Used Ford Explorer XLT for sale near Addison, TX

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Great experience saleswoman skyler was exceptional! Took care of us throughout the process. Finance guy we worked with was great also.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

From the time we stepped out of our vehicle to the time we left the dealership we felt welcome and important. AutoNation Hyundai has a great team of helpful and respectful employees. RJ did a fantastic job as our sales person. He made the sales experience enjoyable. Frank, in finance, was a joy to talk to. It was like we were old friends having a conversation. The detail shop cleaned our car amazingly. AutoNation Hyundai is great when it comes to communication also. You are never left out of the loop of the car buying process.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Pat Lobb Dealership is prompt, honest and reliable with all my car repairs. I have been going here for years and purchased a car from them and they are truly customer oriented and have always done the maintenance on my cars. Definitely recommend them for your car needs.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Good experience !!! Salesman good very knowledgeable with the vehicle that I purchase and would recommend to anyone. Keep up the good work and hopefully be back in a couple of years to purchase something new

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Service department is top notch..best of the best! Friendly yet professional, capably handled my every concern. Ride to/from my office very nice and appreciated touch!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The dealership was clean and Christopher Walker, our salesman, was very professional and kind. If I buy a car I will come here!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Excellent service! Got em exactly what I wanted and quick no xx. Nick J is awesome!

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Great experience and everyone involved was super helpful. Everything was upfront and no trying to add anything I did not want when I bought my new mustang. Abrum Mitchell was super helpful and friendly, thanks again everyone for making car buying a pleasant experience and not the nightmare it sometimes is!!!

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

For some reason Mark's name is not on the list where it says, "Choose their name," but Mark was so helpful, patient, explained the process clearly and was very professional. I highly recommend him and would work with him and his team again. I would hope for a promotion for him Hyundai. :)

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

The best. I would never go anywhere else for service or to purchase a new vehicle. Classic Kia is the best and appreciate all the great service always. 🙏 Kia driver since 2014

Family. That's the feeling you get at every step of the purchase process. From Victor, our salesman who kept us at least two steps ahead to Cesar in Finance who finished the deal, we were treated as family. I have not experienced such a smooth and painless purchase in a very long time. Trophy Nissan and it's staff deserve a standing ovation.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Ask for Marcus Buster!!! Best salesperson in the DFW area. He will definitely work hard to get you in the right vehicle. Great selection and great customer service.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

My salesman was very patient with me. I asked a ton of questions because there was so much about the vehicle that differed from my 2013 Suburban. I suppose, if I were not such a Luddite, I would have found many of these things obvious. As it was, we didn't explore the engine bay. My age and under-hood vehicle complexity have pretty much made my access here a waste of time. The salesman balanced the time spent on each element and provided me with a reasonably good understanding of each. However, I still spend time digging through the owner's manual, after the buy, trying to grasp the fine points of various elements.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle