Used Hyundai Palisade for Sale in Lyons, IL

Customer service was impeccable!!! Extremely efficient and very accommodating!! Ed Woods, Joe cozzi and staff should be commended for excellent service.

I agree with first reviewer about the Palisade. It has a less boxy look than the Kia Telluride but the ride is nice, with not much outside noise. All the safety devices included in the top model make this my choice when the Palisade I ordered finally arrives at the dealer.

Drove buy the dealership and saw a car I liked. I was not really in the market for a car, but I saw a car that caught my eye so I asked about it. I test drove a used Audi A8L and really enjoyed the car. I dealt with Vince and we worked out a great deal. Now I have a great new car and feel comfortable working with Vince and this dealership in the future.

Test drove it locally but the still found the Kia Telluride slightly nicer overall with a little more interior usable space and seating. Pretty sure we will be going with the Kia, though either one would be fine.

I have been getting my car serviced @ Pugi for quite some time & even though I didn't purchase my vehicle from them, they still treat me like family!

This was the very first time leasing an automobile was an enjoyable experience🎉. The minute we entered the doors we felt welcomed. Calvin listened to what we wanted and showed us immediately the color and SUV of our choice. The test drive was truly a test drive, making sure that I felt comfortable driving the vehicle before returning to the dealership. I have never felt this trusting of a dealership. Thank you Calvin! Thank you Ettleson Hyundai.

My car buying situation was rather unusual, or at least it should???ve been. I was involved in a car accident that totaled my car that I just bought this past July. The body shop that my car was towed to had given us a referral at Family Hyundai: Kristi Feinberg. Once I got the call that my car was officially totaled I called Kristi to set a time I could meet with her to start the car buying process again. When we had our first appointment I went in with the idea of purchasing a used car. After test driving a few cars, Kristi suggested leasing over buying. She was so attentive to everything we asked and everything that made us unsure if leasing was the best option. We came back the next morning with a decision and I ended up leasing a 2019 Hyundai Kona. Every person we worked with on the paperwork were amazing and great with additional questions we had. The car was completely cleaned and had the dealership stickers of the VIN and the inventory number removed from the car (where my other dealership had not removed those at all and I ended up just needing to wait til the stickers lost the adhesive to take the man off). Before I left the parking lot in my new Kona, Kristi went through everything in the car with me to make sure I was confident in knowing what each function did and where they were inside my new car. I would recommend Family Hyundai to every single person I know looking for a car because of the fact that they really truly live up to their name and treat everyone as if they were family.

I'm writing this review based on the incredible experience I had with Dan Meegan, one of the Sales Managers at Napleton Loren Hyundai. I came to Dan a the end of my rope. My 2015 Hyundai had been leased through Grossinger Hyundai in Lincolnwood,and after multiple unreturned phone calls from them plus a bizarre interaction where the phone rep insisted that she had spoken with me and had scheduled an appointment with me (both untrue), I was on the search for a Hyundai dealership that would provide some much needed honest customer service. Enter Dan Meegan. Dan promptly returned my email and understood that it was easiest for me to correspond via email versus over the phone due to my schedule. Positive points for this. I can't tell you how many times I tried to email Grossinger and only received phone calls in return. What is the point of asking you to email me if you just continue to call me?! UGH! Anyway - so Dan and I proceeded to email throughout the day while I explained my situation and he searched for what might be a good solution. Do you know what the solution ended up being? Waiting and not leasing a new car right now. I am not sure what other dealership would have been this honest with me. Instead, they would have finagled to get me in, fast talked me into confusion and then put me in a lease I was uncomfortable with. Not Dan. I cannot tell you how much his honesty and interest in doing the "right thing" meant to me. I can lease/buy a car anywhere - but without a doubt, at the end of the year, I will be going to see Dan at Napleton Loren Hyundai. Such a great guy. Thanks again Dan...and sorry for the belated review. Life is crazy!!! :)

I purchased my 2018 Tucson in June and have been in love with it ever since! Not only was the purchase itself a great experience (with Joshua Casey) but everything since June has been wonderful!! Josh reached out to make sure everything was running smoothly with the car and to ask if I had any questions. Yesterday I went into Family Hyundai to get my first oil change which was free! I knew every third oil change was free but the initial change being free was a pleasant surprise! They even gave the car a nice wash and topped off all the fluids in a timely manner. Colin was very friendly and pleasant to work with! Every encounter I???ve had with Family Hyundai so far has been wonderful and I am so happy with my first car purchase and decision to go to FH!!

I'd buy from them again and The cars. Com app was good. Smaller features such as vehicles with homelink should be searchable.

Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!

I recently purchased an Infiniti Q50 from Infiniti of Clarendon Hills. Bill Mullarkey was my sales representative. I must say it was a great experience! Here are the highlights of my purchase process: *No-pressure, didn't feel rushed *Trustworthy *Bill listened to me *Quick and painless ???Bill made the process easy *Quick and clear communication *No games *Final price was exactly as negotiated *Professional and polite treatment by Bill *Bill went above & beyond ??? locating my Q50, delivering, and staying after hours to complete my transaction. I would highly recommend this Infiniti of Claredon Hills and Bill Mullarkey. I look forward to purchasing my next car from Bill. Ray LaMantia

Don???t waste your time going anywhere else. I contacted this dealership for a quote. Received an email back from angel gomez right away with a quote that was lower then anywhere else for a new 2017 CX-5. I went to Schaumburg Mazda before this and had a terrible experience. Wilkins listed there car as new AND IT ACTUALLY WAS NEW, not a loaner with 2200 miles on it or a car that employees have been driving with 6k miles on it. I worked with Ed Chwal who was incredibly easy to work with, very knowledgeable and most importantly did not bs around. Save yourself the headache and just go see Ed. Call angel before going too. These guys made the car buying experience actually enjoyable which is rare.

The only reason I went back to Family Hyundai was for their salesman Frank Baily. Please don't get me wrong I was going to buy a new Sonata but I could have gone anywhere. Frank showed me the cars that he thought would meet my needs. More importantly he did NOT show me cars that I did not want or need. This is the second time I bought a car from Frank. In 2006 I bought a XG350. After 13 years I decided to trade this car in for a 2018 Sonata. By the way anyone who buys that car will get a great car. I honestly hated to give it up but I had no room in my garage. Anyway getting back to Frank I had recommended a friend of mine to this salesman. My friend bought a Sonata and said the same thing. He got a good price and Frank made the buying process an enjoyable enjoyable..

Their website quoted a lower price for the 60K-mile service than was charged, but the service advisor gave the true price to me up front before they started the work. They also updated the gas mileage rebate (caused by Hyundai giving too high a gas mileage rating for the 2013 Elantra).

My name is Filip and two days ago I purchased a brand new 2016 Genesis Coupe. Salesman Reda Bou-Ali along with a few others helped me through the whole process. They where very helpful and answered any questions I had. Great experience and I would definitely recommend Gregory Hyundai to anyone.

Customer service is excellent. Reda Bou-Ali was great in helping my sister and I getting a car. We really received a great deal, especially for the first time buyer.