Used RAM 1500 trucks for sale near Arbutus, MD

First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

I have owned this truck since it was new and couldn't be happier. It has never let me down. It tows effortlessly, is very comfortable and very safe. The Hemi engine never lacks all the power I ever need but it's still not a killer on gas.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

I bought mine used. It had about 40k miles on it. I got a steal of a deal price wise. That being said. It drives smooth. Has all the power i need to haul and tow for work and life. Also plenty of room for hauling around family. I have had no complaints. It’s everything i was looking for in a vehicle. Ironically it is not the color I normally would buy. But even my particular wife loves the color and looks combination. She drives it as much as I do. I can’t say the same about her car. But, i am not a huge car person. One final thing. I am thoroughly impressed with the fuel consumption. Would recommend this vehicle (the big horn edition) to anyone.

I bought a 2019 new reg cab 3.6. 2wd. As of this week 126,000 miles. Did tires and brakes at 85,000. Wheel bearing at 100,000 on front. Just this week had misfire cylinder #3 and replaced plugs. Other than oil changes synthetic every 10,000 miles is only maintenance. I on occasion pull 20ft big Tex car trailer as far as Ohio to Connecticut. Not a power house but tows high way speed no problem. Back in 2019 this truck was $23,000 new. Excellent value.

I have purchased two vehicles from Carmax I did not feel I was being taken advantage of. I received more for my trade in than expected. I have recommended them to friends and family.

I have loved this truck since we bought it.. I really hated to let it go.. but our needs changed to something a little smaller, with 3rd row seats.. I even refused to trade it in when I bought the new vehicle.. ( trying to hold on a little longer lol) i have driven mine from tbe beach to the mountains with no issues!

Ask for Brandon, works hard, and does everything to make a deal! If you're gonna finance, do it through Victoria, she is knowledgeable and can make you smile!

I've now had 3 2015 or newer Ram 1500's. I tend to out between 30k to 35k per year on my trucks, and I have had almost no issues with any of my Ram 1500 pickups. The first one and the one I am currently driving both had 5.7 liter Hemis, and the middle one had the 3liter turbo Eco Diesel. The last 2 have been Laramie editions with the first being a Big Horn edition. I have nothing but high marks to give these trucks across the board. Power-great Exterior styling- great Interior (especially the Laramies) - Stellar Reliability - great I think they are easily the best value and best looking trucks on the market.

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

Bought my 2022 RAM Limited in November of 2021. It currently has 15,450K miles so far. Had it into the shop 3 times for the back window leaking and open-close window not operating. U-connect issues is every time it updates OTA, some of the profile functions reset (like keeping the radio on after key-off). Nothing else were issues, and my mentality is every mechanical machine has quirks and if RAM only has this after 3 years, I can accept that better than having transmission/engine issues in this timeline. The ride is comfortable and having a good set of tires on it makes the ride so much better. I think any of the big three truck companies makes a great product, as I have had all of them plus a few imports. Keep up on the maintenance and it will be reliable for as long as you need it.

Nationwide Nissan in Timonium was the best option for my son as a new buyer when we were looking for a car. This was a memorable experience thank you!

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

Couldn't be happier with Juan and his help. Made the process super streamlined and easy. Even more important given I was half a state away.

Bought this truck brand new, got the Big Horn with the 5.7L Hemi (which is now extinct) and I cannot say enough on how much this vehicle wowed me. The pickup and power are great, the 4wd auto is very responsive and has been very useful in wet, and off road conditions. We stay in cabins in the mountains and the truck has no issues getting up hard to climb hills and racks terrain. I drive it daily to work and although I have had a few issues with the uconnect, nothing that has required dealership trips. I've had the truck 2 years now and 20000 miles with no problems. The interior is comfortable although I wish I would have sprung for the leather. The large screen is great and the interior design is the best of the big 3 American brands in comparable models. Also the price while too high, was still better than Chevy and most Fords. I'm a Ram guy now. Hopefully it stays this reliable for the price I paid.

They did a great job. I recommend them for any future service. Thank You very much.

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

My only problem is changing a headlight bulb you need to be a mechanic. Probably one of the hardest to replace on any vehicle. Half to take apart a lot just to get to it. Completely ridiculous.

I am writing this as a review update I am unable to delete or edit my previous review. The dealership reached out to me after I voiced my concerns and opinions about the way I was treated. They also elaborated how they aren't directly associated with Chrysler Capital since majority of my frustration came from my experience and lack of follow up. They have helped me get into a rental car while they're fixing my jeep. Stan and Jess made me fee like my opinions matter and that they valued me as a customer.

First day of owning the 12 inch screen went dark and I useable. Became intermittent. Took just over a year for the dealership to fix with multiple trips. 11000 miles now and appears ok. Now I love the truck. .

Exceptional customer service is paramount in any industry. Clear and consistent communication is key to building trust and satisfaction. Being informed about the progress of a service can alleviate anxiety and enhance the overall experience. Jonathan's commitment to keeping his clients updated showcases his dedication to providing a seamless and positive interaction. His efforts undoubtedly contribute to a loyal customer base. I will definitely be returning!

the only issue with this truck is the UConnect it's been back to the dealership 4 times .. still not fixed... dealer has been great trying to help.

