big reason for buying a Honda.
I had a recall scheduled for my Honda Pilot my service advisor Dan Welsch took care of me. He kept me posted with progress while I waited, informed me of some concerns found with my vehicle and was available to answer all my questions thoroughly without making me feel I was forced to make any decisions on repairs that I wasn’t yet ready to make. They were flexible with getting me in right away when I returned and I was able to work from my laptop in the lobby with their WiFi and complimentary coffee while I waited.
Terrific and friendly Sales Rep.
I was able to purchase a vehicle with no issues.
Tim was knowledgeable. His priority was to assist customer and leave the dealer satisfied.
He is top on my list and will highly recommend!
We bought a used car for my son. We had a few issues with getting the car but Morries's Nissan handled it well! They bent over backwards with helping us out..our salesman Jason even came in on his day off and the service manager Jermery was awesome also. We are very pleased and happy with Morries!!
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
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