When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.
I called on a Friday and my service advisor was able to get me a Saturday service appointment! I know that’s not easy. Rhonda always comes through for me. I usually give her more notice. She makes me feel valued as a customer.
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
I've brought my car here for service twice and had a good experience both times. Most recently, my service advisor was Liza Rodriguez. She was really easy to work with and was very good about keeping me updated throughout the process.
Greg Jordan was awesome to work with from start to finish. He kept us up to date on the arrival of our vehicle and showed us the features of the car in detail. He went above and beyond to be sure we were satisfied.
We've been shopping for a new vehicle for weeks. It has been incredibly frustrating. From the moment we walked into the dealership we felt at ease. We were warmly welcomed and felt no stress nor pressure from Shea White. Everyone we met was very friendly and helpful.
Tyler was great to work with at Felix Sabates Ford. He was very knowledgeable, very friendly, very patient, and very helpful through the entire process. He explained everything to us and we really enjoyed working with him. We will definitely be back to work with Tyler in the future.
My salesman Logan was the best ! he is extremely knowledgeable, he understood what i was looking for ! he answered all my questions with precision and ultimately got my new Jetta ! i would recommend him and this dealership to anyone !
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
I purchased a new Honda. Jim Doyle was our sales consultant. He was excellent in giving us the information about the new Honda. Was a pleasure working with him.
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