Maintaining my vehicle was made very easy by Jonathan Crosman. He is knowledge, honest and efficient. Always great having someone you can trust in the car business! Highly recommend. Thank you, Jon!

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

This is hand down the best dealership experience I have ever had. Diane, Tony, and Derrell were the A-team. They were friendly, patient, did not pressure you in any way, worked with me, annd... they actually seemed give a crap about me. I left with a big smile.

I bought the truck new in 2015, I remember it had 7 miles on it.. like others, I've owned Fords and Chevys. This has been hands down the best truck I've ever had.. A few small mantaince pieces but nothing bad.. unless this truck gets wrecked or stolen, I will have this truck till it or I Die...

I received a very pleasant and informative experience that helped me in my decision making choice for a used vehicle. When my credit is in better shape I will check back with them to see if they have a vehicle of my liking.

*Crew Cab Laramie - gorgeous truck. Get a lot of compliments on it. Finish is very good. *HEMI has a lot of power. Goes well with the 8-speed transmission. Both have been trouble free. Averaging around 18 mpg overall. Very reliable. Back Up Cam is useful towing - you can watch your trailer / load on the screen. *Interior is plush, especially for a truck. Roomy - back seating area is like a Checker Marathon cab. Lots of useful creature comforts. Love the floor storage in the rear, Lots of cupholders - happy riders. *Things to watch for; **Moisture / condensation on windshield. Needs to be wiped off occasionally. No "leaks" found". **Condensation at rear window (with moving center section). --Irritating things; --Only bed front stake pockets have OEM covers. Need to locate / purchase covers for rear stake pockets - on a $60K+ truck? --"All painted nose" means plenty of paint chips to cover / fill. Dr Color Chip = exact color match. --Towing Assist is a PITA - it will stop the truck dead backing up with a trailer if it's not disabled. Overall, very good truck. Hauls, tows and carries without issue. Rides like a luxury car. Like any vehicle, it has minor irritating issues that are easily worked around. Don't be surprised if you can't get it into your garage. My Laramie Crew Cab with the 6'4" box is 23'8" long. The garage is 24'. Be so advised.

Milo was helpful applied promotion discount. Service was quick and pleasant. Will continue using the services

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

I have been in the market to replace my ML400 and was looking to upgrade to a GLE AMG53. I have done my homework and know what I want and quickly learned that I would have to order. I dealt with a number of dealers and sales people (including someone else at this dealership) in my attempts to buy a car, but they either: were non-responsive, wanted to sell me something I don't want, evaded my questions, ghosted me, etc. I love my MB and was hoping to get another one, but it got to the point that I was contemplating switching makes. I finally reached out to Danny Nasr. He was extremely responsive, professional, answered my questions, and provided helpful information. We ironed out my build within a day, and he offered a fair price. I should get my car in in a few months. No games. Done!

I’ve had 2 5th gen ram, a 2019 bighorn and now a 2021 limited. 2019 I had almost 50k miles w/ only having a flickering LED issue in the passenger upper glove box. My 2021, i have 38k miles on it and it’s been great. I do get some uneven tread wear and wheel vibration, even after alignment but I’m kind of used to it now. But always feel like it’s very well made and reliable.

After having just an awful experience to start my car search, I found Mike Zeller. He made it easy to get my new mach e and even understand how to use it! Made me feel like a customer and a friend. Gave me his personal mobile number and said “text me anytime!” Thanks Mike Z!

This truck was what I needed at a price I could live with. Very comfortable, decent ride, we will see about fuel consumption. Big V8 with plenty of power.

I went through the processes inquiring about a vehicle and although in the end I decided on a different one outside of this dealership, I felt the the whole process was very transparent, no hassle, courteous, and professional. Kudos to Julian! Down the line when it’s time for another vehicle, I’ll be revisiting Rosenthal Acura.

Overall it's a decent truck with the 5.7 l hemi . The Goodyear wranglers that came on the truck were junk! pulled them off at 26,000 Miles. On my third battery little over 80,000 MI. Went with a Heavy Duty Duracell Battery, hope it will last better. The brakes on the truck are good and lasted more than 80,000 miles and still had a a little pad left. Had the fuel light sensor light problem. It's approximately over $1,200 to get repaired. This should have been a recalled item. Having new fuel tank straps put on at the same time as the fuel pump replacement.

Mr. Malcolm Duncan welcomed me on October 14, 2024, as I was bringing my Buick Enclave for regular maintenance and repair. Malcolm greeted me, listened to my concerns and questions, and provided me with excellent service at all stages, keeping me informed until the completion of the servicing of my car. In addition, Malcolm promptly secured my transportation to and from home. I could not be more pleased with his service and assistance. I heartily recommend Crisswell dealership.

The vehicle engine started making noise at about 26000 miles on cold starts. It took three visits to the dealership before they agreed to check what was causing the noise. That was three weeks ago and I am still waiting for parts. The left side sun visor just fell off.