Used SUVs for sale near Carpentersville, IL

Very professional and pleasant people I dealt with in my purchase and service work of my vehicle. Would not hesitate to buy another vehicle or have them perform service work.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

My warranty work on my Mach E was done with their usual professionalism and courtesy. My only complaint is that when I received my car back (driven by a porter from Rohrman) the radio was so loud that I was afraid it would blow one of my speakers. That would certainly have been a repair out of their pocket. Please try not to send out a porter that is he]ard of hearing.

Owned a SUV and SUT. The Sut gets much more use due to the bed and ability to throw things in the back. The vehicle is an instant classic with interior parts costing as much as the vehicle. Check the price of a ABS pump before you buy one. H2s are expensive. 10mpg and $1500 for spare tire carriers, rock sliders, engines, transmissions, transfer cases. You will have trans problems if you have over 150k. I love the vehicle, but it's not a throwaway front wheel drive car, so don't treat it like it's one.

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

I love the truck capability combined with first class comfort. My GX has everything I need, and nothing I don’t. Long term value, combined with old school charm is hard to beat. Where else can you find a school bus mirror combined with sun glass holder? My third Lexus and will not be my last.

I can’t say enough about the outstanding service at BMW of Barrington, especially thanks to Justin in the service department. He always goes above and beyond to take care of us. Justin is professional, responsive, and truly committed to making sure everything is handled quickly and correctly. No matter the situation, I know I can count on him to provide updates, answer questions, and ensure the work is done right the first time. It’s rare to find someone so dedicated to their customers, and Justin has made every experience stress-free and enjoyable. Thank you, BMW of Barrington, and especially Justin, for always delivering such an exceptional level of care and service!

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

Thank you to the individual who cleaned the INSIDE of my windshield. Something that I cant reach with my 78 yr old shoulders!! Thank you Haresh for ur usual personable service!!

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

Everyone at this Dealership treated me with respect and courtesy. They were all polite and answered my question honestly. Treated me like an adult, not a senile old lady because I have white. Thank you all at Antioch Chrysler Dodge Jeep Ram.

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

I have purchased many trucks over the last 35 years. I have never had a purchase go as smoothly and efficiently as this one! Kunes is good! Very professional, responsive, polite, fair and communicative. Great trade in value on my truck and very fair price on the new one. Love it!!! Thanks to Dan and all his effort.

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

Respectful, straightforward, and quick - three words describing my experience working with the team at Audi Exchange. I would return for future vehicle needs.

Roger was very attentive and helpful to me. He made sure to address all of my questions, too. The service was fast and efficient. Thank you, Roger!

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I was impressed with the professionalism of Pola he is a great salesman .. keep up the good work

SuperTourer - love my 2019 Stelvio Lusso more each day. Owned it 3 years - bought with 28000 miles now at 84000! No squeaks, no rattles, no mechanical issues - drives and feels rock solid, strong, nimble, and eager to roll. The Lusso is very comfortable with posh leather seats. Does anyone else think Alfas are way underrated!?

Went in looking for a used Honda Civic hatchback and Jessie came in helped me out. He went above and beyond for us cool guy and great car salesman. Got it done quick and went home with what I came in looking for, quick and easy thanks to that man. Everyone in there is great overall experience 10/10!!

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

Julian was a great experience and very helpful liked working with him and his management

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

Great experience buying a preowned vehicle from this dealer. The sales staff were knowledgeable and friendly. They were efficient working through the buying process with us. They also were patient with us as we tested multiple car seats and allowed us ample time with the vehicle as we considered moving forward. Thanks for a great experience.

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

My Tahoe: I love this vehicle, too big for my wife to park, but oh well. Just the other day we stopped at the grocery store, had an elderly gentleman say to us that is the most beautiful paint color he has ever seen. He loved the Tahoe. That makes you feel good inside that you made the right choice.

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

Great first brand new car. I have seen these with 300k+ miles 2022 and 2023 miles. I got max loaded 2024 SEL or GT Premium Model. All wheel control is awesome in snow, I have seen people saying its better or even up to par with Subaru's symmetric AWD.

Bought a used car with Ulises. Fast service, easy to work with, responsive to issues. Fastest used car purchase I’ve ever had - EVER.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!