Used Ford Escape for sale near Carrollton, TX

I have to be honest with you guys. I had the most over top amazing experience. My sales person was Monique and she took the time and listened to everything that I was interested in. It was kind of sticky at first however, I got it done. I am in a brand new 2025 Nissan rogue with eight hole miles on it. Thank you so much Monique for your kindness your showmanship and most of all you’re over the top and amazing customer service. Great job I wish you all the best. Oh yes and I have to thank the finance guy Eric Eric thank you thank you so much for walking me through this process and helping me understand thank you.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

The customer service, the compassion and understanding were truly great. Suzanne and Jason were incredibly kind, very responsive and explanatory and provided us with all around amazing service. We were contacted quickly after our online inquiry and Suzanne was happy to help us answer all the questions we had. We are out of state and the process in which the paperwork and transport of the vehicles were done was flawless. We thank you all for your expertise and kindness. We will be back when the time comes and will most certainly refer all who are in the market to your dealership.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

I would like to commend BRUNO for taking the time to assist me. It was my first time there taking care of an issue with a key for my son. Bruno stopped what he was doing to escort me to PARTS, waited with me and communicated to the staff what I needed. He was customer-friendly, patient, thorough, and results driven. Impeccable skill set. Thank you very much.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

My experience at Autonation FORD was absolutely wonderful, all thanks to Hillard ?Jay? Jones. From the warm check-in to a clear, no-surprise estimate, every part of the process was done with professionalism and genuine care. The use of authentic parts and prompt service kept my car looking spotless, and I appreciated the helpful summary after the service. The cozy lounge and Jay?s courteous follow-up made me feel truly appreciated. They treat their customers like family, and I highly recommend them!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

The service department is beyond excellent. The advisors are very professional and courteous. They made my visits easy keeping me informed about the progress in my car's service

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Second time to buy from this dealership and couldn’t be happier with the customer service and all above and beyond hard work to get this deal done for my son. Thank you to Mike and Rich for your help and service that is more than words can express! Thank you so much!

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Great Experience! Everyone was very nice and helpful from the beginning. The process was smooth, easy and most of all I got what I wanted! Let the team know I am a very satisfied customer!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I am not one to place reviews but we experienced the most impressive service from Park Place Lexus. We purchased our second Lexus before realizing it did not have some of the features our older one did. We first talked to David Barrychuck, Parts Director, at Grapevine Park Place. We hadn't even bought our car at the Grapvine location. David went above and beyond to make sure we were taken care of. Everyone involved was great but David called several times to check on our status. We will trust him with all of our Lexus needs. Thank you so much Park Place Lexus!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Cody was amazing, thorough and efficient. He made this easy, seamless, and painless. He was patient.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Thought I had exhaust leak, turbo assembly had to be replaced, turbo was gone off my 2023 Escape, completely gone. It was replaced under power train warranty. It took 3 days , 1 to diagnose, 1 to order parts, and 1 to install. Service was great. I was treated very well.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We just bought our 3rd car from Toyota of Richardson. Lonnie helped us first time and we kept going back to him. He genuinely help us in buying a car. He will get you best deal there. Along with Lonnie his manager Patrick always been very helpful. They value their customer and i am very grateful that Lonnie is my sales person. He worked so hard and very humble and happy individual and make transaction very smooth. I am permanent customer now Thank you Toyota of Richardson A+++++ 5/5 for sure. #bestcustometservice#Deals#bestsales#Lonnie.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I had an excellent experience purchasing my new truck, and a huge part of that was thanks to my salesperson, Pedro. From start to finish, Pedro was professional, knowledgeable, and genuinely focused on making sure I was comfortable and confident with my purchase. He took the time to answer all my questions, was transparent throughout the process, and never made me feel pressured. The entire experience was smooth, stress-free, and actually enjoyable—something you don’t always hear when it comes to buying a vehicle. If you’re in the market for a new truck and want someone who truly cares about customer service, ask for Pedro. I highly recommend this dealership and would absolutely come back again.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.