Went in seeing they have a lot of specials for the holidays. Called and talked with Simon to test drive a new QX50. Showed up the next day at our time and he had the car ready to go. Took it for a test drive and talked me through the options and what made the car stand out from others. Talked with him and Moses about a deal and they worked with me over Thanksgiving to get the deal I felt comfortable with. No pressure and very friendly. I would for sure recommend Simon and Moses to friends and family!
This was the best experience I had at a car dealership! Excellent customer service, the salesman, Nicholay was prepared and ready for me when I walked through the door to test drive the vehicle. I test drove, completed paperwork (computerized paperwork) they have gone green) in less than 2 hrs, with keys in my hand! 5 stars Nickolay---ask for him and you wont be disappointed.
I reached out to a salesman at Sheehy Infinity of Tysons, Towney Townsend and he worked with me the whole time. He took the time and was able to find the vehicle that I was interested in. He took me for a test ride in a few different trim packages of the same make and model vehicle, so that I could make an informed decision on which vehicle would best suit me. I appreciated his patients and being there to willingly answer all the questions that I had. He walked me through the whole vehicle buying process and then some. The whole experience at Sheehy Infinity of Tysons was the way I would like the vehicle buying experience. Everyone was helpful, no pressure tactics, and at the end of the day I left with the vehicle that I wanted.
With very few words but with lots of Thanks to Nikolay Mursin. My experience was wonderful and especially with my children. You had treats for the kids and you were very patient. Nice Car !! I am very very Happy!!
Just Bought a Mercedes from Jim coleman . I had to travel from Plattsburgh NY. But the salesman Kirk Saraydaroglu made it very easy for us. Love the car. As good as was promised. Buying experience was excellent. Other manager also made the process very easy and quick. will recommend this dealership
I recently was in shopping for a new car. I found the experience satisfying and very unlike other car buying experiences in that it was so positive. I met with both the General Manager and Amhad. They were polite, professional and made the process a pleasant one. I will not hesitate to buy from this dealership again!
Both my wife and I enjoyed the whole car buying process at Jim Coleman infiniti. I originally exchanged emails with Kirk Saraydaroglu. He was very nice and patient to explain and answer all of my questions. We finally went to the dealer over the weekend and got the car. No pressure whatsoever! It went exactly the way we expected. Fred the finance person was very nice, also. Promised them to go back when I buy my infinity... Highly recommend!
After visiting many other dealerships in the area, I found Jim Coleman Infiniti in Bethesda to be an excellent place to buy a car. Ahmad was extremely informative of the model I had chosen and was open about the car, history etc. The purchase of the vehicle was a very smooth transaction, I couldn't have been happier! Also, there was a hurdle in the delivery of the vehicle as I am about an hour from the dealership. Ahmad and another co-worker volunteered to follow me home with the purchased vehicle and an additional car so I wouldn't have to drive back to Bethesda! Ahmad went above and beyond to make my purchase exceptional! Thank you!!!
Let me first say thanks to my sales consultant Ahmad Hanif and your dealership for making this THE most pleasurable buying experience in my life. I appreciated the knowledge you brought to the table in the Infiniti models and for overall making me feel like a "preferred customer" despite my credit. I cannot thank you enough. My ride home was great despite the traffic. I will be sure to pass on your card to those I know because you really restored my faith in salesmen. Thank you!!!
As usual, my visit to Passport Infiniti, Alexandria, VA; for car service was above reproach. My service representative, Mr. Gary Drummond, always treats me like family on every visit. He's continually concerned with my comfort and quick in and out quality service.
If you haven't experienced the Passport Infiniti Vehicle Service Team, do so today!
Passport infinity is the best place to get your cars or trucks fixed. Customers service outstanding, they also take great care of your car or truck. Their service writers are wonderful and there part department guys are magnificent. Everyone in the dealership knows how to treat their customers. For the technicians, I don't know what else to say, because these guys really really know their jobs, their just wonderful people.
I went into the Passport Infinity of Alexandria showroom to look at the QX50. I didn’t expect to purchase a vehicle at that time but the amazing service from Brian and Jayda helped convince me to purchase the car that day. I got a great deal and everyone there made the buying process so easy!
The Passport INFINITI Team was superb!! I worked directly with Glenda and she went above and beyond!!! They were honest and realistic in their sales approach and I appreciated that above all else! They have a lifetime customer in me!
My car buying experience at the Infiniti of Silver Spring was exceptional. The sales person (Mike Goldring) greeted me in such a friendly and professional manner. I previously visited other Infiniti dealerships, but none of them impressed me more than Infiniti of Silver Spring. My salesperson was able to acomodate my request, and I am very pleased with my new 2016 QX60. I feel as though I am driving in a luxurious vehicle. Unlike other Infiniti dealerships, I receive a free car hand washing at any time. If you are seeking to purchase a new or leased vehicle, I recommend that you visit Infiniti of Silver Spring, and experience the quality customer service .
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