Used 2023 Ford Explorer for sale near Charlotte, NC

I took my 2018 Forester in for state inspection and checkout of steering vibration. The checkout indicated the control arm bushings were bad causing the vibration. Due to this the inspection couldn't be completed. The parts to fix were not on-hand and couldn't be obtained for several days (due to Thanksgiving holidays). When the parts came in they called and an appointment was set up to repair. Since the 90K service was also nearly due, I asked about doing that as well. They arranged for that and since all this would take so long I was supplied with a loaner (a 2022 Forester). I was able to take care of several errands and have lunch before my car was ready. I picked up my car with all repairs, service, and inspections completed. The service manager worked with me to accomadate my schedule in the most hospitable manner. Absolutely the best for timely, quality auto service that I can trust was done right. Also, the cost of the bushing replacement was covered under the extended warranty (less the $100 deductable).

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Our experience at Fort Mill Ford was amazing. Sammie was excellent a provided great customer service to help us find the right car for us.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I highly recommend this dealership to anyone considering buying a vehicle. I live in Colorado and found one of their vehicles online. When I called, William picked up the phone and gave me honest answers to every concern I had. Soon after, I was contacted by the Sales Manager, Jason, who made me feel even more confident about the process. They picked me up from the airport, and everything — absolutely everything — was exactly as promised. From start to finish, this was hands down the best car-buying experience I’ve ever had. These guys are true professionals. If they give you their word, you can trust they’ll stand by it. Going forward, this will be the first dealership I check when shopping for any future vehicles — especially high-end ones — because I know I’m dealing with a team that values honesty and integrity above all. Thank you again for an outstanding experience!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Everyone involved in this purchase was attentive, knowledgeable and thorough throughout the entire process. The vehicle was in excellent condition before everything was completed. Tindol Dealership is the best place to go for excellence in every area , personal, vehicle, service and cleanliness!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

Good experience. Friendly employees. Customer service was good too. Good selection of trucks. I would recommend to a friend.

Came in looking for a new truck, young lady on the lot Eva was very helpful and sold me on a what my husband and I wanted. She got us intouch with a great sales guy Dylan M. Very happy with Huntersville Ford and we highly recemented this dealership.

They are always thorough and helpful with my concerns. Settings reminders and suggestions are always a nice touch to keep me on top of my trucks services.

The staff went overboard to help me get this car in 2 days, total...something my own bank skyla, couldn't do in 2 weeks...I Thank Mr Jaron and Mr Grant, for all you did to help me

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

Big shoutout to Josh and all the service crew,they make you feel like more than customers and more like friends!! Thanks Tindol Ford

Frank is great to work with. He answered all my questions. The vehicle I was looking at was not the color I wanted. The posted photo on the internet was not the correct photo. He asked and I gave him the specifics of my search. He will email me if anything comes in.

I will have to say Dustin Mullinax knows cars and gives exceptional sales service! If you are looking for a car Dustin is who you want! Highly recommend!

I purchased a pre-owned Ford F150 from Capital Ford of Charlotte NC in Dec 2024, Criag Smith was my salesperson, he was very cordial and professional. Purchasing an expensive vehicle online can be a frustrating experience, only seeing pictures of the vehicle but not actually being there means you really have to trust your salesperson. Craig sent all the pictures of the vehicle I asked for and he kept me updated on the purchasing process. We also had a live Skype video where he demonstrated all the features and verified that everything I was concerned about, worked perfectly. The vehicle was shipped to me in a completely enclosed box trailer, so it arrived clean and free from any damage. Everything Craig said about the vehicle was correct, he said it was a beautiful truck, and he was right. Although Craig did a great job in presenting the vehicle, I gave them 4 stars due to a financing misunderstanding.

Brian was very polite and very helpful. Got back to me quickly with information. Unfortunately, they had sold the car a couple of days earlier. The little contact I had was very positive